I’ve bought several pieces from Eleven Loves and I honestly couldn’t be more impressed. The quality and style is exceptional, and if you manage to snap something up in the sale, even better! What re... Se mere
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Se, hvad kunderne siger
I've bought a couple of things from here and the stuff is stylish and well-made. However, and I have to have a moan here - I bought a pair of cargo trousers which were great but the first time I wash... Se mere
Virksomheden har svaret
First time purchasing from Eleven Loves I got immediate advice from Hayley regarding sizing before ordering, my blouse arrived promptly, it’s beautiful and a perfect fit. I do not normally write revi... Se mere
In my fifties and struggled to know what to wear because of work and lifestyle changes. I stumbled upon this sustainable brand after seeing a review on Instagram. Eleven Loves to the rescu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Eleven Loves creates beautifully made, effortless clothing for women that can be worn day to night, throughout the seasons, year after year. We do so with love and respect for the environment, our talented producers and our wonderful customers. We want to make our customers feel special every single day.
Kontaktoplysninger
Willow House, Stony Lane, HP16 0DS, Great Missenden, Storbritannien
- 07583248760
- hello@elevenloves.co.uk
- elevenloves.co.uk
4,7
Fremragende
83 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Extremely satisfied customer!
First time purchasing from Eleven Loves
I got immediate advice from Hayley regarding sizing before ordering, my blouse arrived promptly, it’s beautiful and a perfect fit. I do not normally write reviews but feel compelled to share my experience of service of the highest quality, I will definitely be a repeat customer.
22. maj 2026
Uopfordret anmeldelse
Love, Eleven Loves
So pleased I found this company. The customer service is above and beyond. The weekly style solutions are really helpful and if you want styling advice you can just reach out. The clothing is such good quality and will really last
Cannot say enough good things!
Jenny
23. maj 2026
Uopfordret anmeldelse
Absolutely love my joggers and tee…
Absolutely love my joggers and tee shirt. The fabric is so soft and the quality is fabulous.
Also I have to say that their customer service is exceptional - I had a query with something after I'd purchased and they sorted it out immediately.
Genuinely impressive, thank you.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Thank you so much for this lovely review. We're so pleased you love the joggers and the quality, and it's really wonderful to hear that our customer service hit the mark too. We'll make sure the team sees this. Thank you for taking the time to share your experience.
Thanks, Hayley x
Fantastic company
Always very efficient delivery, beautiful products and great customer service. You're talking with real people and they are very understanding and helpful. Absolutely love this company and recommend to many!
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Thank you so much for such a lovely review. We are so pleased to hear that you have been happy with the delivery, products and customer service, and it really means a lot to know that you feel you are speaking to real people who genuinely care. Thank you also for recommending us, we appreciate it so much. Best wishes, Hayley x
One wash and fabric has uneven colour
I've bought a couple of things from here and the stuff is stylish and well-made. However, and I have to have a moan here - I bought a pair of cargo trousers which were great but the first time I washed them (on a 30 temp - label did not say dry clean) they now have lost dye unevenly during the wash resulting in a marbled swirly condition and look awful. Really disappointing.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Hi Polly
We are so sorry to hear this. We always want our customers to be happy with their pieces, and if there is ever a fault we will always do our best to put it right. Please do get in touch with us on hello@elevenloves.co.uk so we can look into this for you and help further.
Many thanks,
Hayley
Super service, lovely clothing.
This is a small company that could teach many of the big boys how to do business. I have purchased previously and was delighted with a beautiful skirt. This time In my order I forgot to insert my money off code; I emailed the company who responded amazingly quickly and immediately adjusted the price of my order, together with a lovely email. When the items arrived (two Breton tops) they were excellent. Speedy delivery too. It really was a pleasure to do business with Hayley and her team.
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Thank you so much for taking the time to leave such a lovely review. We are so pleased to hear how happy you were with both your order and the service you received. It was our pleasure to help, and we are delighted that you are enjoying your new Breton tops as well as your previous skirt. Your kind words really do mean a great deal to our small business.
Many thanks,
Hayley x
Incredible Customer Service
I’ve bought several pieces from Eleven Loves and I honestly couldn’t be more impressed. The quality and style is exceptional, and if you manage to snap something up in the sale, even better!
What really sets them apart, though, is the customer service — so responsive and genuinely caring. You can tell they truly want to go the extra mile to make sure their customers are happy.
Also, you have to watch Hayley’s ‘Lives’— they’re super informative and give you loads of ideas on how to style the pieces. But be warned…… you’ll probably end up wanting it all!
