After trial (and lots of error) we discovered Ecoblaze Charcoal Briquettes for our Green Egg. Simply the best clean and odourless briquettes that allow you to cook expensive ingredients without fear o... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good overall experience, nice website, great product range and very competitive pricing inc free next day delivery. The only negative was the “delivery” aspect, I ordered at 2:20pm on 22nd and... Se mere
Virksomheden har svaret
Content was good as previously, contained in hessian bags further enclosed in cardoard boxes which strained to constrain the bags! It was easier to move the bags, which, although heavier, were better... Se mere
Virksomheden har svaret
This was my 2nd order of these firelighters. I discovered that the first order front September 2025 , whilst they work well, were used up sooner than expected and calculated the box had contain a max... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om ecoblaze
Skrevet af virksomheden
Ecoblaze stands as a champion for natural, sustainable, quality products. We have worked with the same suppliers for many years. This ensures consistent quality and as we grow, our partners grow with us.
We are part of White Horse Energy, the largest online retailer of wood based home fuels in the UK. We have achieved this through a commitment to product quality, backed up by a dedicated and passionate team. If you aren't yet an Ecoblaze customer, you might want to check out what our customers say about us
We are part of White Horse Energy, the largest online retailer of wood based home fuels in the UK. We have achieved this through a commitment to product quality, backed up by a dedicated and passionate team. If you aren't yet an Ecoblaze customer, you might want to check out what our customers say about us
Kontaktoplysninger
White Horse Energy, 1st Floor, Globe House, Love Lane, GL7 1YG, Cirencester, Storbritannien
- 01285402000
- sales@ecoblaze.co.uk
- ecoblaze.co.uk
4,4
Fremragende
548 anmeldelser
Har besvaret 77 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra ecoblaze
Thank you for the great review! We're glad you enjoyed our service and hope to see you back again soon.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Great product …
Great service from Eco blaze who dispatched the same day.
Pity the courier took 8 days to deliver!
10. april 2026
Besvarelse fra ecoblaze
We’re glad you enjoyed our service, but we sincerely apologize for the 8-day wait. While we aim for lightning-fast dispatch, it’s clear the delivery fell short this time. We are currently looking into our courier performance to prevent these kinds of delays. Thank you for being so understanding
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Still waiting for delivery as courier…
Still waiting for delivery as courier tells me it was incorrectly addressed
16. april 2026
Very prompt.
16. april 2026
Besvarelse fra ecoblaze
Thank you for the feedback. Providing a timely and efficient service is a top priority for us, and we appreciate you noticing. We hope to see you again soon!
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Good product delivered quickly
16. april 2026
Besvarelse fra ecoblaze
That is exactly what we like to hear! We’re thrilled you’re happy with the product and that it arrived on your doorstep so quickly. Thanks for the support!
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Firelighters are a great product that…
Firelighters are a great product that work quickly and effortlessly at a low cost.
12. april 2026
Uopfordret anmeldelse
Besvarelse fra ecoblaze
Thank you for the great feedback! There’s nothing better than a fire that starts quickly and without the hassle. We’re happy we could provide a great product at a price that works for you. Enjoy the warmth!
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Besvarelse fra ecoblaze
Thank you for the review! We aim for the fastest turnaround possible, and we’re thrilled you received your order the very next day. We appreciate your recommendation and look forward to serving you again.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
NH
Great prices
Great prices and delivered within 2 days. Cannot comment on the product yet as not used them. But if all ok will definitely use them again.
12. april 2026
Besvarelse fra ecoblaze
Dear Jill,
Thank you for your feedback. We’re pleased to hear that you were happy with our prices and that your order was delivered within just two days.
We appreciate you taking the time to share your experience, even before having a chance to use the product, and we hope it meets your expectations when you do.
If everything is as expected, we’d be delighted to welcome you back again in the future. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
KM
Besvarelse fra ecoblaze
Dear Gary,
Thank you for your feedback. We’re pleased to hear that you found the ordering process very easy and that your delivery was quick.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
KM
Buyer beware. Quantity supplied might not be as stated
This was my 2nd order of these firelighters. I discovered that the first order front September 2025 , whilst they work well, were used up sooner than expected and calculated the box had contain a maximum of 172 pieces, not the 200 they advertise. I therefore ordered again, and counted them on receipt: there were only 172. I have complained by email to both ecoblaze and Whitehouse, neither of whom have bothered to reply. I also asked to refunded for the items I did not get.So, the firelighters do work but I consider ecoblaze have sold me short on 2 occasions. If I order 200, I think it is reasonable to expect 200. Accuracy of item described- questionable. Customer service- non existent.
