Empower were great from start to finish. Initially i had quotes from three providers. Their surveyor, Rob, provided a written quote, backed up by a video explaining the renderings and how it would all... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Dear Megan, I can't recall receiving such a detailed report before now. Your engineer was very polite and seemingly extremely efficient. I enjoy your excellent customer friendly appr... Se mere
We had empower install solar at St josephs catholic primary school in poole on 17 th March 2025 l found the whole job from start to finish was done in a professional way which made it easy for us duri... Se mere
Empower are really terrific at installing and supporting our solar power installation. Two years in, we now have 20 panels on the roof, a 6kW invertor, a battery and a car charger. For 6 months of the... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Born from a passion to combat climate change through renewable energy, Empower Energy, based in Ringwood, Hampshire, has grown into one of the UK’s leading solar design and installation specialists. Our commitment to harnessing the power of solar energy has positioned us at the forefront of the renewable energy industry, where we have excelled for years. Empower Energy has installed thousands of systems across the nation, from independent residential setups to large-scale commercial projects, including schools, hotels, industrial units, and even solar farms. We specialize in not only generating energy but also transmitting, storing, and optimizing its use, incorporating cutting-edge battery storage solutions and electric vehicle (EV) charge points. Whether it’s a home system or a large commercial endeavor, we take pride in empowering our clients to play a part in the shift toward a sustainable future. At Empower, our mission is deeply rooted in our commitment to People—both clients and staff. We strive to provide unmatched service from initial consultation to project completion. Despite our growth, we remain true to our core values, with Managing Director Ryan ensuring that our business practices continuously evolve to meet the needs of today’s world. When you book a site survey with us, you’ll meet Ryan or Rob, our Domestic Solar Consultants, who will guide you through every step of the process. Empower Energy is a company of integrity; we aren’t driven by sales, but by our passion as engineers to offer the best products and services at competitive, achievable prices. If you’re ready to explore how solar energy can benefit your home or business, we would love to hear from you. Our knowledgeable and friendly team is ready to assist with any questions you may have. Let’s make a brighter, cleaner future together.
Kontaktoplysninger
UNIT 8, PINTAIL BUSINESS PARK, BH24 3AL, RINGWOOD, Storbritannien
- 01425461461
- info@empowerenergy.co.uk
- empowerenergy.co.uk
Additional panels and Inverter upgrade
Empower Energy added more panels and upgraded our inverter on the system they installed 2 years ago. They handled the design and DNO and as per schedule the scaffolding and installation happened on time. 4 panels added and the new inverter installed in about 3 hours in all. Sorted a couple of issues with the solar energy apps on my phone before they left. All very easy and it seems to be very effective with peak power already well above the old 3.67KW limit in early January. The old system generated more than their original estimate in the past 2 years so I am hopeful this upgrade will be similarly effective. Easy to recommend.
3. januar 2024
Uopfordret anmeldelse
Besvarelse fra Empower Energy Ltd
Thank you for sharing your positive experience with Empower Energy! We're delighted to hear that the addition of more panels and the upgraded inverter to your existing system went smoothly. It's fantastic that we efficiently handled the design, DNO process, and adhered to the schedule for scaffolding and installation.
The fact that the installation of four panels and the new inverter took about three hours and that we promptly addressed issues with the solar energy apps on your phone demonstrates our commitment to excellent service.
If you ever have more feedback or questions, feel free to reach out. Thank you for choosing Empower Energy!
Despite pouring rain and gale force…
Despite pouring rain and gale force winds panels fitted perfectly and all electrics finished and operating ny afternoon. Congratulations
2. januar 2024
Uopfordret anmeldelse
Besvarelse fra Empower Energy Ltd
🌧️☀️ We're over the moon with your fantastic feedback! 🚀 Despite the pouring rain and gale-force winds, our team pulled through to ensure your panels were a perfect fit and all electrics were up and running by the afternoon. 🙌💡 Congratulations to you too for weathering the storm with us! ☔🌪️ We appreciate your support and look forward to serving you again.
