EGR Auto Anmeldelser 

300
TrustScore 3.5 ud af 5

3,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

The item was purchased thinking it would fit my canopy which has Gen iii on it. It didn’t fit and was returned for credit but have heard nothing about the credit other than I would lose approximately... Se mere

Bedømt til 5 ud af 5 stjerner

Delivery - Very Prompt - about 3 weeks after ordering. Very well packed for shipping. Top quality product well made with an excellent finish. Fitting instructions....good. Downside... Interior li... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I met Chris about 18 months ago and he has given me continuous updates over the months for canopy support brackets for my Hilux. Always answered any questions I’ve had and been in constant contact. Th... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

Have had a canopy of theirs for 5 years now, feel like they make a solid and stylish canopy, but its let down by using cheap crappy fasteners and struts, also the powder coating on the roof rails all... Se mere

Virksomhedsoplysninger

  1. Butik med biltilbehør

Skrevet af virksomheden

EGR Auto world-leading manufacturer of the highest quality automotive accessories that has supplied some of the world's largest OEMs for nearly 50 years.


Kontaktoplysninger

3,4

Middel

TrustScore 3.5 ud af 5

300 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 5 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,4

Alle anmeldelser

(300)

43 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

The canopy still after having replaced…

The canopy still after having replaced the button 3 times now on the rear window to open it still is a problem, it will not inlock, contacting warranty as suggested was a waste of time. EGR need to update the mechanism so that it will work under all conditions
I will never recommend this product.
To add as per your request, I sent a letter with details which EGR auto would have got Feb this year, I never got a reply.

10. december 2023
Uopfordret anmeldelse
EGR Auto-logo

Besvarelse fra EGR Auto

Hi Peter, as with your previous review - we cannot find a record of shipments regarding this problem - could you please confirm who you ahve been discussing with, where the canopy was purchased and who has been providing the repairs. Please reply here or contact customer service on 1300 320 338 or hello@egrauto.com

Bedømt til 1 ud af 5 stjerner

Exploding back window caught on camera

Like someone a few comments below, my rear window on my canopy exploded on its own. It’s all caught on my security camera which shows nothing around that may have caused this. Was told even though it’s only been installed for just over 12 months it would not be covered by warranty as it might have had a stone chip and if not then it’s just bad luck and must of been from the heat (day in the low 30’s) If it wasn’t caught on camera I wouldn’t believe it myself. So now I’m supposed to pay $880 + for a new back window and just hope I have better luck that it doesn’t explode again. The only positive thing is it didn’t happen 10mins later when my 2 young children walked past through all the glass and cop it in the face. If you live any where even remotely warm avoid this product.

7. december 2023
Uopfordret anmeldelse
EGR Auto-logo

Besvarelse fra EGR Auto

Hi Nate, sorry to hear of your frustration as mentioned through our warranty process and through other mediums. Unfortunately, if a rear door or lift window glass is compromised, a failure will result in the glass shattering by itself (due to the pressure from the gas struts) rather than cracks (like with a windscreen) and this may not happen for some time after damage has occurred so not clear and obvious the true cause. The safety glass that is used in all our windows is of the highest automotive grade quality. Our replacements are available and ready to ship.

Bedømt til 5 ud af 5 stjerner

Service

Ease of information and customer servuce

14. november 2023
EGR Auto-logo

Besvarelse fra EGR Auto

Thanks Ray! We're glad you enjoyed your experience with us

Bedømt til 3 ud af 5 stjerner

Lost For Words

Lost for words, unfortunately I found the rear window had exploded inside a locked garage. The outside temperatures 32 degrees with inside temperatures potentially 38. Is this a common issue with EGR canopies due to high temperatures on curved glass and if so wouldn’t it be a design fault.

12. december 2023
Uopfordret anmeldelse
EGR Auto-logo

Besvarelse fra EGR Auto

Hi OLD EMAIL - if you could provide some further context for this we will be able to help. Where and when did you purchase the canopy? Have you spoken to anyone from EGR to discuss the issue? If you haven't please contact hello@egrauto.com or 1300 320 338. Look forward to hearing from you.

Bedømt til 1 ud af 5 stjerner

EGR load shield very poor and leaky

Ordered the EGR load shield had it fitted but it really is not worth the money. Had my Ute parked up one evening when it was raining and in the morning the tub was full of water. Spoke to the dealer and the only solution was putting a bit of foam tape on the tub corners. I really regret purchasing this. The only thing it is shielding is people’s eyes from what’s inside.

10. november 2023
Uopfordret anmeldelse
EGR Auto-logo

Besvarelse fra EGR Auto

Hi John - sorry to hear your issues - you will need to go back through your point of purchase to understand your issues. As I am sure you're aware your tub has a number of gaps in it so nothing is ever "water tight". If the team can help further please let us know.

Bedømt til 5 ud af 5 stjerner

Helpful from the start

Helpful from the start. Part was ordered and despatched promptly. Considering I’m in Darwin the delivery time was excellent. Great staff great service.

10. november 2023
EGR Auto-logo

Besvarelse fra EGR Auto

Thanks for the great review Grahame!

Bedømt til 5 ud af 5 stjerner

J Brackets for New Ranger

I needed some J brackets for new Ranger - Ford dealer had no stock & no ETA, did a Google Search and found EGR, They had stock, good price and delivery took less than a week!

