Typical me, renewed my car insurance for the wrong date (leaving my car uninsured for 3 days). Called customer serviceS, and was sorted within minutes. The lady I spoke with had great customer skills... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I always remembered that the longer you are with a insurance company that the cheaper the rate gets. I'm paying OVER $400 for 2 cars. With the price rise of everything, it is just disappointing. We... Se mere
Virksomheden har svaret
I highly recommend Elephant Insurance. I had an auto accident in Roanoke VA in April 2026 and they took care of me so quickly. I will recommend them to anyone. They have the best rates and reimbur... Se mere
The whole process of switching over to Elephant Insurance was easy and the premium is literally half of my old insurance! It’s nice not to be gouged by an insurance company. Customer service is top no... Se mere
Virksomhedsoplysninger
- Bilforsikringsselskab
- Boligforsikringsselskab
- Forsikringsselskab
- Motorcykelforsikringsselskab
- Lejerforsikringsselskab
Om Elephant Insurance
Skrevet af virksomheden
We’re the friendly, trusted car insurance experts. We protect your herd.
Get a quote
We protect your Herd! Like all elephants, we go to the ends of the earth for our herd, guiding you through the unfamiliar and unforeseen. We charge through challenges with compassion and confidence only experts can. We’re good listeners and always remember what matters most—your protection.
We offer simple, affordable car insurance that’s easy to understand and use. The journey starts with an easy online quote with coverage information along the way, or by phone or chat with a licensed agent. Our tools help you find the best protection for your needs and budget, and we’re always here to help you if you need to file a claim.
Headquartered in Richmond, VA, we’ve been recognized as one of Forbes America's Best Insurance Companies, named USA TODAY’s 2026 America’s Best Customer Service in Financial Services and have achieved a lower-than-expected complaint rate (NAIC Private Passenger score). As a certified Great Place to Work®, we pride ourselves on a strong, inclusive culture.
Car insurance discounts Try our Coverage Wizard ContactKontaktoplysninger
P.O. Box 5005, 23058, Richmond, USA
- 877-218-7865
- customerservice@elephant.com
- elephant.com
4,4
Fremragende
1 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very pleased as a first time member
Very simple to get started! As a first time member it was a great experience!
18. oktober 2025
The service was good but the rate was…
The service was good but the rate was too expensive for me with a good driving record and no accidents and 71 years old
16. oktober 2025
Besvarelse fra Elephant Insurance
Thank you for sharing your feedback, Phillip. We’re glad you enjoyed our service and understand your concerns about pricing. Our team is always working to offer competitive options. And, if you ever shop around again, just remember we’ll be the Elephant in the room, ready to help whenever you need us! - Roy
Very easy to navigate and the rates I…
Very easy to navigate and the rates I thought was even better!
21. oktober 2025
Great Coverage!
I been looking for a great price on insurance for quite some time, and I Finally got it, this definitely is a game changer and the coverage that it comes with its just amazing!!!
20. oktober 2025
It was easy to obtain a policy
It was easy to obtain a policy, set my payment date and very affordable.
14. oktober 2025
I HAD AN EMERGENCY AND MY SON CALLED…
I HAD AN EMERGENCY AND MY SON CALLED ELEPHANT FOR ME, they IMMEDIATLY INSURED my VEHICLE, GAVE ME WONDERFUL RATES, AND I WAS ON MY WAY!!!
21. oktober 2025
HAPPY HAPPY HAPPY CUSTOMER
The agent was extremely prompt, concise, pleasant and from the start I knew my issue would be resolved. The best customer experience I’ve ever had by far.
17. oktober 2025
Besvarelse fra Elephant Insurance
Thank you so much for sharing your experience! We're thrilled our agent provided prompt, clear, and pleasant service—personalized support and customer satisfaction are what set Elephant Insurance apart. If you ever need assistance, please reach out; we're always here for you and your herd! - Roy
Thank You!
I have been a loyal customer and appreciate the opportunity to continue business with Elephant Insurance.
18. oktober 2025
I was able to purchase auto insurance…completely on line
I was able to purchase auto insurance completely on line and that is a big deal to me because I'm not too tech savvy. It was easy to maneuver through the app.
17. oktober 2025
Besvarelse fra Elephant Insurance
We are absolutely thrilled to hear you found purchasing auto insurance online easy despite not being tech savvy. Thank you for choosing us! - Roy
They were great.cheaper then others.
10. oktober 2025
To know what type insurance you want to buy
It was fast, easy to apply and they will answer any questions you have.
9. oktober 2025
When my current carrier was wanting to…
When my current carrier was wanting to renew me at almost 600 a month for just me and 1 car for nothing, I started shopping and found Elephant! They were able to cut my insurance bill by more than half!
9. oktober 2025
great experience overall
great experience overall! she helped me with my problem and was very nice just great customer service!!
15. oktober 2025
Besvarelse fra Elephant Insurance
We are delighted to hear about your great experience! Thank you for recognizing our excellent customer service. - Roy
Besvarelse fra Elephant Insurance
Thank you for sharing your feedback! We're thrilled you had a great experience with our insurance. - Roy
Besvarelse fra Elephant Insurance
We genuinely admire your feedback about our easy and affordable service. Thank you for choosing Elephant Insurance! - Roy
It was so easy and big savings too I…
It was so easy and big savings too I will stick with this for sure thank you
9. oktober 2025
Cheapest policy i found after shopping…
Cheapest policy i found after shopping for over 2 weeks! Stayed true to to their quote! And have had great customer service!!! Thank you elephant!
13. oktober 2025
Besvarelse fra Elephant Insurance
We are glad to hear you found great value and service! Thank you for trusting Elephant with your insurance needs. - Roy
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.