Thanks Graham!
Fantastic Company
Organised a solar and battery install with Empower. They organised it all, including the DNO and walked me through the process. Ended up waiting 6 months for SSEN to switch over the power supply for the property to 3 phase, then got two weeks notice from SSEN that they were carrying out the work. After speaking to the guys at Empower they managed to re-arrange their schedule to fit my installation in with SSEN doing their work. The guys who did the installation over the 4 days were very polite, courteous and professional. All mess was cleaned up afterwards. Nothing but a top notch service from this company and a pleasure to deal with. Would highly recommend them.
27. november 2023
Uopfordret anmeldelse
Besvarelse fra Empower Energy Ltd
Thank you so much for sharing your experience with Empower! 🌟 We're delighted to hear that we could assist you every step of the way, from organizing the solar and battery install to coordinating with the DNO. We understand the challenges with the power supply switch, and we're glad we could adjust our schedule to accommodate the unexpected notice from SSEN.
It's fantastic to hear that our installation team was not only professional but also polite and courteous over the four days. We strive to provide a top-notch service, and your kind words are truly appreciated. Thank you for recommending us – we're thrilled to have had the opportunity to work with you! If you ever need further assistance or have questions, we're here for you. ☀️🔋
Ryan organised the installation at…
Ryan organised the installation at short notice to fit in with my re roofing schedule . The team were excellent and finished the installation in a day despite lack of daylight and poor weather .
5. december 2023
Uopfordret anmeldelse
Besvarelse fra Empower Energy Ltd
Big thanks for your positive feedback! 🌟 We're thrilled to hear that Ryan and our team could accommodate your re-roofing schedule and organize the installation on short notice. It's fantastic that despite challenging conditions like limited daylight and poor weather, our team managed to complete the installation in just one day.
Customer satisfaction is our top priority, and we're delighted to have met your expectations. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Your support means a lot to us! ☀️🏡
Really pleased with our two solar…
Really pleased with our two solar system installations. Great service from initial onsite survey through to final install and then support with monitoring apps. Would recommend no hesitation.
10. november 2023
Uopfordret anmeldelse
Besvarelse fra Empower Energy Ltd
We're overjoyed to hear that you are pleased with your two solar system installations! 🌞 From the initial onsite survey to the final install and ongoing support with monitoring apps, we're thrilled to have provided you with a great experience. Thank you for recommending us without hesitation – it means the world to our team.
If you ever have further questions, need assistance, or want to share your solar success stories, we're here for you. Your satisfaction is our biggest reward! ☀️🌍
‘In-Tray’ panel solution fabulous for our period (c. 1850) farmhouse
We hired Empower Energy to install 22 solar panels at our period (c. 1850) farmhouse. The team were excellent throughout and the system was installed and commissioned to plan.
One of the key concerns we had at the outset was that solar panels would detract from the ‘period’ charm of the property - we went for the ‘in-tray’ panel solution and the final results are fabulous. Not only does the installation look aesthetically pleasing, the SolarEdge solar solution is generating electricity with their high output panels. Delivered to budget and we would recommend this company.
16. november 2023
Uopfordret anmeldelse
Besvarelse fra Empower Energy Ltd
Thank you so much for sharing your positive experience with Empower Energy! 🌟 We're thrilled to have been a part of your solar journey and to hear that our team was excellent throughout the process. It's fantastic that the installation and commissioning went according to plan.
We understand the importance of preserving the period charm of your farmhouse, and we're delighted that the 'in-tray' panel solution not only met but exceeded your expectations in terms of aesthetics.
We appreciate your recommendation and are glad to have delivered the project to budget. If you ever need further assistance or have more solar-related plans, feel free to reach out. Your satisfaction is our priority! ☀️🏡
At the beginning of September an excellent service.