8. november 2023
EGR Auto-logo

Besvarelse fra EGR Auto

Glad we could help you with your J-Brackets Geoff! Thank you for the review.

Bedømt til 1 ud af 5 stjerner

When they installed it

When they installed it. It was poorly done tub liner was not cut straight and foam rubber down bottom was in wrong spot would not recommend going there again

8. november 2023
EGR Auto-logo

Besvarelse fra EGR Auto

Hi Jason, how is your dust defense kit working? The product requires metal to metal contact to ensure it is effective. I am sorry you are not happy with the installation from one of our partners - have you discussed this with them?

Bedømt til 5 ud af 5 stjerner

everything went smooth

everything went smooth. I liked the electronic notification process.

Great product too.

6. november 2023
EGR Auto-logo

Besvarelse fra EGR Auto

Thank you for your review - hope you enjoy your EGR products

Bedømt til 5 ud af 5 stjerner

Ordered on line

Ordered on line
Received within the timeline explained
Helpful & easy transaction
Would definetly deal with again

3. november 2023
EGR Auto-logo

Besvarelse fra EGR Auto

Thanks Michael for your review - hop you enjoy your product.

Bedømt til 5 ud af 5 stjerner

good product

good product, took a little to work through the instructions but got there in the end. looks great

20. oktober 2023
EGR Auto-logo

Besvarelse fra EGR Auto

Thanks Matthew - appreciate the feedback. Hope you enjoy your EGR product.

Bedømt til 1 ud af 5 stjerner

Shame to write this review as the…

Shame to write this review as the product looks very well made however I had fitted as they say it's water tight 99%, more like 50% water pours in, it's cheap maybe for a reason, maybe look at the mountaintop ones as recommended by Ford

2. november 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

2023 Ford Maverick hood protector

Very nice kit took me less than a half an hour to put it on the truck I like this kit better because it uses screws to bolt it on the hood and some of the high end other kits only use double-sided tape that could fail and fall off your truck. Thank you EGR for making a very easy product to install

16. november 2023
Uopfordret anmeldelse
EGR Auto-logo

Besvarelse fra EGR Auto

Hi William, thank you for the feedback and hope you enjoy your EGR products.

Bedømt til 5 ud af 5 stjerner

2024 Ford Everest Platinum Fender Flares

Had painted EGR Fender Flares fitted yesterday by a true master craftsman Josh @ EGR Brisbane. My 4x4 is brand new and it has been covered in $10k of PPF wrap so the degree of difficulty was higher than a normal fender install job. Josh put in an amazing effort and his attention to detail and willingness to go above and beyond to get the best result while keeping me informed and updated as he progressed was reassuring. I 100% recommend EGR to install your products.

13. november 2023
EGR Auto-logo

Besvarelse fra EGR Auto

Thank you for the great feedback - we have passed this onto Josh who takes a lot of pride in his work. Hope you enjoy your EGR Flares

Bedømt til 5 ud af 5 stjerner

Great Bit Of Kit

Was reasonably easy to fit, even for someone with limited DIY skills such as myself. Have driven on some dusty road so and so far it seems to work okay; however, the real test will come when I head off on my trips next year in the mid-west and Goldfields Regions of WA.

14. november 2023
EGR Auto-logo

Besvarelse fra EGR Auto

Hi Karl, thanks for the review and glad to hear you are enjoying our Dust Defender. Would love to see some pics and videos of when you do head off on your trip to the mid-west and goldfields so make sure to share them to our socials. Enjoy your EGR product.

Bedømt til 5 ud af 5 stjerner

Amarok Canopy

Delivery - Very Prompt - about 3 weeks after ordering.
Very well packed for shipping.
Top quality product well made with an excellent finish.
Fitting instructions....good.
Downside... Interior light is poor.... too small.
Switch is not easily accessible, Light is not solidly mounted to the Canopy and moves when the on button is pressed....

5. september 2023
EGR Auto-logo

Besvarelse fra EGR Auto

Thanks for the review John - will take on your feedback re the light and pass on to the team to see what we can do it better. Hope you enjoy your canopy!

Bedømt til 1 ud af 5 stjerner

EGR exploding Windows on canopy.

I bought my EGR canopy second hand. Had no issues all working order... when it was hot one of the rear side glass windows imploded/exploded out of warranty of course, I got fixed thankfully through insurance but was incredibly hard to source the replacement... just last week the opposite side imploded/exploded, ive learnt via the first window debacle that when they're manufactured with imperfections the Windows can explode in the heat... what are the chances of 2 Windows doing it? Obviously shoddy workmanship, I am disappointed with this brand product and will never buy anything EGR again.

6. november 2023
Uopfordret anmeldelse
EGR Auto-logo

Besvarelse fra EGR Auto

Hi Steph, thanks for the feedback and sorry you've had some issues with your glass. Would you please be able to provide what vehicle the canopy is for as well as the item number. As you will be aware canopy windows are made from safety glass and some times the smallest knock can sit dormant for months until eventually the window cracks, unbeknown to the owner. At EGR we make genuine canopies for most of the motor companies in Australia for decades and our superior workmanship and quality is why they trust us to do so. There is no record of you contacting EGR in our system, if you have please lets us know who you spoke to or alternatively please feel free to discuss to contact us at hello@egrauto.com or 1300 320 338. Thank you Steph.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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