Donated £20 to a friend’s challenge and as a taxpayer, authorised the platform to claim £5 taxback on top. My donation was listed as £20 on my friend’s page. Enthuse then deducted £25 from my bank acc... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
No nonsense approach to fundraising - interface is user friendly and pretty self-explanatory (love the test page where you can review as many times as needed). I really like how our fundraising page... Se mere
I sent my donation to the right charity but wrong page! Enthuse were amazing at responding to my email and sending funds to correct page....a first class service and very professional staff, would... Se mere
After signing up for a charity run I noticed there was an error with my fundraising link. I brought it to the attention of the organisers and Danielle Taylor was amazing. Danielle emailed me back a... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Donations, fundraising and events – all under your cause’s own brand. We transform your digital fundraising and bring you closer to your supporters.
Kontaktoplysninger
2 Whitechapel Road, E1 1EW, London, Storbritannien
- 020 3872 2090
- support@enthuse.com
- enthuse.com
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Extremely impressed!
Extremely impressed with speed at which my query was addressed and my request processed! Liaised directly with Emma Smith who was extremely efficient and friendly.
Great service! Highly recommended.
A real human being to help me
A real human being to help me; Danielle Taylor is friendly, personal and efficient. Thank you!
Emma Smith at Enthuse
Emma Smith was particularly helpful. Quick and efficient
Very positive and friendly experience
I made a donation through the Enthuse website, however I missed the Gift Aid button. I was keen to add this to my donation so I contacted Enthuse and got connected to Emma Smith who sorted everything out immediately. A very prompt email reply, with excellent guidance and the situation was resolved . Now the charity is the beneficiary of the Gift Aid. Thank you.
Great customer service!
We've really appreciated Enthuse and their service to us, and that was exemplified as we wanted to change the organisation that donations were sent to recently. Rishika Bhalla was a huge help in giving us the directions we needed to make the transition as smooth as possible, going the extra mile to complete tasks for us to help the move. Thank you!
The team
The team - Jared and Luke - could not have been nicer or more helpful. They are super quick to respond and helped get our fundraising campaign live quickly when others said they needed a lot more lead in time.
Enthuse for small charities - Great Experience
I have been working with Jared and the team for 12 months now. It was important to me as a smaller charity CEO to have a bespoke service to ensure success and that is exactly what Enthuse has provided.
Throughout the past year the platform itself has helped us raise over £12900 in donations that we would have not gained otherwise. It also didn't stop there - we have had consistent input from the team on areas of improvement and new updates to the system which has been a breath of fresh air.
Very quick response
Very quick response and helpful, Thanks to Danielle Taylor
Very swift response
Danielle Taylor helped me to make the changes to my account with very little fuss and very swift response to my request. very easy and friendly personal service for which I am very grateful.
Friendly service
Friendly service. Danielle Taylor was able to complete my request right away.
Was great
Was great, super quick, issue solved easily and very friendly (Danielle Taylor was who helped me)
Spoke with Rishika Bhalla who talked me…
Spoke with Rishika Bhalla who talked me through the setting up of our charity page and events. Explaining all the steps in detail
Response received and query dealt with promptly
Danielle Taylor from Enthuse replied to my enquiry relating to my change of email address and made the update on my Account for me very promptly!
We have had the pleasure of working…
We have had the pleasure of working with Jared Monaghan from Enthuse for just over a year now. He has been a great support for our charity and is always there when needed. We were with a similar company last year and things did not go well. Thanks to Jared things have improved tremendously for us.
Great experience with Enthuse
Great experience with Enthuse. I had a query that I submitted over the weekend. First thing Monday morning a wonderful lady called Danielle Taylor resolved it for me. Rare that you do not have to follow up on a query these days. Right first time. Well done
Above and beyond
Rishika Bhalla was very prompt, and helpful to me. She proactively fixed a branding problem for us, going above and beyond to ensure the issue was resolved. Thank you!
Very friendly and efficient staff
Very friendly and efficient staff who fixed the issue quickly.
Rishika Bhalla was great at…
Rishika Bhalla was great at understanding what I needed help with and found a quick solution. Thank you!
Received a fast and helpful response
I had a problem making a donation via my mobile and submitted a request to Enthuse Support for help. Danielle Taylor replied with advice about using a PC/laptop instead of a mobile and was able to confirm that no money had been taken. Problem was therefore quickly all resolved.
Fundraising Page Access
I had a small issue with accessing my fund raising page and Rachel Spanswick was able to provide a prompt and responsive response - getting me logged in immediately. Many thanks to Rachel - I really appreciate your speedy assistance on behalf of Enthuse!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