9. april 2026
Besvarelse fra ecoblaze
Dear Lynn,
Thank you for your feedback. We’re sorry to hear about your experience and the concerns you’ve raised regarding the quantity of firelighters received in both orders, as well as the lack of response to your emails. We understand how frustrating this must be, especially when expectations based on the product description have not been met.
We also regret that you have not received a reply to your previous communications, and we appreciate you taking the time to bring this to our attention. Your comments regarding product accuracy and customer service have been noted and will be escalated for review with the relevant teams.
Kind regards,
KM
Great product and turned up really fast.
11. april 2026
Besvarelse fra ecoblaze
Dear Adele,
Thank you for your feedback. We’re delighted to hear that you’re happy with the product and that it arrived so quickly.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
KM
Spot on!
Fab company, fast & efficient ordering/delivery. Fantastic quality logs & the fire lights are very good & excellent value.
10. april 2026
Besvarelse fra ecoblaze
Dear Nicee,
Thank you for your fantastic feedback. We’re delighted to hear that you found the ordering and delivery process fast and efficient, and that you’re happy with the quality of the logs.
It’s also great to know that the firelighters performed well and offered excellent value. We really appreciate you taking the time to share your experience.
If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
KM
Incredibly fast to ship and deliver
Incredibly fast to ship and deliver - very happy for a first time shopper - plan to come back
7. april 2026
Besvarelse fra ecoblaze
Dear Richard,
Thank you for your feedback. We’re delighted to hear that your first experience with us was such a positive one, with incredibly fast shipping and delivery.
It’s great to know you’re happy with your purchase and that you plan to return — we really appreciate your support.
If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
KM
Incredibly pleased with this purchase
Incredibly pleased with this purchase. I didn’t expect to be able to light a large log burner with just 1 eco firefighter, but have now done so on each of the 3 occasions I have tried. So a great saving on rolled up newspaper, which was my previous go to option for fire lighting.
7. april 2026
Besvarelse fra ecoblaze
Dear Bill,
Thank you for your fantastic feedback. We’re delighted to hear how pleased you are with your purchase and that the eco firelighter has been so effective, even for lighting a large log burner with just one piece.
It’s great to know that it’s helped simplify your fire-lighting process and provided a convenient alternative to using newspaper. We really appreciate you taking the time to share your experience.
If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
KM
Besvarelse fra ecoblaze
Dear James,
Thank you for your feedback. We’re delighted to hear that you’re happy with the product and that it makes lighting fires quick and easy.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
KM
Very speedy delivery
Very speedy delivery; competitively priced and looks like good quality wood
9. april 2026
Besvarelse fra ecoblaze
Dear Beverly,
Thank you for your feedback. We’re delighted to hear that you were happy with the speedy delivery and found our pricing competitive.
It’s also great to know that the wood looks to be of good quality. We really appreciate you taking the time to share your experience.
If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
KM
Besvarelse fra ecoblaze
Dear Colin,
Thank you for your feedback. We’re pleased to hear that you were happy with the fast, next-day delivery and that your order arrived promptly.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
KM
Great service
Recieved my order free of charge less than 48hrs later. Ordered a 15kg bag of wood pellets that were less than half the price I had seen them elsewhere. What's not to like.
8. april 2026
Besvarelse fra ecoblaze
Dear Simon,
Thank you for your feedback. We’re delighted to hear that your order arrived quickly and free of charge, and that you found the wood pellets to be excellent value compared to other options available.
It’s great to know you were happy with both the price and the overall service. We really appreciate you taking the time to share your experience.
If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
KM
Amazing value and and a great product
Amazing value and and a great product, all wrapper up with a further £1 discount
8. april 2026
Besvarelse fra ecoblaze
Dear Michael,
Thank you for your feedback. We’re delighted to hear that you found the product to be amazing value and of great quality, and that the additional discount made it even better.
We really appreciate you taking the time to share your experience. If you’d also be happy to leave us a Google review, you can do so here: https://g.page/r/CUNM9QJ07AXkEBM/review
Kind regards,
KM
Besvarelse fra ecoblaze
Dear Colin,
Thank you for your feedback. We’re pleased to hear that you’re happy with the product and that it has been working well for you. It’s great to know you also found it competitively priced compared to other retailers.
We really appreciate you taking the time to share your experience and look forward to serving you again in the future.
Kind regards,
KM
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.