4. april 2026
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Hi Sally
Thank you so much for your lovely review. We are so pleased to hear how happy you have been with your Eleven Loves pieces. Your kind words about our customer service mean a great deal, as looking after our customers is incredibly important to us. We are also so pleased you enjoy Hayley’s Lives and find them helpful for styling inspiration. Thank you again for your support.
Thanks, Hayley x
Highly recommend Eleven Loves
Eleven Loves is the most incredible sustainable and considered brand. This is not about fast fashion - this is gorgeous clothes beautifully made, using wonderful quality fabrics which are produced in small runs - thoughtfully curated by Hayley, the founder and her team to encourage us to be considered in our purchasing. All the clothes work together so well for a perfect wardrobe which i definitely reach for every day! I love love love all my items. The prices are excellent given the quality and everything washes brilliantly. The ‘Lives’ on Instagram with Hayley are so informative and she provides lots of great ideas on ways to wear pieces. Really recommend you try this brand. You honestly won’t be disappointed!
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Hi Rachel
Thank you so much for this wonderful review. We are so pleased to hear how much you love the brand and how well your Eleven Loves pieces have worked as part of your wardrobe. It means a great deal to hear your comments on the quality, fabrics and thoughtful design, as these are all so important to us. We are also so pleased that you enjoy Hayley’s Lives and find them helpful for styling inspiration. Thank you again for your support and recommendation.
Hayley x
Absolutely BEAUTIFUL and fabulous…
Absolutely BEAUTIFUL and fabulous quality items, plus outstanding customer service and next day delivery!
13. marts 2026
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Thank you so much for your lovely review.
We are so pleased to hear that you are happy with both the quality of your pieces and the service you received. It means a great deal to us that you took the time to share this.
Thank you again for your support.
Hayley x
Eleven Loves to the rescue....
In my fifties and struggled to know what to wear because of work and lifestyle changes. I stumbled upon this sustainable brand after seeing a review on Instagram.
Eleven Loves to the rescue....
I love Hayley's (the owner) twice weekly lives. I've picked up so many wonderful style tips, and now I have a coorindated collection of clothes which actually suit my life style and mix and match perfectly.
Hayley is always so very helpful to offer thoughtful advice and deal with any queries.
Love, love, love xxx
11. marts 2026
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Thank you so much for taking the time to leave such a lovely review.
It really means a great deal to hear that Eleven Loves has helped you feel more confident in what to wear as your work and lifestyle have evolved. We put so much thought into creating pieces that work hard together, so I am so pleased that you are building a wardrobe that feels coordinated, versatile and right for your real life.
Thank you too for your kind words about our lives and styling advice. It means so much to have your support.
Hayley x
Great products and customer service…
Great products and customer service really good too!
Ordered two products, one of which was too big. Upon returning the smaller size was out of stock, so I was offered a number of options. I took an alternative product - love it!
Communication was clear and options for replacement flexible.
I have Olive Joggers and Sammy jumpsuit- both great quality! Will certainly be ordering again.
Little added bonus, the packaging looks really expensive. I know you don’t wear the packaging but I am a huge fan of well presented products. With Thanks ☺️
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Thank you so much for taking the time to leave such a lovely review.
We are so pleased to hear that you love your Olive Joggers and Sammy Jumpsuit, and that our team was able to help find a good solution when your exchange size had sold out. We always want to make the process as easy and flexible as possible, so it means a lot to hear that the communication felt clear and helpful.
We are also delighted that the packaging stood out to you too. We put a lot of thought into every detail, so it is lovely to know that was noticed.
Thank you again for your support. It really does mean a great deal to our small business.
Hayley x
Fantastic quality products backed by a…
Fantastic quality products backed by a fantastic customer services team.
I managed to accidentally return the wrong items to them and they were proactive and pragmatic in driving the issue to resolution. Thank you!
21. februar 2026
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Thank you so much for taking the time to leave such a lovely review. We are really pleased to hear that you were happy with both the quality of the pieces and the support from our customer service team.
Mistakes can happen, so I’m glad we were able to get everything resolved smoothly for you. Thank you for your kind words and for shopping with Eleven Loves.
Hayley
Love this Brand !!!
I only stumbled across Eleven Loves last year and it has fast become my new favourite brand. Love the quality, the fit and the mix and match options are endless.
20. januar 2026
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Thank you so much for your lovely feedback. We are so pleased to hear you have been enjoying the quality, fit and the mix and match nature of the collection. It means a great deal to us that Eleven Loves has become a favourite brand for you, and we really appreciate you taking the time to share your experience.
Thanks, Hayley x
Amazing customer service
I would highly recommend this company. The personal touch with their customer service is first class. The clothing is good quality, well made and details really thought about.