At the beginning of September I had a solar panel installation placed on my detached double garage. The installation team rolled up on time,completed that day, and the electric aspect all coupled up the following day. All work completed to my satisfaction particularly as the sun was shining brightly.
Very happy with all aspects of the installation and the contact with the head office staff….Thank you nice dealing with a reliable company.
8. september 2023
Uopfordret anmeldelse
Besvarelse fra Empower Energy Ltd
We're absolutely thrilled to hear about your positive experience with our solar panel installation on your detached double garage! 🌞 It's wonderful that our installation team was prompt, efficient, and completed the work to your satisfaction, especially with the bright sun shining on the day.
We appreciate your kind words about the contact with our head office staff. Thank you for acknowledging our efforts to provide a reliable service.
Thoroughly reliable, approachable company
I have now used Empower twice: once at our sports club, and now at home. Throughout the process, the staff have always been willing to answer any question. The people installing the equipment were extremely professional.
1. november 2023
Uopfordret anmeldelse
Besvarelse fra Empower Energy Ltd
Thank you so much for taking the time to share your positive experiences with Empower!
We're thrilled to hear that you've used our services both at your sports club and at home. Our team takes great pride in providing excellent customer service, and we're delighted to know that you found our staff to be approachable and responsive to your questions. It's also wonderful to hear that the installation process was smooth and that our team of professionals met your expectations.
Besvarelse fra Empower Energy Ltd
Thank you for taking the time to leave such a positive review! We're thrilled to hear that you found our team to be trustworthy and knowledgeable. We take great pride in providing excellent service and expertise, and your feedback reaffirms our commitment to delivering a high level of customer satisfaction. Thank you!
Roger and George turned up on time had…
Roger and George turned up on time had a look around to see where everything was got their tools and boxes out then crack on with the job with speed and efficiency and having to work with and around the plumber that was on site too. They did a great job and explained everything to me.
13. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Empower Energy Ltd
Thank you for taking the time to share your feedback regarding your experience with Roger and George. We're delighted to hear that they met your expectations and provided you with a positive service.
It's wonderful to know that they arrived on time, assessed the situation, and worked efficiently with great speed. Their ability to collaborate with the plumber on-site is commendable, as it demonstrates their professionalism and adaptability.
We appreciate your kind words about the quality of their work and their willingness to provide you with clear explanations. We take pride in our team's dedication to customer satisfaction, and your review reinforces our commitment to delivering exceptional service.
Thank you once more for choosing our services.
Excellent Service
The entire team were faultless from beginning to end from the office to the engineers. The install was on time, faultless and great handover. It felt like as a customer I mattered. Nothing was too much trouble. Look no further, plenty of cowboys out there.
20. september 2023
Uopfordret anmeldelse
Besvarelse fra Empower Energy Ltd
We are truly appreciative of your kind words and delighted to hear about your positive experience with our team. Your feedback reinforces our commitment to providing top-notch service and ensuring that our customers feel valued.
From our office staff to our dedicated engineers, it is our goal to deliver a seamless and faultless experience from start to finish. Your satisfaction is of the utmost importance to us, and it's wonderful to know that you felt like a valued customer throughout the process.
Your words mean a lot to us, and we take your recommendation to heart. We understand that there are less reputable service providers out there, and we are dedicated to upholding the highest standards in our industry.
Once again, thank you for choosing us.
Excellent service
Excellent service, did exactly what they quoted, came when they planned and team were very friendly. The product has been very effective and I've not spend anything on electric since (except for the standing charge). Office support has been excellent too, great communication.
21. september 2023
Uopfordret anmeldelse
Besvarelse fra Empower Energy Ltd
Thank you for sharing your wonderful feedback about our service. We are thrilled to hear that you had an excellent experience and that we met your expectations in every aspect.
