Our home is 40 years old and we are no longer able to paint it ourselves. We read the reviews for Epic painting and were impressed. We called them, the owner came out, gave us a very reasonable estima... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
They definitely met my expectations with their shipping time frame. I was a little worried at first because I first saw their advertisement on facebook and I am usually skeptical with those ads, but E... Se mere
Same story as others promised for Mother’s Day and nothing. No contact other than sorry goi g to be late saying would give 25% refund and nothing. Now no contact whatsoever. Reported to relevant peopl... Se mere
I saw an ad for EpicPaint on social media and decided to give them a try. They provide a preview so you can see the work and request any modifications. They were very quick to make the changes... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
EpicPaint is the perfect gift for you or a loved one. With EpicPaint, you can turn your favorite photos into a beautiful custom-made portrait, illustrated by professional artists. Relive life's most precious moments or create them by combining multiple images of loved ones who never met. Get a free preview of your artwork once it's ready for review and approval before it's shipped out. Unsatisfied with your portrait? We offer a 100% satisfaction guarantee and will do our best to make it right.
Kontaktoplysninger
651 North Broad Street, 19709, Middletown, USA
- support@epicpaint.com
- epicpaint.com
Received the picture it is wonderful
Received the picture it is wonderful, received it in a timely manner before Christmas. The only thing that I am waiting for is a viable link to allow me to view the digital copy I paid for.
Fantastic experience
This is a great idea for those that have lost someone. What these artists do is amazing and very good quality. Site was easy to use, communication was answered very quickly and all seemed very professional and courteous. I will definitely be using this company again!
Was disappointed by the portrait
Was disappointed by the portrait. My edits were not made and no one has replied to my emails about my dissatisfaction. Initially communication was good but after your otem ships. It appears communication stops.
Fast and easy
Fast and easy. Any modifications i asked where done very quickly and beautifully. I just got it and I’m so happy how it turns out.
Will try again
I had a refund processed as I wasn’t totally satisfied with my portrait, Mike from customer support was great to work with and responded to me in a timely manner and in the future I’m hoping to try again

Besvarelse fra Epicpaint
They spoiled my special surprise
The pic was a special bday gift for a special person that wanted their military pic since it had been lost. He was touched by the sentiment but the painting looked nothing like him; I totally agree! I sent it back 3 times; they made a couple of changes; it still didn't look like him; I gave up! He said if he showed it to his family, they wouldn't recognize him. I don't know who works on these; I would get my money back for sure. I wish I could upload the pic I submitted & the product I was given. I have been trying for more than a decade to get a replica of his military pic.
I placed an order early November
I placed an order on November 17 and have yet to receive anything or hear from anyone!! The are not replying to my emails. I have been more than patient and understanding but this is beyond a joke! I'm not one to leave a bad review but I am done and I hope this will get my order or at least a response!! Extremely disappointed with the lack of communication! Something personal and sedimental has turned an absolute nightmare! PLEASE RESPOND TO MY EMAILS!! And i advise anyone who is looking to order from this company to do themselves a favor and look for a different company who has the decency to return emails. Just Terrible!!! I will update my review once I hear from someone
This completely exceeded my…
This completely exceeded my expectations. Absolutely GORGEOUS! I DEFINITELY PLAN ON SHOPPING HERE AGAIN. Thank you so much for such a great experience.
I absolutely love my painting
I absolutely love my painting! It was awesome to get all six generations of women in one picture. I love how you an preview your painting before it's finalized. Every detail was absolutely perfect! Thank you Epic Paint!
Terrible customer service
Asked for a refund and was told it takes time to process. It has been over 3 weeks and have no received contact despite being emailed daily. Will have to get a refund through PayPal. Do not use this company.

Besvarelse fra Epicpaint
I was not happy with the final product
I was not happy with the final product. I had requested some changes be made and they were not good. The proof is kind of hard to see because of all the security proof words and stuff. Just wasn’t happy with the quality. I would not recommend.
Don't trust the return policy
Horrible communication, horrible customer service, don't trust the return policy

Besvarelse fra Epicpaint
I placed 2 orders the exact same time
I placed 2 orders the exact same time. I received the first order for approval, and the digital copy I requested in a timely manner, I sent 2 seperate messages on the 2nd order, it was a good 3 weeks later before I received the preview. I have received both paintings but I am still waiting on my digital copy on the 2nd one. So I am a bit disappointed in the service on the 2nd one
Expertly done
Expertly done! Superb! It was my first time ordering anything and they kept me updated. I loved the finished artwork, it was a surprise for my husband, it was his mom that passed 6/4/2022, my husband LOVES it!
Excellent
My picture was beautiful! My mother in law loved it and was in tears. I'm already looking into ordering again
Great way to see an image you unfortunately haven’t seen before
When I saw an add for this company pop up I was immediately intrigued. My Mother had passed away a little over a year ago. I was thankful she got to meet and play with my first born son for the first almost 2 years of his life. My Mother however was unable to ever meet my second born first daughter. The team at Epicpaint put together a beautiful portrait out of the three photos I sent them and even made it look like my Mother was holding my daughter. I would definitely recommend this company.
This company is so easy to deal with
This company is so easy to deal with. If you have any issues with your order. They are great. I love the picture. My sister will getting it for Christmas. I know she will love it.
ABSOLUTELY BEAUTIFUL
Both pictures that, I received. Where absolutely BEAUTIFUL. And I recommend it to all of my friends and family. I will be ordering more
I asked for a refund months ago and you…
I asked for a refund months ago and you still haven’t given it to me.
Exceptional Service and Quality: A 5-Star Experience with Epic Paint
I recently had the pleasure of working with Epic Paint, and I am beyond impressed with the level of service and quality they provided. From start to finish, they were incredibly accommodating, ensuring that every detail met our specifications.
One of the standout aspects of our experience with Epic Paint was their unwavering flexibility. Throughout the entire process, they demonstrated a remarkable willingness to accommodate all the changes we requested. At no point did I feel like I was imposing or asking for too much. Their team went above and beyond to ensure our vision was realized, making the entire collaboration a seamless and enjoyable experience.
What truly sets Epic Paint apart is their commitment to delivering a final product that exceeds expectations. They took the time to understand our preferences and preferences, ensuring that the end result was not just satisfactory but truly 100% aligned with our vision. The attention to detail and dedication to customer satisfaction were evident in the final product.
Moreover, I was particularly impressed by Epic Paint's commitment to customer service. When our order arrived with the frame broken, they handled the situation with utmost professionalism. Without hesitation, they promptly sent us a replacement, no questions asked. This level of customer care is rare and greatly appreciated, showcasing their dedication to ensuring a positive experience for every customer.
In conclusion, I wholeheartedly recommend Epic Paint to anyone seeking top-notch service and exceptional quality. The combination of their accommodating approach, commitment to perfection, and outstanding customer service makes them a standout choice for anyone in need of customized artwork. I am confident that I will not only use their services again in the future but will also recommend them without hesitation to friends and colleagues. Epic Paint has truly earned its reputation as a reliable and customer-focused provider.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







