Terrible service
Terrible service, no response! Customer service is not good at all.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Terrible service, no response! Customer service is not good at all.
Untrustworthy, incompetent. I would not recommend. Maintenance and repair works taken on by this company, full inspection paid for but after £36,000 of work agreed. Lift handed back 12 weeks over program date, and then advised we need to have more work don’t to it to get it working correctly that they missed on the inspection. Best advice I could give to anyone is to find someone else if you want a working lift, I have.
As a disabled customer when my stairlift faulted I was stranded in the lower area of my house my toilet was upstairs so as you can imagine a prompt fix was required.
The guys at elev were polite and actually felt like they cared about my wellfare.
My stairlift was diagnosed parts ordered and repaired in 2 days.
Thank you Daniel and samuel you are my heroes.
Regards
Peter
Absolute shocking service from your company. First lift breaks a week ago in our building (Ashwell House) and never gets fixed. Second lift breaks 2 days later, gets fixed, and broken again 3 days later. I called last night at 7pm because lifts were broken and an elderly relative is staying and instead of actually sending anyone to fix it your rep basically says not my problem and you won’t do anything to fix it until management company call. The result my relative has to climb 20 flights of stairs and still today both lifts are out of order. Shocking behavior.
Really happy with our maintenance contract. Helpful, reliable and fast response to issues with our lifts. The few times, we've had to call them out they've had the replacement parts in their van.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.