Typical me, renewed my car insurance for the wrong date (leaving my car uninsured for 3 days). Called customer serviceS, and was sorted within minutes. The lady I spoke with had great customer skills... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I always remembered that the longer you are with a insurance company that the cheaper the rate gets. I'm paying OVER $400 for 2 cars. With the price rise of everything, it is just disappointing. We... Se mere
Virksomheden har svaret
I highly recommend Elephant Insurance. I had an auto accident in Roanoke VA in April 2026 and they took care of me so quickly. I will recommend them to anyone. They have the best rates and reimbur... Se mere
The whole process of switching over to Elephant Insurance was easy and the premium is literally half of my old insurance! It’s nice not to be gouged by an insurance company. Customer service is top no... Se mere
Virksomhedsoplysninger
- Bilforsikringsselskab
- Boligforsikringsselskab
- Forsikringsselskab
- Motorcykelforsikringsselskab
- Lejerforsikringsselskab
Om Elephant Insurance
Skrevet af virksomheden
We’re the friendly, trusted car insurance experts. We protect your herd.
Get a quote
We protect your Herd! Like all elephants, we go to the ends of the earth for our herd, guiding you through the unfamiliar and unforeseen. We charge through challenges with compassion and confidence only experts can. We’re good listeners and always remember what matters most—your protection.
We offer simple, affordable car insurance that’s easy to understand and use. The journey starts with an easy online quote with coverage information along the way, or by phone or chat with a licensed agent. Our tools help you find the best protection for your needs and budget, and we’re always here to help you if you need to file a claim.
Headquartered in Richmond, VA, we’ve been recognized as one of Forbes America's Best Insurance Companies, named USA TODAY’s 2026 America’s Best Customer Service in Financial Services and have achieved a lower-than-expected complaint rate (NAIC Private Passenger score). As a certified Great Place to Work®, we pride ourselves on a strong, inclusive culture.
Car insurance discounts Try our Coverage Wizard ContactKontaktoplysninger
P.O. Box 5005, 23058, Richmond, USA
- 877-218-7865
- customerservice@elephant.com
- elephant.com
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Easy quick amazing service and price
Elephant Failed!!!
You might save a little money on monthly premiums with Elephant, but when it comes time to file a claim, you’ll pay the price in stress, delays, unexpected fees, and finger-pointing. I have never experienced such a poorly handled claim.
On June 2, 2025, my 2022 vehicle was severely damaged in a hailstorm. Today is July 25, 2025—almost two months later—and my car is still not repaired, leaving me without transportation.
It took Elephant Insurance over three weeks just to produce a repair estimate, blaming delays on a third-party appraiser. During that time, my adjuster even tried to make me responsible for storage fees while we waited for their report.
When the estimate finally came back, it was shockingly low—less than $3,000 to fix all of the hail damage, including replacing an entire windshield. Despite admitting their own delays, Elephant refused to extend my rental coverage beyond the 30-day limit, even after I explained that I needed transportation to take my father to chemotherapy.
To make matters worse, Hertz—who provided the rental car—picked it up early and is now trying to charge me a repossession fee and a key fee. I am literally overwhelmed and exhausted by this entire experience.
And just when I thought things couldn’t get worse, on July 29, they finally approved my supplemental repair request from the shop—almost two months after the hailstorm. For both this month and last month, it feels like nothing actually moved forward until after my monthly premium payment cleared.
Elephant continues to push blame onto the repair shop instead of taking responsibility for their mishandled claims process.

Besvarelse fra Elephant Insurance
Renewed my policy last week and it was…
Renewed my policy last week and it was fast and friendly... Very professional and efficient,,, I had Allstate for 40 years before but their pricing went thru the roof and switched to this company in 2023 and its been great.
Keep up the good work and try to keep your rates affordable for us retired people!!!! Thanks
REMOVE MY EMAIL ADDRESS FROM YOUR…
REMOVE MY EMAIL ADDRESS FROM YOUR MAILING LISTS. IM RECIEVING 20 OR MORE FROM YOU DAILY.

Besvarelse fra Elephant Insurance
The company was easy to deal with
The company was easy to deal with, and the online features worked well.

Besvarelse fra Elephant Insurance
Execellent
Excellent service and wasn’t on hold…
Excellent service and wasn’t on hold long. The associate was very helpful.
It was great
It was great, I’m so happy I found an insurance company that doesn’t overcharge
Great price and easy to switch from my…
Great price and easy to switch from my current insurance provider
I was able to see my quote without…
I was able to see my quote without having to talk to a live person, who may or may not try to sell me on something I feel is bogus. This was a straight up online quote.
Customer service
Agent was very helpful and provided great assistance…
Agent was very helpful and provided product knowledge to help me maximize my policy.
It;s the easiet Company to get…
It;s the easiet Company to get Insurance with and their rates are Great Too, I am Glad to be with The Elephant.
Great customer service!
I recently called Elephant Insurance to…
I recently called Elephant Insurance to add my 1978 Corvette to my policy, and I couldn’t be happier with the experience. The customer service representative I spoke with was excellent—friendly, professional, and very clear in explaining everything. What really impressed me was how efficient and straightforward the whole process was.
Not only did they make it easy to add my second car, but I was pleasantly surprised to see that my new premium actually went down thanks to a multi-car discount. It’s rare these days to call a company and walk away feeling like you got more value than you expected, but that’s exactly what happened.
I really appreciate the great service and savings, and I highly recommend Elephant Insurance to anyone looking for affordable coverage and outstanding customer support.
Quad Vermietung
Wir haben bei Francesco einen Quad gemietet für 1 Tag und es lief alles gut. Wir hatten Probleme mit der Karte beim bezahlen, aber wir konnten Geld abheben gehen und das in Cash zahlen. Francesco ein sehr guter Typ, sehr freundlich und sympathisch. Kann ich nur empfehlen bei diesem Unternehmen etwas zu mieten.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.