1st time ordering from this company and couldn’t fault their customer service. Ordered upvc skirting boards and were delivered to me by my local store the next day. The driver aiden is an absolute cre... Se mere
Lokation
Skift lokationUnit 11, Parkhouse Industrial Estate West, ST5 7EF Stoke, West Midlands & North Wales, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Used this place a few times now. Good on price on what I needed, low threshold for free delivery and Paul and Aiden couldn't be more helpful.
I placed an order 2 weeks ago and even though I've written emails to the enquiries team I have had no response nor confirmation of delivery. Even though Stoke is the closest stockist, it is not cl... Se mere
Virksomheden har svaret
Great customer service and advice from the whole team (Aiden, Paul, Luke and John the driver). Friendly, polite staff. Went out of their way to help. Purchased fascia board, soffits and guttering, all... Se mere
Virksomhedsoplysninger
- Leverandør af byggematerialer
- Leverandør af havebygninger
- Marked for byggematerialer
- Leverandør af PVC-vinduer
- Butik med tagmaterialer
- Leverandør af vinduer
Om Eurocell plc - Stoke
Skrevet af virksomheden
Kontaktoplysninger
Unit 11, Parkhouse Industrial Estate West, ST5 7EF, Stoke, West Midlands & North Wales, Storbritannien
- 01782 566695
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fence-sational
Used this place a few times now. Good on price on what I needed, low threshold for free delivery and Paul and Aiden couldn't be more helpful.
Great service reasonable price
Really helpful good communication and delivered on time it’s a reasonable price
1st time ordering from this company and…
1st time ordering from this company and couldn’t fault their customer service. Ordered upvc skirting boards and were delivered to me by my local store the next day. The driver aiden is an absolute credit to his company. He went above and beyond to help me out. Will definitely be ordering from them again.
Ordered Sunday morning
Ordered Sunday morning, delivery made next morning. Excellent service.
Thank you
Excellent service and knowledge from…
Excellent service and knowledge from counter staff Paul and Aiden can highly recommend
Great customer service from the whole team
Great customer service and advice from the whole team (Aiden, Paul, Luke and John the driver). Friendly, polite staff. Went out of their way to help. Purchased fascia board, soffits and guttering, all at an excellent price. Would highly recommend.
Aiden Charters Lovett is an absolute STAR 🌟
From the moment I made contact with the branch in Stoke on Trent (ST5), the whole team from Luke, Paul, Paul and Aiden were extremely helpful. A special mention has to go to Aidan Charters Lovett at this branch who went above and beyond to help me out. Left quite distressed with a badly fitting, gap filled front door and side panels by a shoddy tradesman - Aiden could not have done anymore for me. From advising on the type and length of trims required to finish the job to putting me in contact with someone who could actually complete the job off for me, he was an absolute Godsend from start to finish! I am sooo grateful to him for all his help and advice and hope the company realises what a credit he is to them! He certainly went above and beyond and deserves recognition for his customer service skills!
The only negative about the company Eurocell is that you can’t take card payments over the phone!!
always good service top quality products
Great Team
Helpful guys, call a spade a spade and have patience when describing an accurate picture of the products and accessories you need to complete your required job.
Fast and pleasant service
Click & Collect service good
Click & Collect service good. The two guys were friendly and helpful and rolled up the 15m architrave I was collecting so it would go in my car.
Very friendly and helpful staff
Very friendly and helpful staff. Great product and price. Highly recommended.
Some of the most helpful staff I have…
Some of the most helpful staff I have ever encounterd
Frustrated
Still waiting for window boards for 5 weeks after ordering them, had to message them for a update & not heard from them in over 2 weeks. Why let you order them if they are not in stock!

Besvarelse fra Eurocell plc - Stoke
Excellent products and service - great price
Ordered online but not longer after ordering I was contacted by phone from my nearest branch (Stoke) and given an estimated delivery date. On the delivery day I was phoned again and told when to expect the driver. Super service even though the driver was a Port Vale supporter! COYP!
Poor communication regarding delivery.
Ordered fence panels via website and received order acknowledgement, then heard nothing about delivery for a week.
Chased supplier at 7 days then chased again after 12 days.
Panels arrived without any prior notice of delivery on day 13.
Communication from local depot (Stoke) very poor.

Besvarelse fra Eurocell plc - Stoke
Dette er Trustpilot
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