Incredible prices and a fantastic website. Bought stuff hugely less £ than other websites. What a gem of a site. Def ordering more. My items arrived swiftly, well packed were good quality. As my part... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The website and Quick Delivery were EXCELLENT. Unfortunately DHL refuse to leave parcels in the safe place we have..........? Other Couriers leave parcels and they are covered by CCTV. I have ha... Se mere
Virksomheden har svaret
I recently ordered from Eureka Direct, and I’m genuinely impressed with the experience. The quality of their service stands out — everything was handled with care, professionalism, and attention to de... Se mere
Virksomheden har svaret
The order for EpiPen's and Inhalers were delivered here on time, packaging great all in tact and secure. Bonus box of biscuits too!
Virksomheden har svaret
Virksomhedsoplysninger
- Butik med medicinsk udstyr
- Førstehjælpsstation
- Hospitalsudstyr
- Butik med sikkerheds- og arbejdstøj
- Leverandør af sikkerhedsudstyr
Om Eureka Direct.co.uk
Skrevet af virksomheden
Eureka Direct
Skrevet af virksomheden
- First aid supplies & infection control products.
- Eureka Direct pride themselves in excellent customer service and that's why all of our happy customers such as Lush and Paulton's Park, keep returning for more. With the largest supplies of first aid in the UK we'll be surprised if you don't find what you are looking for!
30 DaGuarantee!
FREE delivery on all orders!
We also offer free gifts and a 100% no quibble guarantee!
Kontaktoplysninger
1st Floor Fleetsbridge House, Fleets Corner Business Park, Nuffield Road, BH17 0LA, Poole, Storbritannien
- 0800 358 0085
- beth.mckenna@poolebayholdings.co.uk
- eurekadirect.co.uk
4,7
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Poor Delivery Service
My parcel is still yet to arrive and has been returned to sender three times by DHL who are aware we are a school yet continually try to deliver our parcel outside of school hours. School hours have been requested but ignored.
25. september 2025
Besvarelse fra Eureka Direct.co.uk
Good afternoon Tracy,
Thank you for your update, and I’m truly sorry for the repeated failed delivery attempts, I completely understand the frustration and inconvenience this has caused you and your school.
It’s very disappointing that DHL has not been able to successfully deliver your order despite multiple attempts. Unfortunately, due to the nature of the items, we’re unable to arrange a further redelivery, and the goods will be returned to our warehouse by Wednesday, 8th October. As these are pharmaceutical products, they cannot be resold or reused once shipped, due to strict regulations on transit time and safety, they will need to be safely disposed of once returned.
We absolutely recognise the unnecessary waste this creates, and I want to assure you that we are actively working with our DHL account managers to investigate what went wrong and prevent it from happening again.
Our sales team have escalated this matter internally and currently awaiting confirmation on how we can best ensure the next delivery attempt is successful. Someone will be in touch with you as soon as we have more information.
Please don’t hesitate to reach out in the meantime if there’s anything further we can do to help.
Kind Regards,
Eureka Direct Customer Service Team
Besvarelse fra Eureka Direct.co.uk
Great to hear your order arrived right on time – thank you. We hope to see you again soon.
Kind Regards,
Eureka Direct Customer Service Team
Besvarelse fra Eureka Direct.co.uk
Thank you so much for this awesome review, Chris! It's lovely to get feedback like this. We hope to see you again soon.
Kind Regards,
Eureka Direct Customer Service Team
We are always happy with the prompt and…
We are always happy with the prompt and helpful service offered by Eureka.
19. september 2025
Besvarelse fra Eureka Direct.co.uk
This is just the feedback we love to hear, Gail. Thank you so much for your order and review.
Kind Regards,
Eureka Direct Customer Service Team
Fast and Efficient
Ordering from Eureka is quick and simple. Delivery is fast and communication is great! The service is exemplary! I would thoroughly recommend them.
18. september 2025
Besvarelse fra Eureka Direct.co.uk
Thanks for the positive review – we’re glad everything went smoothly, Nikki. We can't wait to serve you again.
