Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I guess it's always good to read the reviews before you purchase. My raincoat took a month to get here. I ordered an extra small and it's huge and it's not like I'm super tiny or anything. After the 4... Se mere

Bedømt til 1 ud af 5 stjerner

Terrible sizing. Nothing fits and I ordered up from my normal size. Took 5 weeks to arrive and now no information available for returns or refunds. I will be sure to warn others when this company come... Se mere

Bedømt til 5 ud af 5 stjerner

Ik heb nog nooit zo een goede service meegemaakt. Ik kreeg gelijk reactie op mijn mail, hele vriendelijke mensen en mijn probleem met de verkeerde maat werd gelijk opgelost Ik mocht de kleine maat hou... Se mere

Bedømt til 4 ud af 5 stjerner

Communicatie over mijn bestelling en het gehele verzendproces is prima. De track&trace pagina van Elvesa zelf, laat duidelijk de voortgang zien. Hierdoor wist ik wanneer mijn bestelling bezorgd zal... Se mere

Virksomheden har svaret


Kontaktoplysninger

2,0

Under middel

TrustScore 2 ud af 5

90 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Complete junk

I tried to cancel the order as soon as I ordered it. No one got back to me at all. I waited for weeks to get it just hoping that well maybe it will be okay but it wasn't. It's way small and very flimsy terrible material and basically it's just junk. The fact that nobody gets back to you even when you email them several times should tell you something about this business.

2. februar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Total lack of customer service

I ordered the Twisty Paws toy on December 5, 2025……around 6 weeks ago. Product has not arrived and the tracking information is never updated. I have sent several emails but never get a response. Their website says they offer a “live chat” but there is no link to it. Do not waste your money on anything from this company!!!!

22. januar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This company is a scam

I purchased a Twisty Paws cat toy from them and it fell apart after 10 minutes of light use. I’ve emailed them 5 times in the past 2 weeks regarding their 30-day return policy and they haven’t responded.

11. januar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I ordered a cat toy on the 5/12

I ordered a cat toy on the 5/12, but still haven't received the item. I have written on a regular basis, but there is never a response I'm going to try their chat line.
I wish I'd seen these reviews before buying. Their service is none existent. I think this business needs looking into.

5. december 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Took forever to come, can not get a repsonse

I ordered two mathcing sets from this company. First it took forver to ship, then I recieved a notice from the UPS that I needed to pay a shipping fee of $13.00 to pick up my package. I reached out to Elvesa's support and they said to take a picture of the receipt and they would reimburse me, so I did. The product was cute but was too small. I have been trying to return my product and get reimbursed from cost of shipping and the product for weeks, still nothing! I am so frustrated. I will never order anything from this website!

16. juli 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

placed an order at the end of April

placed an order at the end of April. I have not received it yet. They of course charged my card and have my money. I have NOTHING to show for it. If i look at the tracking info, its been in the states for over a month now. they sent me an email asking how i liked the product, told them not product, they have not replied.

27. april 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Terrible sizing and customer service

Terrible sizing. Nothing fits and I ordered up from my normal size. Took 5 weeks to arrive and now no information available for returns or refunds. I will be sure to warn others when this company comes up in my feed. Very disappointed...corrupt advertising IMO.

20. juni 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Received item but it did not fit

Received item but it did not fit. Website says you can get a refund within 30 days, but you cannot. They offer you a discount but no refund. I have been emailing for several weeks and finally got someone to agree to a refund, but they refused to give me an address. I mailed it to the sender, but it was returned to me. I think they are just crooks. Do not order from this company!!!

14. juni 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

My shirts were too small

I received my items in good order, however, both items were too small. I was offered a 20% refund on an order that was closed to $100 for the items including taxes. I sent an email to my dissatisfaction but received no reply. The blouses were in excellent condition and fabric but it is impossible to wear if they are too small. After receiving no reply at all, I am hesitant to reorder larger sizes

I just need a larger refund than 20%. I have the original packing and packed in good order. This site cannot be reputable if customer satisfaction is a very low point. I will never order from this site again. I order from various catalogs and have never had an issue with refunds.

7. maj 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Do not order from this company

Do not order from this company. Out of China. Order will take at least a MONTh. No refunds. You are stuck! I’m still waiting for my order. Reviews I’m now reading state items run really small.

9. maj 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I guess it's always good to read the reviews before ordering

I guess it's always good to read the reviews before you purchase. My raincoat took a month to get here. I ordered an extra small and it's huge and it's not like I'm super tiny or anything. After the 40% restocking fee and paying shipping to Netherlands, it's not worth a hassle. I'm gonna donate mine to a woman shelter. Lesson learned to read the reviews when ordering from a company that you're not familiar with.

25. maj 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Sent Wrong Item & Charge for Return

Raincoat took awhile to come and when it did, they sent the wrong color. I can return it, but the cost is out of my pocket and they are also keeping $22.79 as a restocking fee. What a scam! Will never buy anything from them again!

17. maj 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Can't reach them & way too small!!!

I ordered a blouse from this company. It took forever to arrive and when it did it was way too small. I followed the measurement chart but it didn't matter, it was tiny and I ordered a large which fits with most other brands no problem. Also, there's no way to reach these people. Their email doesn't work. So, out of luck on approx $60. Will never order from them again.

16. maj 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Total SCAM

I ordered a rain jacket on 4/15/25. I never received a confirmation email from elvessa but my money was taken, I finally heard from them on 4/1 telling me that they had been out of office for a while but they were working on getting thr orders sent. I tried to contact them today but the email they responded from is no longer working. This is a total SCAM!!!! I want my money refunded!!!

15. april 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere