Complained about not being able to put any bank details in online - they called to say this had been sorted out - so I tried to put bank account details in and the problem still persists. REPLY... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The lady I spoke to was extremely courteous, was able to help me with my query - after referring to a colleague - and was also very patient as I did not have all the necessary information required to... Se mere
Ramysa was most helpful in my queries, providing quick responses and solution to my questions. She was very knowledgeable and patient. Would politely request you revise the hold music on the pho... Se mere
Virksomheden har svaret
I was helped immensely by Ramsiya, I wanted to transfer from my dealing account to ISA via the Bed and ISA process, this turned out to be a very easy and stress free, everything was taken care of, I w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
EQi offers customers independence, choice and control over their investments. Invest in stocks, shares and funds with an EQi ISA, LISA and SIPP.
EQi
Skrevet af virksomheden
Kontaktoplysninger
Storbritannien
- 0345 0700 720
- Hello@Eqi.co.uk
- eqi.co.uk
4,5
Fremragende
588 anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The lady I spoke to was extremely…
The lady I spoke to was extremely courteous, was able to help me with my query - after referring to a colleague - and was also very patient as I did not have all the necessary information required to hand!
All in all I was very pleased with the way the call was handled.
20. april 2026
Quick and very easy to use.
20. april 2026
Advisor was very helpful and answered…
Advisor was very helpful and answered the questions I had.
20. april 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Good customer support
Nivheda the customer support rep was very helpful and courteous, showing me where to find the information in Dividends that I needed
17. april 2026
Besvarelse fra EQi
We appreciate you sharing your feedback. We're happy to hear that the representative was helpful and courteous, showing you where to find the information.
EQI help
Tarzy was extremely professional and kind when helping me access information about my account and retrieved everything very quickly and smoothly!
17. april 2026
Besvarelse fra EQi
We appreciate you sharing your experience! We're happy to hear the account information access was professional, kind, quick, and smooth. Thank you!
Easy to do trading
Easy to do trading and friendly staff. Been with them a number of years.
17. april 2026
Besvarelse fra EQi
We're happy to hear that you find trading easy and our staff friendly. Thank you for being with us for so many years!
Struggled to hear
Struggled to hear, she was quite patient with me and willing to help although I got quite frustrated as I could not hear very well
She reassured me saying I can help with that, and willing to take time
Thank you
17. april 2026
Besvarelse fra EQi
We appreciate your feedback and are so glad that the team member was patient and helpful. We value your time and thank you for sharing.
Besvarelse fra EQi
We're happy to hear that our help was beneficial and clear for you. Thank you for your feedback.
Helpful and patient
Nivedha stayed on the phone and helped me sign into my account
Very patient and helpful
Couldn't have been more patient
Thank you
17. april 2026
Besvarelse fra EQi
We're happy to hear that you had a positive experience! We appreciate you mentioning the assistance you received while signing into your account. Thank you for your feedback.
Good service and helpful advice given
17. april 2026
Besvarelse fra EQi
We're glad our service and advice were helpful. Thank you for your positive feedback; we appreciate it greatly!
Excellent support on call from Ramsiya
17. april 2026
Besvarelse fra EQi
We're happy to hear that you had an excellent support experience. Thank you for sharing your positive feedback with us.
The lady I dealt with was very…
The lady I dealt with was very efficient/knowledgeable, call completed in about 10 mins.
17. april 2026
Besvarelse fra EQi
We're happy to hear that the call was efficient and informative! We appreciate you taking the time to share your positive experience with us.
Ramsyia was so helpful and very calm
Ramsyia was so helpful and very calm. She helped me with log in step by step. Very professional at the same time. Good working ethics, passionate and happy to help.
16. april 2026
Besvarelse fra EQi
We're happy to hear that you had such a positive experience. We appreciate your kind words regarding the helpful and professional assistance you received. Thank you for sharing!
Helpful and explained well
16. april 2026
Besvarelse fra EQi
We're glad our explanations were helpful for you. Thank you for your feedback; we appreciate it greatly.
Problem logging on
My problem was solved very quickly and the assistant helped me all the way with my difficulties
16. april 2026
Besvarelse fra EQi
We appreciate your feedback. We are happy to hear that our assistant helped you resolve your difficulties quickly and efficiently.
Manish was very helpful and patient
Manish was very helpful and patient, he helped me with my query and made sure I had all the information in needed.
16. april 2026
Besvarelse fra EQi
We appreciate you sharing your feedback. We're happy to hear that the agent was helpful and patient, ensuring you had all the information you needed.
Customer Service at it's best.
Ramsiyah was polite, friendly and knowledgeable.
I appreciated her patience with me and my query was dealt promptly.
16. april 2026
Uopfordret anmeldelse
Besvarelse fra EQi
We're happy to hear that the staff member was polite, friendly, and knowledgeable! We appreciate you recognizing their patience and prompt service.
Excellent service
Spoke to Manish, he was very very helpful.
He explained everything very well and sorted out all my issues
15. april 2026
Besvarelse fra EQi
We appreciate you sharing your feedback. We're happy to hear that the agent was very helpful and explained everything well while resolving your issues.
Good staff - accent training needed
Customer helpline staff have always been very knowledgeable and courteous. Have had a small problem understanding someone due to their accent, however she maintained her polite attitude and we got the task completed.
15. april 2026
Besvarelse fra EQi
We're happy to hear that our staff is knowledgeable and courteous. We appreciate your feedback regarding the accent and are glad the task was completed. Thank you!
Besvarelse fra EQi
We're happy to hear that you received Friendly support.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.