I just wanted to say a huge thank you to Endura Rose for helping make my anniversary truly special. The stunning diamond‑blue (diamond‑dusted) rose was even more beautiful than I imagined — it broug... Se mere
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Se, hvad kunderne siger
Excellent customer service and a great experience from start to finish. I purchased flowers from this company to be shipped internationally, and when I followed up on my order, the team noticed... Se mere
Its a Rip Off, Stay Well Away. Paid nearly £200 for a rose with express shipping and now 2 weeks nothing being delivered. Very rude customer service and lots of silly excuses, dpd broke your vase, sor... Se mere
Virksomheden har svaret
Ordered bespoke, wanted a particular look and feel. And wow they are absolutely stunning; definitely as good as if not better than online. Love the little shimmers and sparkles it gives off during th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Epiphanies always strike at the strangest moments, and we certainly weren’t expecting ours to strike when it did. Searching for the perfect gift for a loved one, something became apparent. The natural world has always been our first love, yet the flowe...
Kontaktoplysninger
Middleton, Storbritannien
- enduraroses.com
4,2
God
184 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great product
Great product but for £50 for a star, it could’ve been typed and not hand written on the certificate. Minor detail.
2. april 2025
Besvarelse fra Endura Roses
Thank you for your feedback and for choosing Endura. We're glad you loved the overall gift. We truly appreciate your comment about the certificate; your input helps us improve. We will certainly take this into consideration as we continue refining every detail of our presentation.
Besvarelse fra Endura Roses
Thank you so much for your lovely feedback! We're thrilled to hear your gift arrived quickly and just as expected. It means a lot to us that you noticed the care we put into every order.
I have bought a ‘star’
I have bought a ‘star’ . Paid 50£, got the coordinates… how do i use them? Where? No instructions…also the certificate had some serious mistyping errors… Help?
9. april 2025
Uopfordret anmeldelse
Besvarelse fra Endura Roses
Thank you for reaching out, and I’m really sorry to hear that you feel this way.
Could you please let us know when your order was placed? We’ll be more than happy to look into this and make things right for you.
If it’s easier, we’re also happy to jump on a quick call to get everything sorted as soon as possible.
Looking forward to hearing from you.
Thanks
Endura Roses
The rose I have ordered is wonderful
The rose I have ordered is wonderful. It’s is the perfect gift you can choose for a woman.
1. april 2025
I had such a great experience with…
I had such a great experience with Endura Roses! The quality of their preserved roses is incredible—absolutely gorgeous and so elegant. You can tell a lot of care goes into every detail, from the way they’re arranged to the beautiful packaging.
Ordering was super easy, and the delivery was quick and well-packaged. When I opened the box, I was genuinely impressed—they look even better in person! Whether it’s for a gift or just to treat yourself, I’d 100% recommend them. Worth every penny!
28. februar 2025
Uopfordret anmeldelse
Besvarelse fra Endura Roses
Thank you so much for your wonderful review! We’re absolutely delighted to hear that you loved your experience with Endura Roses. It means a lot to us that you noticed the care and attention we put into every detail, from the roses themselves to the packaging.
We’re thrilled that the roses exceeded your expectations in person! Your kind words and recommendation truly make our day.
DO NOT ORDER FROM HERE
Ordered the rose pendant for my parter on valentines. Upon presenting my partners gift we realised the metal stand had not been given and were under the assumption we have to purchase this separately. When researching and finding out the company made a mistake as they forgot to pack the stand with the order, the pendent had rolled off my ledge as there was no stand but I wanted to still show my partner his gift. This was valentines ruined as the glass broke with a slight drop which shows it’s very cheaply made. Upon reaching out to the company they requested to have the broken pendent returned. I explained I can’t save shards of glass as it is unsafe and disposed of the pendent. The company has no English speaking customer services advisors there for they did not understand I had to dispose and still kept requesting me to send the item back before receiving a refund. This has been like banging my head against a wall trying to make the company understand for over 2 weeks. Save yourselves the hassle there are many forever rose company’s, ENDURA ROSE IS A SCAM.
12. februar 2025
Uopfordret anmeldelse
Besvarelse fra Endura Roses
We’re sorry to hear about your concerns. However, we’d like to clarify a few details regarding your order.
You initially reached out to us regarding the missing stand only and we promptly arranged to send a replacement product to you. You agreed on it.However, before receiving the replacement, you reported a broken glass after 2 weeks of delivery.Unfortunately, this was not disclosed to us during our email correspondence and subsequently you requested a refund. As per our company policy any damage must be reported within 48 hours in order to provide a relevant solution.
While we understand your frustration, our products are made with quality materials, and like any glass item, they must be handled with care. Despite this we have still refunded your full amount because we take customer satisfaction seriously. Our goal is always to work with our customers fairly, and we regret that you feel otherwise.
Overpriced
Overpriced to what you actually get. And the delivery charge of £10 is a rip off considering the shell is plastic not glass! First and last for me.
14. februar 2025
Uopfordret anmeldelse
Besvarelse fra Endura Roses
Thank you for sharing your feedback. We are committed to achieving the highest level of customer satisfaction and always work diligently to deliver products of the utmost quality. Our preserved roses are priced based on their longevity, quality, and meticulous design. We understand your concerns regarding the delivery charges; however, we have partnered with a courier service that ensures the safe delivery of our delicate flowers and products. We appreciate your understanding and will continue to refine our services moving forward.
Beautiful rose but.....
Beautiful rose, was so excited to gift this. but came with the back petals not attached had to tuck it back in. The engraving was a massive let down. Not centred and just not pretty
9. januar 2025
The flowers were beyond stunning
The flowers were beyond stunning. Even better than the photos. The vase that came with it was also absolutely gorgeous. Picture perfect!
7. oktober 2024
Besvarelse fra Endura Roses
Thank you for taking the time to share your feedback. We are thrilled to hear that we were able to meet your expectations. It truly brightens our day to know that our hard work is appreciated, and we're grateful for customers like you who recognise the effort we put into our products.
Besvarelse fra Endura Roses
Thank you for your kind feedback! We’re so glad to hear that you’re satisfied with your experience. We truly appreciate your support!
Very good personal service
Very good personal service, gave me a call to double check details on the order. Quick delivery and item just as expected. Good quality as well. Will use again!
30. december 2024
Besvarelse fra Endura Roses
Thank you so much for your wonderful feedback! We're thrilled to hear that you're happy with both our customer service and the quality of our products. Your satisfaction means a lot to us, and we truly appreciate your support!
Besvarelse fra Endura Roses
Thanks for your feedback!
Beautiful product & incredible customer service
I have been wanting to purchase an item from Endura Roses' Disney range from the moment I saw it. To my horror, it was out of stock online when I went to purchase it!
I reached out to Natasha via email and she was extremely helpful, going above & beyond in getting new supply as the purchase was a gift. After a small mishap when ordering, it was immediately rectified and I received the product, HAND DELIVERED to me by Endura Roses and what can I say - the attention to detail and quality of the product is second to none. This was an anniversary gift and my partner was literally brought to tears and said it was the best present she's ever received - job well done guys!
I never leave reviews but I was very much looked after and would recommend to anyone.
23. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Endura Roses
Thank you for your kind words! We’re so happy to hear that you’re pleased with your experience. Your satisfaction is our top priority, and we truly appreciate your support. Looking forward to serving you again!
Besvarelse fra Endura Roses
Thanks for your feedback! We are delighted to know that you are satisfied with our product and services.
She didn’t take me back
14. oktober 2024
I'm really happy with my experience…
I'm really happy with my experience with Endura Roses, I ordered two lotuses of different colors but one of them had arrived damaged due to shipping. After the first replacement had also arrived damaged, Endura Roses offered to do an exchange for something that could arrive safely but I really wanted the lotus as part of an intentional gift.
With that in mind, Endura Roses's team was extremely helpful in sending me the second replacement lotus. They were completely understanding that the damaged lotuses were out of my control and even made additional adjustments to the second replacement lotus in order to ensure it would arrive intact, and it did! The gift was very loved, Natasha and the man on the phone were very accommodating and I would definitely order again from Endura Roses. :)
13. september 2024
Uopfordret anmeldelse
Besvarelse fra Endura Roses
Thank you for your thoughtful and detailed feedback. We’re delighted to hear that you were satisfied with the steps we took to resolve your issue and that our customer service has met your expectations. Your satisfaction is our priority, and we truly appreciate you taking the time to share your experience. We look forward to serving you again in the future!
Delivery earlier than expected
Delivery earlier than expected. Website easy to use and product received matches order specifications.
17. september 2024
Beautiful Pink Rose..
Quick delivery, well wrapped. Beautiful pink rose. It may be me but I didn’t find it clear on the website that it didn’t come boxed but you had to buy the box separate. I would have bought the box if I had realised….I know for next time. Other than that, great!
11. september 2024
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