Kind regards,
Eureka Customer Service Team
easy to order and good price
17. september 2025
Besvarelse fra Eureka Direct.co.uk
We’re delighted you had such an easy experience – thank you. We hope to see you again soon.
Kind regards,
Eureka Customer Service Team
excellent ordering and quick delivery
16. september 2025
Besvarelse fra Eureka Direct.co.uk
Fantastic news, Toinetta. We are thrilled you're happy with the service you received and hope to see you again soon.
Kind regards,
Eureka Customer Service Team
Super quick delivery.
16. september 2025
Besvarelse fra Eureka Direct.co.uk
We’re delighted you had such an easy experience – thank you. We hope to see you again soon.
Kind regards,
Eureka Customer Service Team
Very quick delivery
15. september 2025
Besvarelse fra Eureka Direct.co.uk
Thanks for pointing out our fast delivery – we always aim for that, Jenny. We hope to see you again soon.
Kind regards,
Eureka Customer Service Team
Prompt delivery and good product range.
12. september 2025
Besvarelse fra Eureka Direct.co.uk
Great to know everything was handled quickly – thanks again, Clare. We hope to see you again soon.
Kind regards,
Eureka Customer Service Team
Besvarelse fra Eureka Direct.co.uk
Wonderful news, Kevin! So glad your order arrived quickly and safely – thank you for this great review.
Kind regards,
Eureka Customer Service Team
Excellent service
Even though I ordered after the shipping deadline my package arrived the next day.
9. september 2025
Besvarelse fra Eureka Direct.co.uk
Fantastic news, Andrews! We work hard to get orders out fast, and we’re thrilled it showed. We hope to see you again soon.
Kind regards,
Eureka Customer Service Team
Efficient ordering and delivery…
Efficient ordering and delivery service. Any queries are dealt with swiftly and we are kept well-informed, which helps us get on with our day to day processes.
8. september 2025
Besvarelse fra Eureka Direct.co.uk
Wonderful news! Great to hear you had a fast and straightforward experience – thank you.
Kind regards,
Eureka Customer Service Team
fast delivery but you should do greater…
fast delivery but you should do greater discounts and more offers
4. september 2025
Besvarelse fra Eureka Direct.co.uk
Thank you for your review, Terence. We appreciate your comments, and I will certainly pass this feedback over to the trading manager to review.
We always try to offer as many discounts as possible but perhaps this can be reviewed again.
Kind regards,
Eureka Customer Service Team
Very helpful young man
Very helpful young man, when I placed my order. Also very prompt delivery.
4. september 2025
Besvarelse fra Eureka Direct.co.uk
Thank you for your kind words, Liz! We’re thrilled you had a great experience with us.
Kind Regards,
Eureka Direct Customer Service Team
Very quick delivery and items as stated.
3. september 2025
Besvarelse fra Eureka Direct.co.uk
Excellent news, Paul. We know fast delivery matters, and we’re glad we could get your order to you quickly!
Kind Regards,
Eureka Direct Customer Service Team
Professional company all round
Professional company all round. The Website is easy to navigate, prices are great and delivery is swift. Can’t ask for more than that.
1. september 2025
Besvarelse fra Eureka Direct.co.uk
Wonderful to hear our service impressed you – thanks for supporting us, Malachor. We hope to see you again soon.
Kind Regards,
Eureka Direct Customer Service Team
Besvarelse fra Eureka Direct.co.uk
We’re delighted you found us efficient from start to finish – thank you for your review. We hope to see you again soon.
Kind Regards,
Eureka Direct Customer Service Team
Besvarelse fra Eureka Direct.co.uk
Your feedback on our service really made our day – thanks for choosing us, Roger.
Kind Regards,
Eureka Direct Customer Service Team
Eureka Order - September 2025
Simple Order process with prompt delivery.
Item was very well packaged, and I was kept fully informed of progress throughout the delivery process.
No problems at all, and I will be happy to use Eureka again in the future.
1. september 2025
Besvarelse fra Eureka Direct.co.uk
Delighted to hear you had a smooth experience – thank you for sharing! We hope to see you again soon, Alex.
Kind Regards,
Eureka Direct Customer Service Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.