It's fantastic to know that we delivered exactly what was quoted, arrived as planned, and that our team was friendly and accommodating. We take great pride in our commitment to providing top-quality products and services, and it's rewarding to hear that our product has been highly effective for you.
We also greatly appreciate your compliments regarding our office support and communication. Clear and effective communication is a cornerstone of our service, and we are pleased to have met your expectations in this regard.
Thank you for choosing us, and we are thrilled that you've had such a positive experience.
EMPower have been excellent
EMPower have been a pleasure to deal with from first contact to completion of our solar and battery installation. The whole team has been professional, knowledgeable and timely at all stages. Installation was undertaken on programme and in a considerate and helpful way. I consider them to be value for money. I have no hesitation in recommending them to others.
13. september 2023
Uopfordret anmeldelse
Besvarelse fra Empower Energy Ltd
Thank you for taking the time to share your feedback about your experience with Empower. We greatly appreciate your kind words and are thrilled to know that you had such a positive journey with us from start to finish.
It's our priority to provide a professional, knowledgeable, and timely service to all our clients, and we're delighted that you found our team to be just that. Your satisfaction is incredibly important to us, and we're pleased to hear that the installation process was both on schedule and considerate, reflecting our commitment to delivering top-notch service.
Thank you once again for choosing Empower, and we wish you all the best in enjoying the benefits of your new system.
Amazing installation
We had a solar energy package installed in February 2023, comprised 15 panels plus all necessary equipment. Very pleased with installation, staff were swift, methodical and pleasant, a joy to have them on site. 6 months on I am amazed at efficiency of the installation, so much better than an installation on previous property. Recommended company
28. februar 2023
Uopfordret anmeldelse
Besvarelse fra Empower Energy Ltd
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had such a positive experience with the installation of your solar energy installation in February 2023. It's wonderful to know that our team was swift, methodical, and pleasant throughout the process. We always strive to provide excellent service, and it's incredibly rewarding to hear that our efforts have paid off.
We're especially delighted that you've noticed a significant improvement in the efficiency of your solar installation compared to your previous property. This kind of feedback motivates us to continue delivering top-notch solar solutions to our customers.
Your recommendation means the world to us, and we truly appreciate your support. Thanks again for choosing us as your solar provider!
Top class installation
Excellent service, professional staff who were charming, helpful and left no mess. We are delighted with the end product and would highly recommend this company.
10. august 2023
Uopfordret anmeldelse
Besvarelse fra Empower Energy Ltd
Thank you very much for your kind words! We are thrilled to hear that you had a positive experience with our service. Our team takes great pride in providing excellent and professional assistance. It's wonderful to know that our staff's charm and helpfulness made a difference for you. We always aim to ensure that our customers are satisfied with both the process and the end result.
Your recommendation means a lot to us, and we look forward to the possibility of serving you or anyone you know in the future!
Great service and willingness to go above and beyond
This is the second time we've used Empower Energy to install solar panels at our property. The first time they installed panels on our roof and a Tesla battery in our garage.
This time we asked them to install solar panels on the wall of our property and they were the only company out of about 5 or 6 that I contacted who were willing to undertake this work, given that it's so unusual.
They did a neat job although there were delays during the installation as they needed to visit the site several times on several different dates to bring different mounting hardware as they admitted they didn't know how they would mount the panels until they got to site. Because they were so busy, this meant the system ended up being only part installed for a week or two, and the rest of our roof-mounted solar panels and battery had to be left switched off during this period which was a little frustrating ... but in the grand scheme of things it was a minor blip.
The second delay came after the installation when the readings on the Tesla app seemed strange / inaccurate and it turned out one of the current clamps had been put on the wrong wire in the gateway cabinet. This was resolved although there was another wait whilst an engineer could be allocated to come and do the work ... it was unfortunate that this coincided with one of their electrical engineers leaving the company, meaning they were slightly short staffed ... but again, not a major issue.
