Empower Servers Anmeldelser 521

they stuck to the policy and let my get a refund this is a server host i recomend

I don’t usually leave reviews, but this one deserves it. I started with Empower Servers because their site made it sound like everything would be smooth — great hardware, 100% uptime, 24/7 support. In reality, it’s been nothing but lag, broken features, and silence from support.

They moved my Minecraft server five times. One of those times they didn’t even tell me. I found out when the server started acting weird again. They later admitted they had put us on an overloaded machine, and still didn’t fix it. Backups didn’t restore, the control panel kept failing, and support kept giving me copy-paste responses like “we’ll send it to management.”

After weeks of this, I asked for a refund and got nowhere. I had already prepaid for a full year, and they just ignored me — so I filed a PayPal dispute.

I regret giving them a single dollar. Please go with a host that actually maintains their servers and respects their customers.

Edit:
My experience with Empower Servers started off very rough — constant lag, broken backups, and slow support. It took five migrations to get to a stable machine, and I was frustrated enough to file a PayPal dispute and leave a negative review.

But to their credit, Empower didn’t ignore the situation. They refunded me, gave me a full year of service for free, upgraded my server’s RAM and storage, and moved me to a proper working node. Since then, performance has been solid and support has followed up multiple times to check in.

I’m updating this review because they genuinely took responsibility and worked hard to fix things — and that counts. It wasn’t perfect, but they made it right in the end.

Amazing, the customer service is awesome and servers run perfectly. They upgraded my disc space for free, amazing customer service.

When my server wasnt running due to some issues on my end, the team at empower was quick to help and solve all the issue, kudos to them

Excellent and propmt support service. Pretty flexible guys. Using them for Palworld dedicated service. Pretty cheap compared to competitors.

steady server, kind and understanding customer support, hoping this keeps up

servers are quite good and im hitting 20 tps with 11 plugins installed and customer support is very good and the people ive been speaking to are very nice and help a lot espescially leonardo :)

I have both a Rust and DayZ server with these guys, great servers, no downtime yet. Fantastic staff if u get stuck (lookin at u Leanardo) -
Also very cheap to get started fast and easy!

Best Technical Support ever, if you need something they help you no matter what. Big thanks to Harvey and Douglas, you guys are life savers.

Absolute scammers. Do not buy servers on their website.

I purchased a server for enshrouded a few months ago. It was so laggy and unplayable for me and my friend that I requested a refund within the first couple hours. It took me several times requesting a refund for them to actually give it to me. So I thought I was good. My account was refunded and even says cancelled on their website. Well 3 months go by and then I see a recurring fee get charged to my PayPal for the server I cancelled. I go to their support and they aren’t going to refund me because they said it’s because of my PayPal was set up to auto pay.. I’m sorry but I’ve been using PayPal for auto payments for over a decade and I’ve never had a website or service charge me after I’ve cancelled a service on their website. This is literally the first time I’ve ever had to cancel autopay on two different websites.

SO PLEASE DO NOT USE THIS SERVICE!! I’ve never left a review in my life on anything but these guys are scammers.

WELL THIS IS THE BEST WWW EMPOWER RULES

Muy buena pagina y con un gran soporte de ayuda 100% recomendable, tuve varios problema pero gracias al soporte me ayudaron a solucionarlo sin ninguna traba 10/10

Used chat technical services, I really hate those, fortunately I received a good service and Leonardo was able to fix my issue in a timely fashion. My data was restored and my server was up and running.

Great support! whenever I have an issue they are always quick to help!

Had a bit of trouble getting started, various reasons. Support was onto it quickly and got everything resolved easily. So good to be able to easily chat with a real person who knows what they're doing.

They have incredible support team, it solved my problem with payment very quick and smooth

Empower servers rock,10/10!

Leonardo is a great tech support. For anyone wanting a great support service and great server hosting i cant recommend empowerservers enough. I have used them for the last 2 months and any issues i have had have been resolved within 15-30 minutes.