I received my shoes and loved them. unfortunately they just weren't the correct fit. I emailed the company 24 April and received a generic email saying someone would make contact shortly. I ema... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I’ve followed Empress Athletics for ages and always missed out, but finally ordered during the warehouse moving sale — and now I wish I bought more. Got the shorts and joggers. It’s still a... Se mere
Wow - the shoes! These are seriously comfortable AND cute shoes. Delivery to the UK was surprisingly quick and everything was in perfect order without excessive packaging. Even though it was a sweet g... Se mere
I ordered the Hero Loafer in wine. These are such beautiful and beautifully crafted shoes. The purchase process was seamless. No worries at all with international purchase process, including custom... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Our goal is to create the most comfortable and stylish shoes in the world.
Kontaktoplysninger
Australien
- empressaustralia.com.au
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
These are very comfy flats
These are very comfy flats. I deducted one star because they came with a separate set of insoles with more arch support, but the shoes are not really large enough to accommodate these insoles. I am wearing them with the regular insoles and they fit fine, but it would be nice to have the option of the arch support insoles. The shoes are just not designed for the extra height of this insole so it pushes the top of my foot against the top of the shoe too much and feels way too tight on top. Otherwise these are great flats!
I adore all of my Empress shoes.
I adore all of my Empress shoes. The silver pair are so pretty and were perfect to slip on yesterday evening at my son’s wedding after a day wearing heels. They looked lovely with my outfit too.
I took a chance ordering shoes online…
I took a chance ordering shoes online because I have a wide toe box and usually need to try on shoes before making a purchase. I usually wear a 10-10.5 and took a chance and ordered up to an 11. It was a wonderful decision - the shoes are supportive, comfortable and great quality! I will definitely be ordering another pair
Love
Love, love the shoes. Classic and the most comfortable I’ve owned. Fast shipping. Please make green!
The order came quickly
The order came quickly. Presentation was very nice, and the shoes are awesome
That they did honor the promotional %…
That they did honor the promotional % off thus the reason I bought a 2nd pair. I had to talk to a few representatives but they did give it to me. I did not receive arch supports in with my first pair of shoes and was told that I’d receive them. That is something to improve on. I’m not sure if dates I purchased
Too big after wearing a couple of times
They’re lovely shoes, excellent quality and incredibly soft leather. It almost feels like I’m wearing trainers at work rather than heels. I’m slightly disappointed though. After wearing them a couple of times they’ve stretched and are now too big. Maybe if I had had the chance to try them on before buying, this wouldn’t have happened. When will these be available in shops? I would love to have different colours and models, but won’t make the mistake of buying them again without trying them on. They are now worn and can’t be returned. Even if I had returned them when they were unworn, it would’ve taken forever.

Besvarelse fra Empress
Love these flats!
I bought a pair of black flats upon recommendation of a friend who has a pair. I love them! The square toe box gives ample room for my toes to wiggle, leather is soft but supportive. No break-in period needed for mine. Love them so much I ordered another pair!
Refunded monesey as soon as they…
Refunded money as soon as they realized shoes i chose iout weee out of stock keep in contact with tracking
Shoes beautifully packed and excellent quality everything is as promised
My shoes are absolutely gorgeous both…
My shoes are absolutely gorgeous both pairs. No blisters ever! Cute to boot & awesome customer service.
Second pair
This is the second pair that I have bought. They’re very comfortable, I personal like them because they are flat and I can feel where I’m walking. That might sound strange but I’m an older woman that has fallen with other shoes on, but these keep me stable.
quality products
Very comfortable shoes
Very comfortable shoes! I'd say they are true to size. I take a women's 11 or 12 (men's 10.5) and the size 43 fit comfortably.
They acted right away when I needed…
They acted right away when I needed another size for my shoes. The shoes are so comfortable.
Great find
I need shoes that are both cushioned on the sole of the shoe as I have arthritis and I find the cushioning helps when walking. I like the softness of the leather and the range of colours is great also.
I get a lot of compliments!
I bought a pair of shoes at the start of the summer and every time I wear them, people comment on how great they look. They feel even better! As a big-footed gal, I appreciate that the size 11 fit true to size and I didn't have to make any adjustments. I just bought two more pairs, can't wait for them to arrive!
Best customer service and shoes!
Your service is always so prompt and courteous. I love your brand, and I appreciate your professionalism. I’d love a black patent flat!!!
I've ordered previously from you and I…
I've ordered previously from you and I just love your shoes. In fact I've ordered another 3 pairs to add to my collection. It's so simple to use your sales site.
Everything promised was delivered
Shoes arrived much quicker than expected. Packaged with care, and a cute paper rose. I really do have kind square shaped toes and the fit was amazing, a rare thing for me. I subbed in the extra liners and it feels like walking on clouds. I'll be buying more!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.






