Embark Anmeldelser 509

TrustScore 4 ud af 5

3,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I don’t typically call, but Jenina was absolutely amazing. She was attentive, patient, and truly listened to everything I had to say. She addressed each of my requests one by one and ensured they wer... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Setting up our Embark RESP was easier than I expected. They make it really simple to track our savings and handle everything for us. We’ve already received multiple grants and the growth has been so... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great first experience thanks to Brahim Just got started with Embark today, and I have to say — Brahim made the process way easier than I expected. Super friendly, clear, and genuinely cared about... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I had many concerns regarding embark products. Erika help me out to make the best decision and answer all my doubts. I am excited to see my kids grow and focus on their studies.

Virksomheden har svaret

Virksomhedsoplysninger

  1. Finansrådgiver

Skrevet af virksomheden

Embark is Canada’s education savings and planning company. We aim to empower families and students, giving them the tools, technology and advice they need to navigate their post-secondary journey and build a registered education savings plan that's right for them. With over $6.4 billion in assets under management, the company manages over 600,000 RESPs for Canadians nationwide and is expected to help approximately 116,000 students through post-secondary school this year.


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

509 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

I don't like that they need a photo ID…

I don't like that they need a photo ID to be able to activate your account on line

22. september 2025
Embark-logo

Besvarelse fra Embark

Hello RC, thank you for your feedback! Please be advised that our system requires an ID scan as part of the activation process for security purposes. This step is in place to ensure that the account is being activated by the rightful owner, helping to prevent unauthorized access and protect against fraud. The process is fully compliant with our privacy policies and applicable data protection laws, and your information is handled with the highest level of security and confidentiality.

Bedømt til 5 ud af 5 stjerner

Sacrifice gratifiant

Je ne regrette pas d avoir investi autant d'argent pour mon fils aîné. Il est très heureux.

18. september 2025
Embark-logo

Besvarelse fra Embark

Bonjour Patricia, merci pour votre retour positif, et nous lui souhaitons tout le meilleur dans ses études!

Bedømt til 5 ud af 5 stjerner

Excellent Customer Service

Milad was very helpful in setting up my son's plan. He made sure that I understood everything I was doing.

12. september 2025
Uopfordret anmeldelse
Embark-logo

Besvarelse fra Embark

Thank you for the kind words! 😊 We're so glad Milad was able to support you and ensure everything was clear along the way. Welcome to the Embark family — we’re excited to be part of your son’s future! 💙

Bedømt til 5 ud af 5 stjerner

Milad Yusufzay Was great he answered my…

Milad Yusufzay Was great he answered my all questions and help me to set up the account and everything.

10. september 2025
Uopfordret anmeldelse
Embark-logo

Besvarelse fra Embark

We're so glad to hear that Milad Yusufzay was able to assist you! 😊 It's great to know he answered all your questions and helped set everything up smoothly. Thank you for sharing your experience with us! If you need anything else, don't hesitate to reach out.

Bedømt til 5 ud af 5 stjerner

Erika was very professional and…

Erika was very professional and explanatory with every detail in regards to opening my RESP.

5. september 2025
Uopfordret anmeldelse
Embark-logo

Besvarelse fra Embark

Thank you so much for your kind words! We're thrilled to hear that Erika provided such a helpful and professional experience while setting up your RESP. We'll be sure to pass along your feedback to her — it's always great to see our team making a positive impact! If you have any other questions along the way, we're here to help!

Bedømt til 2 ud af 5 stjerner

I had a misfortune of becoming…

I had a misfortune of becoming (unbeknownst to me) an Embark customer. It will be finally over soon, if I manage to extract the last bit of my own money from them. Yet, I'll never get back the endless hours of submitting/resubmitting information to Embark because all records related to my 3 RESP accounts were thoroughly confused. Embark's main concern seem to be to sell more services to stressed our parents. Watch out, for unnecessary fees and products you don't want - like more life insurance. Customer support people have been always very nice but mostly powerless to resolve actual customer's issues. In the end, the financial returns on the funds "managed" by Embark were low, and not at all what was conveyed when we signed up with the original company, Allianz.

1. september 2025
Uopfordret anmeldelse
Embark-logo

Besvarelse fra Embark

Hello VL, thank you for your feedback. We are sorry to hear that you are not happy with the return on your investment. The estimated amount that you were told at the time of purchase was based on past performance and was not a guarantee of future results. Since the projection was at a point in time and assumed many factors which were beyond our control and contained hypothetical data, as well as was based on a number of assumptions that could not be predicted, then the information provided on the Illustration could not be used to predict future outcomes.

Bedømt til 1 ud af 5 stjerner

Horrible All-Round

Horrible, all around.

