The staff were helpful, but the website could be a bit clearer. For example it is not very clear that the AztecFlex student package includes both Aztec and AztecCrystal.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The page was easy to use. My biggest complaint is that the shipping options were too limited. Ideally, we would have been able to do overnight shipping, which was not available, and use our own shipp... Se mere
Virksomheden har svaret
Well-made and easy-to-use online shop. Purchase history available. Just one star less because of an issue with payments by credit card during checkout. However, support is present, reacts within a rea... Se mere
This was first time buying from your e-store and was hesitant at first. I knew of Oxford instruments due to purchase of an EPR system. The e-store team was extremely helpful getting me through the p... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Leverandør af videnskabeligt udstyr
- Butik med elektronikreservedele og -komponenter
- Udstyrsleverandør
- Leverandør af laboratorieudstyr
Skrevet af virksomheden
Oxford Instruments PLC is a leading provider of high technology products and services to the world's leading companies and scientific research communities. The eStore was launched in 2020 with the aim of joining all of the Oxford Instruments business units together to offer a wide range of spare parts for our different systems, as well as a place where you can purchase all of your general lab consumables. We also offer software upgrades, online support, training and digital offerings across our multiple product ranges. Our range of microscopy accessories include a range of sample holders and grids, filaments and apertures, SEM specimen stubs and nanomanipulator spare parts. We stock a huge range of AFM probes from market leading brands including Olympus, Nanoworld, Asylum Research, Nanoandmore and Rocky Mountain. And if it's a spare part that you need, our system spares section has a range of CRYOSPARES®, Magnet Systems, Plasma Technology parts and EDS/EBSD spare parts for use with a range of Oxford Instruments High Technology systems.
Oxford Instruments eStore
Skrevet af virksomheden
- A one stop shop for all of your microscopy supplies, system spare parts and general consumables!
- Our eStore stocks a wide range of spare parts for our Oxford Instruments systems, as well a huge choice of general lab supplies and consumables along with accessories and upgrades. We also provide remote online assistance, should you require it, and can connect you with one of our experienced technicians in real-time. Face to face and online training courses, are also bookable through the store!
High quality products, fast delivery!
Same day dispatch!
Same day dispatch for all eStore orders placed before 12pm (excludes any items on pre-order)
Kontaktoplysninger
Halifax Road,Cressex Business Park, , HP12 3SE , High Wycombe , Storbritannien
- +44203 514 9208
- ecommerceteam@estore.oxinst.com
- estore.oxinst.com
4,2
God
138 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
fast delivery
31. august 2023
Very good
Very good, response was fast and reactive the license was very easy and fast too.
10. juli 2023
Besvarelse fra Oxford Instruments eStore
Thank you for leaving us a great review!
Excellent support
5. juli 2023
Besvarelse fra Oxford Instruments eStore
Thank you for leaving us a great review!
Besvarelse fra Oxford Instruments eStore
Thank you for leaving us a great review!
Besvarelse fra Oxford Instruments eStore
Thank you for leaving us a great review
license email received after purchase
license email received after purchase. activation very smooth
31. maj 2023
Incorrect Consignee details
I was not aware that the items would be shipped from outside the UK. Consequently the wrong consignee VAT number/ EORI have been entered by the shipper on the shipping documents. This makes a huge problem for invoicing.
15. maj 2023
Besvarelse fra Oxford Instruments eStore
While some of our offices are UK based, our ecommerce warehouse for Europe is based in The Netherlands. Sorry for any inconvenience this may have caused with your EORI / VAT number, however this does not affect the service you received, your items were shipped immediately and were recieved within 3 working days.
Ordering goods from Italy is…
Ordering goods from Italy is complicated due to the complicated and sometimes absurd rules. However, I was lucky to be assisted so efficiently so that the order was done effortly and very quickly.
8. maj 2023
Besvarelse fra Oxford Instruments eStore
Thank you for leaving us a great review!
Since purchasing
Since purchasing, I have been impressed with the fast shipping and free shipping cost.
4. maj 2023
Besvarelse fra Oxford Instruments eStore
Thank you for leaving us a good review - we are glad you recieved your products quickly!
Shortest time from ordering to delivery
Shortest time from ordering online to delivery I have ever experienced. Not sure how they did it, but it was quick from start to finish.
14. april 2023
Besvarelse fra Oxford Instruments eStore
Thank you for leaving us a good review - we are glad you recieved your products quickly!
True overnight delivery!
2. april 2023
Besvarelse fra Oxford Instruments eStore
Thank you for leaving us a good review - we are glad you recieved your products quickly!
Besvarelse fra Oxford Instruments eStore
Thank you for leaving us a great review!
Very great and prompt support
Very great and prompt support. I had an issue with the software license not being received after purchase. The problem has been solved easily and quickly thanks to the reactivity and help of the teams.
23. marts 2023
Besvarelse fra Oxford Instruments eStore
Thank you for leaving us a great review!
simple and friendly
19. marts 2023
Besvarelse fra Oxford Instruments eStore
Thanks for leaving us a great review!
Support services are great
Support services are great, and the shipping is very fast after placing order. This type of probes works pretty well for small and soft crystals.
21. marts 2023
Besvarelse fra Oxford Instruments eStore
Thank you for leaving us a review!
One of the most inconvenient website I…
One of the most inconvenient website I have ever used.
18. marts 2023
Besvarelse fra Oxford Instruments eStore
Thank you for leaving a review. We are sorry you feel this way, however our store works in the same way as any other online store - we offer a variety of payment methods with very quick delivery.
Good service helping me with an issue after I ha
Good service helping me with an issue after I had installed the software.
14. marts 2023
Besvarelse fra Oxford Instruments eStore
Thank you for leaving us a great review!
Besvarelse fra Oxford Instruments eStore
Thanks for leaving us a great review!
Item not as described
I ordered two of these at $10 each:
ID 51-1625-0091
SEM Specimen Stubs for LEO/CAMBRIDGE, FEI/PHILIPS, CAMSCAN, TESCAN, ZEISS instruments. 12.5mm dia. Carbon
The description says plural "stubs" and has a picture of two stubs.
Yes, I only received two bags, one stub in each bag. Should have gotten four total.
24. februar 2023
Besvarelse fra Oxford Instruments eStore
Thank you for leaving us a review. I am sorry that the image was misleading. It was intended to show the stub from different angles. I have ammended the description on the website now.
No one to talk to - and a little slow
I needed some additional information and tried calling the number(s) listed, but there was no answer.
I was also charged extra $29 for second day air. The order was placed on Friday and I was expecting the package on Monday, but it was only delivered Wednesday.
6. februar 2023
Besvarelse fra Oxford Instruments eStore
Thanks for leaving us a review. If you want to talk to someone it is always best to email us at ecommerceteam@estore.oxinst.com
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.