I’ve bought several pieces from Eleven Loves and I honestly couldn’t be more impressed. The quality and style is exceptional, and if you manage to snap something up in the sale, even better! What re... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've bought a couple of things from here and the stuff is stylish and well-made. However, and I have to have a moan here - I bought a pair of cargo trousers which were great but the first time I wash... Se mere
Virksomheden har svaret
First time purchasing from Eleven Loves I got immediate advice from Hayley regarding sizing before ordering, my blouse arrived promptly, it’s beautiful and a perfect fit. I do not normally write revi... Se mere
In my fifties and struggled to know what to wear because of work and lifestyle changes. I stumbled upon this sustainable brand after seeing a review on Instagram. Eleven Loves to the rescu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Eleven Loves creates beautifully made, effortless clothing for women that can be worn day to night, throughout the seasons, year after year. We do so with love and respect for the environment, our talented producers and our wonderful customers. We want to make our customers feel special every single day.
Kontaktoplysninger
Willow House, Stony Lane, HP16 0DS, Great Missenden, Storbritannien
- 07583248760
- hello@elevenloves.co.uk
- elevenloves.co.uk
4,7
Fremragende
83 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service and beautiful clothes
I recently purchased the Bella bomber and the Noir t-shirt. The quality of both items are beautiful. The bomber was a bit big and the turnaround to send a smaller size was quick and efficient.
Haley changed my order to go to a different address after order which was seamless. All transactions have been really smooth. A great company to do business with.
21. februar 2024
Uopfordret anmeldelse
Besvarelse fra Elevenloves
HI Megan. Thank you so much for your review and for the wonderful feedback about the quality of the pieces you have received and on the customer service. Both are very important to us so it is great to hear that you have been pleased. Thank you for all of your support for our small business. Hayley
I have known Hayley since her brand was…
I have known Hayley since her brand was Love, Sweat & Tees and she is the most lovely person you could buy from. Everything that goes into Eleven Loves is with so much thought & care - she really cares about her customers & the clothes that she produces. Always arrive quickly, beautifully packaged with free returns. The quality of the clothes is second to none & they are designed so beautifully. Highly recommend.
21. marts 2024
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Besvarelse fra Elevenloves
Hi Helen- thank you so much for your amazing review and for all of your support over the years. It was so lovely to read your comment about me personally and that you have felt the care that I have for my customers and the clothes that we develop. I love the interactions with my customers and all of the input and feedback is so important to getting the designs right. Really lovely to hear your feedback on the quality of the products and on customer service. Thanks again for your support for our small business. Hayley
I have bought 10 pieces from Eleven…
I have bought 10 pieces from Eleven Loves, from sweatshirts, to jeans, to shirts to tulle skirts and I absolutely adore every one! They are all such good quality, easy to care for and are so comfortable - I always feel good when I wear them. Hayley is so involved with her customers and provides excellent service and a really personal touch, which I truly value. Do not hesitate to buy from this incredible brand.
21. marts 2024
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Hi Ella. Thank you so much for your review and for your wonderful feedback on our range. I am so pleased to hear that our clothes make you feel good. Thank you for your feedback on our customer service, it is lovely to hear that you appreciate the personal touch. Talking with customers is one of my favourite parts of what I do and it is so helpful to get all the input and feedback. Thank you again for all of your support for our small business. Hayley
Fantastic company
I have ordered several times from Eleven Loves and have always received a first class service. From my first experience Hayley and her team have gone out of their way to make me feel a valued customer and communication has been prompt and helpful when I have had any queries or questions about my order or items I have enquired about. I love the lives as Hayley involves viewers in her ideas and collaborations and answers any questions with style solutions. I would recommend Eleven Loves, I brought the Iris Tuile which is lovely and so well made and good quality. I can't wait the spring / summer collection.