This company has been switched numerous times, most recently Knowledge First Financial. During the merge, my accounts were split into 5 accounts (from 4). My initial request this week was to condense this into one, under a family plan. Customer service = useless. All they do is arrange a callback. Well, when you arrange a callback between 5pm and 8pm, it doesn't happen as the senior folks only work until 5pm. After multiple calls in one week, 2 follow ups not being done during the requested hours, I now want to know how to move funds out of Embark. But, guess what, only senior folks can do that and you can't talk to them anyways. Patrner this will a very low rate of return on investment (less than half the average year, plus a couple years it lost money) equals a recipe for disaster. DON"T DO IT!

2. september 2025
Uopfordret anmeldelse
Embark-logo

Besvarelse fra Embark

We’re very sorry to hear about your experience and truly appreciate you taking the time to share this feedback. It helps us identify areas where we can improve the support we provide to our customers.

We regret to hear that you’ve decided to leave us and would love the opportunity to connect with you directly to resolve the issues you’ve encountered. Unfortunately, we’re unable to investigate further based on your username alone.

You may file a formal complaint through our We're Here to Listen - Make a Complaint with Embark, or you can contact us during our regular business hours and request to speak with our Customer Care Department.

Thank you again for your feedback.

Bedømt til 1 ud af 5 stjerner

Pire compagnie de Reee

Pire compagnie dont service a la clientèle (PARLER) a un humain est littéralement un cauchemar. Demande de transfert pour quitter Embark fait depuis 6mois a les tallonner/appeler sans réponses demander pourquoi c’est si long. Des explications pour étirer les délais. Demande de plus 6 mois signature invalide faut recommencer la demande de transfert. Je suis toujours en attente du transfert du Reee de mon fils.

Si vous chercher un service client non rejoignable par téléphone, des demandes qui aboutissent pas et dans un délais ridicule vous êtes a la bonne place.

Je vous recommande pas cet investissement.

6. marts 2025
Uopfordret anmeldelse
Embark-logo

Besvarelse fra Embark

Bonjour M. Michel Tardif, nous vous présentons nos excuses pour l'expérience que vous avez vécue avec notre entreprise. Nous avons tenté de vous joindre, mais sans succès. Votre dossier a été transmis à un échelon supérieur et nous vous contacterons aujourd'hui.

Bedømt til 1 ud af 5 stjerner

Since October last year

Since October last year, I have been trying to contact this company just to update my address and mobile number because I couldn’t log into my account. I’ve tried emailing and calling, spending a lot of time with no response. It wasn’t until last Friday, August 22, that someone finally contacted me, informing me that my account had been deactivated without any prior notice. They promised a response by Monday, but as of now, August 25 evening, I still haven’t received any updates, and I’m still unable to log into my account. Be cautious of this company—potential scammers.

22. august 2025
Uopfordret anmeldelse
Embark-logo

Besvarelse fra Embark

Dear Eva, thank you for your feedback and our sincere apologies for the inconvenience. You should receive an email shortly regarding your issue so we can assist you the best.

Bedømt til 5 ud af 5 stjerner

Milad is very knowledgeable

Milad is very knowledgeable, he explained everything clearly and professionally. He is very pleasant to talk to. Thank you Milad

25. august 2025
Uopfordret anmeldelse
Embark-logo

Besvarelse fra Embark

Thank you for sharing your kind words about Milad. We’re glad to hear he was able to provide clear and professional support. We’ll be sure to pass along your appreciation.

Bedømt til 5 ud af 5 stjerner

Milad Yusukzay was a pleasure to talk to. He was extremely helpful and walked me through step-by-step! He explained everything to me.

Milad Yusukzay was a pleasure to talk to. He was extremely helpful and walked me through step by step! He explained everything to me.

22. august 2025
Uopfordret anmeldelse
Embark-logo

Besvarelse fra Embark

✨ Thank you so much for sharing your experience! We’re thrilled to hear that Milad Yusukzay provided such helpful, step-by-step support and made everything clear for you. 🌟 We’re lucky to have team members like Milad who go above and beyond for our customers. 💙

Bedømt til 5 ud af 5 stjerner

Very knowledgeable and helpful…

Very knowledgeable and helpful interactions.

19. august 2025
Embark-logo

Besvarelse fra Embark

Thank you so much for your kind words! We’re thrilled to hear you had a knowledgeable and helpful experience. We're always here to support you—don’t hesitate to reach out anytime!

Bedømt til 5 ud af 5 stjerner

Big thank you to Brahim Titafi

Big thank you to Brahim Titafi. He is efficient, patient and straightforward. He place reminders and follow-up calls, that kept me on track. I have never had (so far) a bad experience and I have been with embark since the beginning, It was previously knowledge first and the switch over was long but without error. I have I added my children easily on the website (which is easy to maneuver). Best decision is made to invest in my kids early. Even better that I did it with embark. No regrets. Thanks again Brahim Titafi, be blessed!

