Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Ernest Doe is a long established family firm with a network of branches in the South and East of England. Current Managing Director Angus Doe is the fifth generation of the family to have taken the helm during the company's 100+ years of trading. The firm supplies an enormous range of Agriculture, Construction and professional and domestic garden machinery, from pedestrian and ride-on mowers, chain saws and other garden machinery. Our philosophy is simple, to supply the best products and then to support them with the service facilities and expertise to keep them running perfectly. The company's showrooms are packed with useful items including garden tractors, mowers, ride on lawn mowers, chain saws, shredders, strimmers, hedge cutters, garden tools, power tools, hardware, outdoor clothing etc.
Weir Pond Road, SS4 1AH, Rochford, Essex, Storbritannien
3,8
3 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 25 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I needed a new battery powered mower and was very impressed with Edd who not only helped me choose the mower that best suited my needs, he quoted a competitive price and, following purchase, gave us a full demonstration.
Purchased a Hayter Harrier mower from these guys last week. Great service as always, delivered up and running within hours!
I recently sent my cylinder lawn mower to the Rochford branch for a service, they took a month to get it done then charged me £450 for the privilege, how does it take 7 hours to service a lawn mower …. Never again will i be using ernest doe… absolute rip off merchants .
Besvarelse fra Ernest Doe & Sons - EDRochford
Thank you for sharing your feedback with us. Your input is genuinely appreciated, as it provides us with valuable insights to enhance our services. We'd like to address your concerns regarding the cost of your mower service.
We understand that you may have found the £450 cost to be high, but it's essential to consider the condition of your mower when it was collected. Upon inspection, we found that your mower was in a poor state. It refused to start, and when it did, it could only run on choke. Our investigations revealed a corroded carburettor, which was clogged with debris, stale fuel, and water contamination.
In addition to ultrasound cleaning of the carburettor and fuel jets, we carried out the following agreed-upon work to ensure the optimal functioning of your mower:
Side panels and cutter were removed and cleaned.
Belts and pulleys were checked.
Cables were inspected and adjusted.
The cylinder was disassembled, cleaned, and sharpened.
The cylinder was repainted after cleaning, and the bottom blade was replaced.
Bearings were checked, and the cylinder was reassembled.
We replaced the broken throttle cable retainer.
Your mower was refuelled, thoroughly tested, and delivered back to you.
Furthermore, we applied a discount to the service labour, which we hope demonstrates our commitment to providing fair and competitive pricing.
We want you to know that the service we performed was not a straightforward or simple one due to the extensive work required to bring your mower back to working order. We hope that, considering the amount of time and care invested in your machine, you can appreciate the overall value of our service.
We trust that your mower will continue to operate smoothly until its next service is required. We encourage you to maintain regular servicing intervals to keep maintenance costs at a minimum and extend the lifespan of your equipment.
We genuinely appreciate your custom and hope to be of service to you in the future.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