21. december 2023
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Hi Sandra- thank you so much for your wonderful review. I am so pleased to hear your feedback on feeling like a valued customer and that you find the lives helpful. They are now one of my favourite parts of the week and I love talking to customers and so appreciate all of your input into developing products. Thank you for recommending us and for all of your support for our small business. Thanks, Hayley
A fantastic ethical, independent brand
A fantastic, ethical, independent brand. The clothes are beautiful and customer service is excellent.
20. marts 2024
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Hi Annabel. Thank you so much for your kind review and for the lovely feedback on our clothing and customer service. Thank you for your support for our small business. Hayley
Love Eleven Loves
I have purchased several items from Eleven Loves, love them all and see them as wardrobe staples for year to come. They arrive promptly, beautifully packaged and are excellent quality. The team works tirelessly to ensure their clothes are produced ethically, using sustainable materials. They consult their customer base via their social media platforms, so that what they produce is what customers want to buy. Who else does that? Small runs are produced to reduce waste. A business run by caring women for women who care about what they are buying. Highly recommend that you explore their range 😁
20. marts 2024
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Hi Lesley- thank you so much for your wonderful review, which was lovely to read. I was so pleased to read all of your amazing feedback. The speaking directly to our customer base is one of my favourite parts of the week and is so helpful for developing our clothing. I really appreciate customers taking the time to do this. The ethical and sustainable production is core to our business and it always great to hear that customers value this. Thank you Lesley for all of your support for our small business. Hayley
Wonderful. Quality. Stylish.
I have bought numerous items from Eleven Loves. All have been excellent quality and beautifully made. They are also completely individual and short runs so you tend to feel quite unique in their clothes. Many, many times I have had complete strangers stopping me to compliment me on my clothes when I am wearing Eleven Loves attire. The clothes are well priced for the quality and the customer service is excellent. Not only that Hayley gives heaps of styling tips and insights on their social media channels. A fabulous company with a fabulous sustainably conscious product.
20. marts 2024
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Hi Emma- thank you so much for leaving such a wonderful review. I am so pleased to hear your feedback on the quality of the clothes and I always love hearing that customers have received compliments when wearing them. Thank you for the feedback on the customer service and the styling tips, which are important to us as a small business. Thank you for all your support for our small business. Hayley
Great products and service
Great products and service. I have bought many items from them now..
20. marts 2024
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Hi - thanks you so much for your review and your feedback on our products and service. Thank you for your support for our small business. Hayley
Absolutely love Elevenloves
Absolutely love Elevenloves. Ordered a couple of times now. One time I needed to do an exchange and a return. Could not have been easier as postage was paid for. Money went back into my account super fast too.
26. februar 2024
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Hi Helen- thank you so much for your wonderful review. I am so pleased to hear your feedback on the customer service. Many thanks for your support for our small business. Thanks, Hayley
Beautiful clothes, excellent customer service
I found Eleven Loves at the end of last year and have gone on to purchase lots of their beautiful clothes. Not only are the clothes really good quality their customer service is excellent.
I have contacted them on several occasions with regards to sizing and aftercare of the clothing and they have always responded quickly.
I would highly recommend this brand and their wonderful clothes.
8. marts 2024
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Hi Lynsey- thank you so much for taking the time to leave such a wonderful review and for your amazing feedback about our clothes and customer service. I really do appreciate it. Thank you for recommending us and for all of your support for our small business. Thanks again, Hayley
Wonderful independent small business
Amazing small business with high quality clothing and great customer service. The items I ordered were beautifully packed, responsibly produced and fitted beautifully. Great t shirts and also fabulous skirts that can be dressed up or down.
22. februar 2024
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Hi Laura- thank you so much for your very kind review. It is lovely to get your feedback about the quality of our clothing and the customer service. I also really appreciate your comment about the responsible production. That is so important to our brand so it is always nice to hear feedback about it. Thanks again, Hayley
Gorgeous Skirt
Bought THE most gorgeous tulle skirt and it arrived super quick, beautifully packaged and I was so pleased with it. It surpassed my expectation. You get what you pay for and the product and service was absolutely worth it!
