The Electric Tobacconist UK Anmeldelser 

1.343
•
TrustScore 4 ud af 5

4,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

From the moment you place an order, this company is absolutely superb. You get an email confirmation straight away, then a tracking reference before you’ve even had time to make a brew. They us... Se mere

Bedømt til 3 ud af 5 stjerner

I have used this company for quite some time and the service has always been superb. However, I have noticed with increasing concern that the Royal Mail 48 tracking service is taking longer and longer... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Absolutely amazing company!!! I’ve used many times mega fast delivery and great prices ! Definitely use this company for vape goods. I’ve just ordered another oxva xlim pro 2 colour Champions special... Se mere

Bedømt til 5 ud af 5 stjerner

Been using this company for over a year now. I have never had anything but a perfect experience. Have ordered devices and heated tobacco, always delivered extremely fast and free! I have been very gra... Se mere

Virksomhedsoplysninger

  1. E-cigaretbutik

Oplysningerne kommer fra forskellige eksterne kilder

Vape shop The Electric Tobacconist® is the UK's number one e-cigarette store, stocking over 100 brands. Our online vape shop stocks vape kits, vape tanks, vape pens, box mods and e-liquid.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,1

Alle anmeldelser

(1.343)

37 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great multi buy offers and quick delivery, I highly recommend!

I have been ordering the Riot Connex pods from ET for a number of months now. Every order has arrived quickly and in suitable packaging, which is fantastic given that the delivery is free when you spend over £19.99. I bulk buy the pods as ET always have great multi buy offers on which makes an expensive habit much more affordable.

I have had nothing but positive experiences with ET and I highly recommend them to anybody who vapes!

19. juni 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Positive review

Since using ETUK I’ve always had a positive experience, I am never able to find the vape juice I like in regular shops but without fail, I will always get it on here.
They once sent me a freebie vape juice, which in turn has turned out to be one of my new favourites!
It’s one of the best online shops for vape juices, and the delivery is so quick and reliable. I’ve never had a time where I’m waiting for my parcel and it does what it says on the website “free delivery if you order before 4pm”.
I’ve recommended ETUK to a few of my friends -they also have always had a positive experience.

I’m not one to usually write reviews, however ETUK definitely deserves one!!

6. juni 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I have always rated this company highly…

I have always rated this company highly but it’s 10 days since my order, no email of when I will get delivery and no way of contacting the company. Dreadful!

21. maj 2024
Uopfordret anmeldelse
The Electric Tobacconist UK-logo

Besvarelse fra The Electric Tobacconist UK

Hi Nikki, thanks for taking the time to leave us a review. We're sorry to hear you didn't appear to receive your order. You can contact us via the Help Desk on your account page or by following this link - bit.ly/ETSUPPORT. Please get in touch and one of our team will help resolve this. Best Regards - ET Team

Bedømt til 5 ud af 5 stjerner

Absolutely perfect service

Once in a while you come across a company that knows how to deliver the perfect service. ETUK are certainly included in that category. Reasonable prices (and deals) and the fastest and most consistent delivery I've ever experienced. Can't fault them in the slightest.

23. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Giving The Electric Tobacconist 5 stars 100%

This company deserves awards for firstly customer service, I had a reply within 12 hours, after a little proving it was delivered it the wrong address. Not only did they dispatch my order again BUT let me change some flavours around due to me mistakingly adding the wrong ones. I give this company a 10/10 10 star 1st class rating. VERY VERY impressed.

23. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic service

I find the service from this company excellent. Orders are free, dispatched quickly and received very rapidly. Any issues which I have had with products were sorted immediately. I would highly recommend using this company

11. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Differing prices for same items without explanation

So I placed my order with a newsletter promo code and all seemed well. I live off-shore so VAT isn't applicable but it makes it difficult to work out what actually should be paid. Anyway, I've tried to place the same order and I get a different price. I press re-order and a different price again! I asked about this anomaly and was fobbed off. The code didn't even seem to take 10% off. Very confusing.

I upgraded my review after further pressing them on the issue. I eventually got a satisfactory response and a credit for the inconvenience.

8. maj 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Issues with delivery but resolved.

I have used this company for years the service was usually very good. However my last order did not arrive when I contacted the company they sent a picture of its supposed delivery which was clearly not the reception of my building. They have since resolved the issue and hopefully will receive the replacement order shortly.

5. maj 2024
Uopfordret anmeldelse
The Electric Tobacconist UK-logo

Besvarelse fra The Electric Tobacconist UK

Hi Chris, thanks for providing your feedback. Our Customer Service Team has already resolved the issue you encountered via email, and a replacement order has been dispatched. Regrettably, it appears that Royal Mail mistakenly delivered your order to the wrong address. We sincerely apologise for any inconvenience this may have caused. Please rest assured that your replacement order is on its way to you and we appreciate your patience in this matter. Best Regards - ET Team

Bedømt til 3 ud af 5 stjerner

Fair company but wouldn’t buy from them again

Ok, so prompt delivery however the liquid I bought had a strange taste to it. I emailed the company and they responded quickly. However I bought this liquid as a treat for myself for this weekend, it’s a premium liquid zues Zy4 , so quite disappointed that it tasted strange. To be fair they offered me a refund but I just can’t be bothered with the faff of sending back etc. All in all not a bad company to deal with and were willing to refund but wouldn’t buy from them again as don’t want to be disappointed again with the liquid not being up to scratch

3. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

5 ☆ Company

What a amazing service I encounted from this company. The products I required where all in stock an cheaper than other on line stores. All items were received the next day. Well packaged. One piece of equipment was faulty, I contacted them, sent it back an they sent a new one straight away. Wow just wow! The customer service team were amazing an kept me informed at every stage via email, with quick prompt replies. Really impressed. You got a new regular shopper. Thank you

18. april 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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