I don’t typically call, but Jenina was absolutely amazing. She was attentive, patient, and truly listened to everything I had to say. She addressed each of my requests one by one and ensured they wer... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Setting up our Embark RESP was easier than I expected. They make it really simple to track our savings and handle everything for us. We’ve already received multiple grants and the growth has been so... Se mere
Virksomheden har svaret
Great first experience thanks to Brahim Just got started with Embark today, and I have to say — Brahim made the process way easier than I expected. Super friendly, clear, and genuinely cared about... Se mere
Virksomheden har svaret
I had many concerns regarding embark products. Erika help me out to make the best decision and answer all my doubts. I am excited to see my kids grow and focus on their studies.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Embark is Canada’s education savings and planning company. We aim to empower families and students, giving them the tools, technology and advice they need to navigate their post-secondary journey and build a registered education savings plan that's right for them. With over $6.4 billion in assets under management, the company manages over 600,000 RESPs for Canadians nationwide and is expected to help approximately 116,000 students through post-secondary school this year.
Kontaktoplysninger
50 Burnhamthorpe Road West, Suite 1000, L5B 4A5, Mississauga, Canada
- 1-800-363-7377
- contact@embark.ca
- embark.ca
3,9
God
509 anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good
I registered my children as soon as I arrived in Canada because a friend recommended it, and because I advise everyone to register their children.
21. april 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
"J'ai eu toutes les réponses aux…
"J'ai eu toutes les réponses aux questions qui me tenaient à cœur.
24. april 2026
Besvarelse fra Embark
Bonjour Sydonie Yvette Kwamo, merci beaucoup pour vos commentaires ! C’est vraiment apprécié, et nous sommes si heureux d’apprendre que vous avez eu une expérience aussi positive avec notre entreprise.
Besvarelse fra Embark
Hello Dale Tessman, thank you so much for your feedback! It is truly appreciated, and we are so glad to hear that you had such a positive experience with our company.
Very Helpful
Customer service was really helpful and patient with all my questions, they also showed me how to navigate my online account. I will 100% recommend.
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Embark
Hello SH, Thank you so much for your feedback! It is truly appreciated, and we are so glad to hear that you had such a positive experience with our company.
Besvarelse fra Embark
Hello Lisa, Thank you so much for your feedback! It is truly appreciated, and we are so glad to hear that you had such a positive experience with our company.
Waste of time - don't do it.
My son has an resp, he is 21. We just found out that my son a university student owes over 4000 from CRA.We called Embark - on hold for over 30 mins - no answer - tried online - the person i was chatting with said he couldn't speak to my son with his questions because he was already talking to me - (?) But he couldn't give me answers.. Because he could only talk to my son ?!!I said hes here - let him answer your questions and let him ask his please. He has never had access to his account - he refused and ended the call. That was it after a hlaf an hour on hold and 15 mins of ridiculous back and forth nonsense. Not the service we were given when we bought in . I have two other children in need of an resp and this company will get none of it.
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Embark
Hello Canadian Mom, , we would like to apologize for the frustration you have been experiencing and want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services. We would love to help you resolve the issue, however, we are not able to locate you in our system using the name tag "Canadian Mom". We have requested more information so that we may be able to assist you further.
Service à la clientèle impeccable.
21. april 2026
Besvarelse fra Embark
Bonjour SA, Merci beaucoup pour vos commentaires ! C’est vraiment apprécié, et nous sommes si heureux d’apprendre que vous avez eu une expérience aussi positive avec notre entreprise.
Ils m’ont répondu sans me faire…
Ils m’ont répondu sans me faire attendre et m’ont aidé
20. april 2026
Besvarelse fra Embark
Bonjour Majeda Azar, Merci beaucoup pour vos commentaires ! C’est vraiment apprécié, et nous sommes si heureux d’apprendre que vous avez eu une expérience aussi positive avec notre entreprise.
The customer services agent was very…
The customer services agent was very knowledgeable and helpful and my question was resolved by the end of the call.
20. april 2026
Besvarelse fra Embark
Hello Tammy Beals, Thank you so much for your feedback! It is truly appreciated, and we are so glad to hear that you had such a positive experience with our company.
Besvarelse fra Embark
Hello Aube, Thank you so much for your feedback! It is truly appreciated, and we are so glad to hear that you had such a positive experience with our company.
Good experience
I had many concerns regarding embark products.