After the installation I noticed that 3 of the panels had a strange blue colour cast to them whilst the rest were pure black. They admitted this was an issue and they arranged for 3 new panels to be swapped over at no cost to ourselves which was great.
Overall we're delighted with the end result, and we've recommended Empower Energy to several neighbours, at least one of which has gone on to use them to install panels on their own property.
28. marts 2023
Uopfordret anmeldelse
Besvarelse fra Empower Energy Ltd
Thank you for sharing your detailed experience with Empower Energy for the second time.
While the delays and minor issues with the installation and readings might have caused some frustration, it's commendable that you maintained a balanced perspective and recognized these issues as minor blips in the bigger picture. Empower's efforts to resolve these issues, including addressing the inaccurate readings and replacing the panels free of charge, demonstrates our commitment to customer satisfaction.
It's wonderful to know that you're delighted with the end result and have already recommended Empower Energy to your neighbours. The fact that your recommendation led at least one of them to choose Empower further highlights the positive impact of your experience.
Thank you for sharing your feedback and for your continued support of Empower Energy.
Excellent service
Excellent service, would highly recommend Empower. Professional and courteous. Very pleased with my installation.
7. august 2023
Uopfordret anmeldelse
Besvarelse fra Empower Energy Ltd
We're truly appreciative of your feedback! Thank you for sharing your positive experience with Empower. It's fantastic to hear that you were satisfied with the service we provided. Our commitment to professionalism and courtesy is a priority, and we're delighted that it was reflected in your installation process.
You will be so pleased you chose Empower!
I chose Empower after a friend at church recommended them. She spoke so highly of them so I requested an at home quotation.
David, the sales consultant was excellent. He took time to explain the panels and listened to my requirements. At no time did he try to ‘hard sell’ the product and I felt in control of the whole process from start to finish.
The installation was carried out with very little disruption over a day and a half during which I had phone calls from the Empower office to check that everything was going smoothly. Every member of the team, both on site and in the administration, was excellent, friendly and instilled confidence.
The after sales service has also been first class with phone calls to check things were going smoothly and if I had any issues. Thanks to Jonny for his follow up calls.
I am already saving money and selling back extra capacity to the grid. A win-win all round!
Thank you Empower!!
3. marts 2023
Uopfordret anmeldelse
Besvarelse fra Empower Energy Ltd
Thank you for sharing your positive experience with Empower! It's clear that your decision to choose Empower was influenced by a friend's recommendation, and it's wonderful to see how that recommendation translated into such a great experience for you.
The fact that the installation process went smoothly with minimal disruption and consistent communication from the Empower team signifies our company values and we are happy you experienced this.
It's also great to hear that the after-sales service has maintained the same level of excellence, with follow-up calls to ensure everything is running smoothly and to address any concerns.
Thank you James.
Outstanding from start to finish
Outstanding from start to finish - from the initial surveys by Dave and Mark everything went smoothly. It’s so rare these days to find companies with this level of product knowledge and customer care with exceptional communication throughout. Above all Dave and Mark and the Empower team have almost eliminated my Octopus electric bill with a perfectly sized and designed ground array with 2 Tesla batteries. I would recommend their competitive pricing, and service to others. Great job!
12. juli 2023
Uopfordret anmeldelse
Besvarelse fra Empower Energy Ltd
Hi its Dave, thank you for your kind words Mike, we’ve enjoyed the project. Delivering for the people whose homes we survey is so important not just to me, but the wider team too. We’re effecting the core infrastructure of the property where you live, so we’re am always pleased to hear we met expectations. I’m lucky to work with a great team who never fail to deliver what I’m promising!
Excellent
Clean, tidy and efficient install…thank you.
No hesitation in recommending
17. juli 2023
Uopfordret anmeldelse
Besvarelse fra Empower Energy Ltd
Hi Tim, thank you for your response! we are extremely pleased that your installation was tidy and efficient as excellent customer service is always are priority!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.