Ecover Anmeldelser 1.061

Goods were fine but DHL were shocking - every delivery time they gave was extremely inaccurate - no sense that they might inconvenience anyone else, and no apologies whatsoever

Delivered in a timely manner and with care.

Very happy with product, ordering easy and straightforward, delivery prompt from ordering. Nice to be able to order goods with little or no chemical content

Love the products. So far I've tried the hand soap, the multi purpose cleaner, the floor cleaner, the toilet cleaner and the laundry capsules - everything works really well, and smells so nice, especially the laundry product. I originally bought these for our house in France, that has a septic tank - everything is fosse friendly - but I'm so pleased with them, that I plan to use at home in the UK too.

I normally recieve a good service from Ecover when I order things online however my recent order contained one item which I did not order.
The three items I ordered are listed on the packing slip as having been sent.
Unfortunately one of the items listed - the non bio laundry liquid refill 5L was not in the order...instead I had been sent the Everyday detergent laundry 5L which it states contains active bio based ingredients.
From what I understand of Ecovers returns policy I am responsible for sending the item-which weighs a ton - back, initially at my expense when I didn't make a mistake in ordering the non bio item.
This seems to be a poor returns policy when such heavy items are involved.

All arrived on time. Nicely packed up. It was a great price because I took advantage of 25% off offer to stock up. I just love Ecover products. We have a septic tank and they keep our tank very happy as well as us!

Easy to order, very quick delivery. I have been using these products from a few years now and love them.

Great product at a good price

Products are excellent. I was concerned that they would not be as cleansing as other products. Definitely not the case!

Courier delivered a couple of days after expected date. Not a problem if ordering isn’t left to the last minute

Good quality at a reasonable price, swiftly delivered.

Experience marred by delivery company DHL who reported they were unable to gain access to property on 4/9/25 (untrue!). Ring video shows no attempt to deliver. Customer in all day, porch open, plenty of helpful neighbours. DHL then required customer to actively request another delivery. Delivery failed again in delivery slot on 5/9/25, necessitating customer contacting Ecover, who chased DHL and delivery then made into porch. Too much hassle, too much having to stay in and wait for delivery.

Excellent all round. The products are great, the packaging less and less, and delivery is prompt and reliable.

Buying in bulk direct from Ecover is a big money saver.
WRONG!!
It's cheaper in Waitrose. What the hell!
I'll buy Ecover in supermarkets in the future, but wait! Supermarkets don't stock the entire range! Looks like I am back to buying competitor products - sorry Fairy, I'm coming home.
The slow Ecover delivery and out of stock items was just about tolerable, but getting stiffed on the price is a bridge too far.

Convenient and cost effective. It's great to be able to order from the whole range in one go at competitive prices and have it delivered rather than shop around here and there from different supermarkets.

Excellent product

Love the products and although communication ref my order was poor I was glad when they arrived and I am enjoying using them all

Usual good delivery of good products at a fair price.