Erika help me out to make the best decision and answer all my doubts. I am excited to see my kids grow and focus on their studies.
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Embark
Hello Josue, thank you for your positive feedback. We are happy to know that you had a good experience with Erika and that she was able to assist with your inquiries.
Communication is great
Communication is great. Got notified when my bonus offer was in my account. Great promo!
27. marts 2026
Uopfordret anmeldelse
Besvarelse fra Embark
Hello KT, thank you for your positive feedback, and we are glad to know that you are satisfied with our services. Happy saving !
Hours of attempting to follow the…
Hours of attempting to follow the instructions to access our child's education account; 2 calls to customer service, and 3 escalation emails to the company. I don't provide bad reviews, but when the 3rd escalation response did not address my question, and provided a stock answer on an unrelated process, I felt compelled to write this review. 18 years of monthly contributions, and I cannot get a live person to help me set up the digital access and that is the only way I can access the account. A far cry from the in-person visit when they were selling me the plan.
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Embark
Hello Lee-Ann, thank you for your feedback, and we sincerely apologize for your experience. A member of our team will be reaching out to you by email to schedule a call and assist you further with your online activation. We appreciate your patience as we work to resolve this issue.
Amazing Customer Service Rep
The person I was on the phone with was so nice and helpful, very sweet girl, she did an amazing job.
10. april 2026
Besvarelse fra Embark
Hello Tahim Tanis, Thank you so much for your feedback! It is truly appreciated, and we are so glad to hear that you had such a positive experience with our Customer Success Representative.
Zero attention to detail. 😔🙄
My opinion of Embark is that they might be involved in some sort of fraud. Maybe not, but, maybe also.
But, my opinion is based on recent dealing with this company.
The following is my reason.
I invested some money with the company a while ago for my daughter's education. At that time my ex-wife was the co-account holder, and I was the one putting money in. No biggie. I gave them my ex-wife's parents address so that my daughter can receive her resp down the road. I split up with my then wife. Recently, I found the papers from Embark. I called them and explained the whole situation. Theresa took my call. She said my funds were paid out on request. I never requested/received anything. Theresa said she would send me a pdf statement of my account. I said thank you.
Then, I received an email from Embark in March with the statement of paid out funds. The funny thing is that it was password protected. The password was my ex-wife's SIN. I haven't seen her in 20 years. I sincerely don't know her SIN. I emailed Embark back. That was 2 months ago. No response.
So, that's leading me to believe that some employees of Embark might be committing fraud. I called them. I emailed them. My daughter never received anything.
I hope someone reaches out to me from Embark to sort this out and assure me and general public that they are not party to an actual or implied, or them without knowing involved in some sort of fraud.
God Bless!
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Embark
Hello Tejinder Jawandha, thank you for your patience while we investigated this matter further. We have sent an email to your provided address with a detailed explanation outlining the reasons the funds were forfeited. We have also resent the requested documentation, along with additional materials to help clarify the situation. If you require any further assistance, please do not hesitate to contact us, we would be happy to assist you.
Erika Quiroz is Great
I had a meeting with Erika and she was amazing! She explained everything thoroughly, and was super great and patient
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Embark
Hello Maddison Monkman, Thank you so much for your feedback! It is truly appreciated, and we are so glad to hear that you had such a positive experience with Erika Quiroz.
Besvarelse fra Embark
Hello Arpinder, thank you so much for your positive feedback, we are glad to know that your experience with us was good.
Lady walked me through the process of…
Lady walked me through the process of registering my kids online so that we were able to access their tax documents
6. april 2026
Besvarelse fra Embark
Hello Craig, thank you for your feedback. We’re pleased to hear that our team was able to assist you with your inquiries.
Very good company
Very good company. I believe they are doing very good job and it’s worth it for the family with the kids. I suggest to do it for the future of your kids.
Thank you Embark
22. marts 2026
Besvarelse fra Embark
Hello Gulshod Khaitova, hank you so much for your feedback! It is truly appreciated, and we are so glad to hear that you had such a positive experience with our company.
Customer Service
the two agents I spoke with today, Charmaine and Eeshaan were both very helpful and pleasant to deal with.
20. marts 2026
Besvarelse fra Embark
Hello Rosa Ciccarello, thank you so much for your feedback! It is truly appreciated, and we are so glad to hear that you had such a positive experience with our Customer Success Representatives.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.