10. marts 2024
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Hi Elise- thank you so much for your lovely review. I am very pleased to hear how happy you were with the tulle skirt and for your feedback on the delivery and packaging. We do have to pay a premium for our ethical and sustainable fabrics and yarns and to ensure that a fair wage is paid to the people who make our clothes and it is great to hear that you feel it was worth it. Thanks again, Hayley
Amazing customer service and beautiful…
Amazing customer service and beautiful clothes. Thank
1. marts 2024
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Hi Katie- thank you so much for leaving your lovely review and for your feedback on our clothes and customer service. Thank you again, Hayley
Love this brand, you won’t be disappointed!
Since discovering Eleven Loves, I’ve made many purchases. Great quality, super stylish and ethically crafted pieces. Excellent customer service and just generally a nice brand to be a part of.
Personal favourites to date are the Rachel Denim Jumpsuit and the Bettine Blazer.
20. marts 2024
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Hi - thank you so much for leaving such a wonderful review and for all of your lovely feedback about our pieces and our customer service. Thank you for making those specific recommendations and for all of your support for our small business. Thanks again, Hayley
Lovely Company
Feels like you get a really personal service. Small company with great credentials. Love the insta lives
20. marts 2024
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Hi Pamela- thank you for taking the time to leave your lovely review. A personal service is something we pride ourselves on as a small business so that is really nice to hear. Thank you for joining my insta lives, it is a pleasure talking to you all and now that I feel more comfortable doing them it is one of my favourite parts of the week! Thanks for all your support, Hayley
Amazing independent shop
Amazing independent shop. I’ve bought quite a few pieces. The clothes are always beautiful quality, good value for money & the customer service is first class. Wouldn’t hesitate to recommend.
20. marts 2024
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Hi George- thank you so much for your wonderful review, which is hugely appreciated. It is lovely to hear your feedback about the quality and value of our clothes and the customer service. Thank you for your recommendation and for your support for our small business. Thanks again, Hayley
Beautiful sustainable products.
Beautiful sustainable products.
Always received impeccable customer service, promptly answering any queries and addressing any enquiries swiftly
20. marts 2024
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Hi Davina- thank you so much for your wonderful review, which is very much appreciated. I am so pleased to hear your lovely feedback about our customer service which is something that is particularly important to us as a small business. Thank you for all your support, Hayley
Lovely small independent
Great company with sizing descriptions always accurate, very helpful customer service and quick delivery times. Lots of ways to wear ideas on Instagram too. Love this small independent brand.
20. marts 2024
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Hi Rachel- thank you so much for your lovely feedback and for all your support for our small business. Many thanks, Hayley
Stylish and ethical women’s wear
Lovely items ethically produced and great packaging and delivery. Items can be a little steep in price but to be expected for an ethical brand.
1. november 2023
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Hi Anna. Thank you so much for your lovely feedback, which is much appreciated. Sorry it has taken so long to respond, we are just getting round to our Trustpilot account! I am very pleased to hear that you have been happy with the items you have received and the delivery. We really do try to make our pieces as affordable as we can and thank you for recognising that it is the ethical and sustainable nature of our brand that does mean that we do have to pay a premium for our beautiful fabrics and yarns and ensure that fair wages are paid to the people that make them. Thank you again. Hayley
Eleven Loves - Recommend!!
Eleven Loves popped up on my Facebook page so I took a punt. The clothing is flippin' lovely. All fits me very well, good quality and I feel very well dressed in it. I can't quite believe I am writing their first review on here but would say to give them a go, I will be surprised if you are disappointed in any way.
25. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Hi Mrs W. Thank you so much for your review and I am very sorry to have taken so long to respond to it, you were indeed our first review! I'm so pleased to hear that you have been happy with the clothing. Thanks, Hayley
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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