13. februar 2026
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Thank you so much for taking the time to leave such a thoughtful review. We’re so pleased to hear that you’ve felt looked after by our customer service, and that the quality and detail of the pieces have come through for you.
That personal touch is something we care deeply about, so it really means a lot to hear that it’s made a difference to your experience. Thank you again for your support, it genuinely means the world to our small team.
Thanks, Hayley
I'm so impressed
I'm very impressed by the customer experience team who handled my issue so sensitively and efficiently
It was my error so I didn't expect the high level of attention I received
I'm very happy with my blouse and I will be back. Thank you all so much
11. februar 2026
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Thank you so much for your kind words and for taking the time to share your experience.
We’re really pleased to hear that you felt well supported by our customer experience team and that everything was resolved smoothly for you. Looking after our customers properly is something we care deeply about, so it means a lot to know that came across.
We’re so pleased you’re happy with your blouse, and we look forward to welcoming you back again soon.
Thanks, Hayley x
5 STAR SHOPPING EXPERIENCE
It is the first time that I have used this company and I ordered a blouse. It arrived superfast, in a box that could be posted through my letterbox. The blouse itself is beautiful - lovely quality and very stylish, and I think the pricing is good too, plus the fit is true to size. I highly recommend this company and I for one will be shopping there again in the future.
9. februar 2026
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Thank you so much for taking the time to leave such a lovely review, and for choosing to shop with us for the first time.
We’re so pleased to hear that your blouse arrived quickly and that you’re happy with the quality, fit and style. It means a great deal to us to know that the details we care so much about, from thoughtful packaging through to fit and finish, have made a positive impression.
Thank you again for your recommendation, and we really look forward to welcoming you back soon.
Many thanks, Hayley x
Eleven Loves
Eleven Loves - what a fabulous company!
Not only do they make really great quality clothing, which you'll wear for years, not just a season. They also give first class customer service.
8. februar 2026
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Hi Louse. Thank you so much for such a lovely review. I’m so pleased to hear you’re enjoying the quality of the pieces and that they feel like items you’ll wear for years to come. We put a lot of care into both our products and our customer service, so it really means a lot to hear this. Thank you again for your support for our small business. Hayley x
Fantastic customer service
Fantastic personal service when I contacted them directly. Purchased the black joggers & “Olive” blouse. Both are a perfect fit & feel so lovely on. Thank you.
7. februar 2026
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Hi Fiona. Thank you so much for taking the time to leave such a kind review. I’m so pleased to hear you’re loving both the black joggers and the Olive blouse, and that they fit so well. It really means a lot to us to hear that you enjoyed the experience of shopping with us too. Thank you again for your support for our small business. Hayley x
Lovely Quality
I saw this company on Facebook and loved the side stripe joggers and vest top but was worried if they weren’t nice of fit good the refund would be a hassle. I emailed and Haley told me about the free returns with replace, credit note or refund. This put my mind at rest. Delivery was free and it’s 48 hours royal mail
The clothes are gorgeous, the fit is brilliant and they are such good quality. I will definitely order again from them
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Thank you so much for your lovely review, Jane.
I’m so pleased to hear you’re happy with your side stripe joggers and vest top, and that the fit and quality have lived up to expectations. I’m also glad our returns policy helped you feel confident placing your first order with us, we always want shopping with Eleven Loves to feel easy and reassuring.
Thank you again for taking the time to share your experience.
Thanks, Hayley x
Exceptional Service and Gorgeous Items!
I took the plunge and ordered the 'Perfect Side Stripe Joggers' and 'Shoulder Pad T-Shirts' in a few colours after seeing them on Facebook Reels—and I am so glad I did! The quality is fantastic and perfect for dress up / dress down options.
The delivery was super quick and everything was very well packaged. However, the real star is Hayley. I posted a question about my order and had a response within 2 hours. Hayley went completely over and above with her explanations and recommendations; she truly exceeded my expectations!
It’s A* service all the way. If I could give 12 out of 10, I would. Now I just need to decide what to order next!?
27. januar 2026
Uopfordret anmeldelse
Besvarelse fra Elevenloves
Thank you so much for such a generous and thoughtful review.
I’m really pleased to hear how much you’re enjoying the Perfect Side Stripe Joggers and Shoulder Pad T Shirts, they’re designed to be those effortless pieces that work just as well dressed up as they do day to day.
Thank you as well for your very kind words about the service and for your very kind personal feedback. It genuinely means a great deal to know the advice and support were helpful, and I’m so glad the experience exceeded your expectations.
Thank you again for supporting Eleven Loves, and I hope you enjoy choosing what to add to your wardrobe next. I am always here to help!
Many thanks
Hayley
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