19. august 2025
Uopfordret anmeldelse
Embark-logo

Besvarelse fra Embark

Thank you so much for your heartfelt message! We’re truly grateful for your continued trust and loyalty over the years. It’s wonderful to hear that your experience with Embark—and especially with Brahim—has been so positive and supportive.

We’ll be sure to pass along your kind words to him! Investing in your children’s future is a powerful decision, and we’re honored to be part of that journey with you.

Wishing you and your family all the best!

Bedømt til 5 ud af 5 stjerner

Scared but it is important

Well when somebody got in contact with me from Embark i was not too sure whether it is real or a scam. to clear my doubt i chose to be spoken to on another appointment. there comes Erika Quiroz who was able to get me to relax and give a vivid detail about the program. i decided is best i speak with my spouse about this stranger telling us about how to secure the future of our kids. My husband gave his go ahead so i decided to do google meet with Erika so that i can see her face, she gladly set up the appointment. Eventually i signed up. thanks Erika you just helped me plan for my kids. thanks Embark for the opportunity

5. august 2025
Uopfordret anmeldelse
Embark-logo

Besvarelse fra Embark

Thank you so much for sharing your experience! We're so glad Erika was able to provide clarity and comfort throughout the process—trust is everything, and we truly value yours.

It’s inspiring to hear how you and your family took the thoughtful step of planning for your children's future. We’re honored to be part of that journey with you. Welcome to the Embark family!

Bedømt til 4 ud af 5 stjerner

Excellent Customer Experience

The agent Amin, who reached out to me regarding the offer was great, he was persistent and patient during the calls.
Brahim Titafi is a great adviser, he gave great advise and also paid attention to details, thereby getting us a higher interest .

15. august 2025
Uopfordret anmeldelse
Embark-logo

Besvarelse fra Embark

Thanks for sharing your experience! We’re glad Amin’s persistence and patience stood out, and that Brahim’s attention to detail helped you secure a better outcome. We’ll be sure to pass along your kind words to both of them.

Bedømt til 5 ud af 5 stjerner

Mon expérience avec M. Titafi Ibrahim

J’ai fait ma demande avec M. Ibrahim.T
Il était vraiment gentil et serviable, il nous a expliqué toute la procédure et nous a aidé a le faire. On a eu une très belle expérience avec lui merci beaucoup pour votre aide et pour votre patience avec nous

14. august 2025
Uopfordret anmeldelse
Embark-logo

Besvarelse fra Embark

Bonjour Malek. Merci beaucoup pour votre retour, nous sommes heureux de savoir que Brahim vous a bien assisté!

Bedømt til 5 ud af 5 stjerner

The supervisor Brahim Titafi was very…Nice and helpful

The supervisor Brahim Titafi was very nice and helpful. Brahim Titafi answered any questions I had.He walked me through how to reset my password for Embark, so I could access my account online. Then Brahim Titafi walked me through to how to contribute to my child's account.It was a present call.

15. august 2025
Uopfordret anmeldelse
Embark-logo

Besvarelse fra Embark

Thanks so much for sharing your great experience! We're so happy to hear that Brahim Titafi was able to help you reset your password and walk you through contributing to your child’s account. It sounds like a productive call! 😊

If you ever need anything else, don't hesitate to reach out. We're here to help! 🙌

Bedømt til 5 ud af 5 stjerner

Milad was friendly

Milad was friendly, knowledgeable and easy to work with. Thank you, Milad, for making this a great experience!

14. august 2025
Uopfordret anmeldelse
Embark-logo

Besvarelse fra Embark

Thank you so much for the awesome feedback! We’re thrilled to hear that Milad was friendly, knowledgeable, and easy to work with. 🙌 We’ll be sure to pass along your kind words to him—he'll be so happy to hear it! 😊

If you ever need anything else, feel free to reach out anytime!

Bedømt til 5 ud af 5 stjerner

Thank You Brahim Titafi!

I had a wonderful experience opening an RESP for my now 2nd child to have a savings with Embark! Thank you so much to Brahim Titafi for contacting me to explain the family plan as I was expecting; following up when the child was born; and making the set up easy to understand and simple to complete! So happy to have this plan available that works to support our family plans for the future.

14. august 2025
Uopfordret anmeldelse
Embark-logo

Besvarelse fra Embark

Thank you so much for sharing your wonderful experience! We’re so happy to hear that Brahim Titafi was able to guide you through the process and make setting up your RESP for your second child a smooth and simple experience. 🎉 It's great that this plan is helping support your family's future goals!

We truly appreciate your trust in us, and we’re here if you need anything else in the future! 😊

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere