I received my shoes and loved them. unfortunately they just weren't the correct fit. I emailed the company 24 April and received a generic email saying someone would make contact shortly. I ema... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I’ve followed Empress Athletics for ages and always missed out, but finally ordered during the warehouse moving sale — and now I wish I bought more. Got the shorts and joggers. It’s still a... Se mere
Wow - the shoes! These are seriously comfortable AND cute shoes. Delivery to the UK was surprisingly quick and everything was in perfect order without excessive packaging. Even though it was a sweet g... Se mere
I ordered the Hero Loafer in wine. These are such beautiful and beautifully crafted shoes. The purchase process was seamless. No worries at all with international purchase process, including custom... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Our goal is to create the most comfortable and stylish shoes in the world.
Kontaktoplysninger
Australien
- empressaustralia.com.au
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
These are lovely
These are lovely, supportive shoes that I'll be able to wear any place.
I only had shoes for a little over 2…
I only had shoes for a little over 2 months but they are coming apart. Really disappointed. I haven't even worn them that much. I emailed customer service about a replacement. Hope fully I will hear from them In a timely manner.
UPDATE: I contacted customer service and they sent out a replacement pair. Hopefully I should get the shoes this week. I am grateful for how efficient they were.

Besvarelse fra Empress
Good Fit
I ordered shoes without trying them on. They fit comfortably and the shoes are attractive too. Very satisfied.
Helpful with return…
Jennifer from Empress Australia was really helpful when I realized I would need to return my shoes due to a problem with my foot. They promptly answered my email and offered help and advice and then a full refund. Great customer service! Shoes are lovely too, very soft leather and very comfy in-soles!
beautiful shoes but
I bought a pair of Empress wine color shoes August 18, 2023. The shoes are beautiful but tight on my left big toe. I thought I can return them and order the bigger size. I always read return policy before buying anything on line, because a friend recommended the shoes I didn't do this time. It cost $25.43 (ground shipping) to return the shoes. I won't buy from companies who do no have a free return policy.
Very easy to order and the shipping…
Very easy to order and the shipping time was not long at all. I love the shoes and customer service is beyond exceptional! I accidentally ordered two pair of the same shoe when I meant to order the shoe in different colors. I sent an email and my order was fixed immediately. I will continue to wear Empress shoes because they are comfortable, cute, stylish and the customer service is unbeatable.
The shoes are perfect
The shoes are perfect. Fast delivery Good quality. I have the blue/white, red and beige and I will be getting the black. Thanks Empress
Great support, decent shoes
I had made a mistake on my purchase details, but my email to support was answered quickly and my delivery was actually quite quick. About 7 days from original order date. The shoes themselves are pretty good. As someone who needs alot of arch support, the additional arch support sole is very good. The shoes are comfortable, but I have to honestly say that they did make my feet sore after a couple hours of shopping. I have wide feet and I did feel my toes were a bit squished and a hot spot was developing near the edges of the leather after a few hours and some natural swelling from heat. I would still recommend the shoes though to anyone who asks. They aren't the most amazing shoes ever... but they are super cute and comfy. Great for short walks and times when you won't be on your feet all day.
Excellent customer service
I bought a pair of shoes from Empress and when they arrived, I discovered they were a bit small for my feet. I emailed customer service and they sent me the next size up promptly and at no extra cost.
Best shoes I own
I own a pair of empress flats and they are the most comfortable shoes I currently own. They are stylish and look good with everything. I wear them for work almost everyday. So I was very happy to see they introduced so many new colors. I plan to buy them in more colors.
Quite satisfied
I ordered 2 pair of the square toe flats. They fit beautifully, are really cute, the customer service was great and they arrived within a few weeks. I am very satisfied with my overall experience and with the product.
They do as you advertise.
They do as you advertise.
No toe squishing, bunion rub it or any irritation from these shoes
Beautiful leather shoes!
Beautiful leather shoe, comfortable and light, with a really surprising package upon delivery. Thanks for the thoughtfulness and care.
Hard to find shoes for summer that are…
Hard to find shoes for summer that are pain free for morton's neuroma as lighter styles can't accommodate a chunky orthotic. These are wonderfully comfy even worn with the insoles provided and they go with everything.
I started with beige for the summer but have ordered a second darker blue pair to see me through cooler seasons too. Very happy with them.
Great product, great service
The products are top quality and customer service is prompt, warm, and professional.
Cute-Great customer service!
Very cute. Fast shipping. BUT was supposed to get a free pair of arch insets and they were not sent.
Update: wow! They actually read this and are sending the inserts. Great customer service!

Besvarelse fra Empress
I love my square toe flats
I love my square toe flats, and the new inserts make them much better!
The shipping was very easy and quick.
extremely helpful
extremely helpful, no problems shipping to Scotland, fast service, great products.
These shoes are awesome!
These shoes are awesome! They are so comfortable, chic, stylish, and just overall a dream for your feet. If you have wide feet, especially in the toe area, these shoes will thank you!!!
Soooo comfortable!
Easy ordering, swift arrival, comfort, fit and looks. All as hoped and exceeded expectations! Love my new empress shoes.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.






