Ordered a car seat - it was shipped within 24 hours and arrived with me the next working day. Customer Service even sent an email to advise regarding packaging due to units being sent by the manufactu... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The girls in the Ballymena shop are exceptional. They are super helpful and knowledgeable about all products and there is never any pressure to buy. I keep coming back because of the great customer se... Se mere
Ordered to ROI and couldn’t believe how fast the delivery was. Received car seat and base within 2 days with DPD, where other retailers said there was a 5 week wait for the same items at a higher pric... Se mere
Simply excellent! Literally don't know how to explain how brilliant this store and online customer experience is. Searched everywhere for Baby YOYO online. Most were 1 plus months delivery to NI plus... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are a specialist baby goods retailer, dealing in premium baby products, with the goal of providing high quality products alongside a high standard of service.
Kontaktoplysninger
65 broughshane street, BT43 6ED, Ballymena, Storbritannien
- 02825760769
- info@eclipsenurserystore.co.uk
- eclipsenurserystore.co.uk
Quick responses to questions
Quick responses to questions, very good communication. Express shipping. I'm very satisfied.!
I bought a stroller on the weekend
I bought a stroller on the weekend , it was already shipped on Monday, and my son was already walking on it on Wednesday. We are very satisfied
Fabulous service
The girls in the Ballymena shop are exceptional. They are super helpful and knowledgeable about all products and there is never any pressure to buy. I keep coming back because of the great customer service and do recommend the store to anyone.
Fast delivery of car seat to ROI
Ordered to ROI and couldn’t believe how fast the delivery was. Received car seat and base within 2 days with DPD, where other retailers said there was a 5 week wait for the same items at a higher price. Would highly recommend
Great service!
Ordered a car seat - it was shipped within 24 hours and arrived with me the next working day. Customer Service even sent an email to advise regarding packaging due to units being sent by the manufacturer in boxes of 2, rather than single units. Really happy with the service and would definitely order from Eclipse again.
Incredibly fast shipping
Incredibly fast shipping, ordered and arrived the next day!!! Despite saying 3-5 business days! Perfect condition. Top notch service
Great staff and stock
I bought my pram and a few bits and pieces in the ballymena store. The experience was amazing. They ladies in the store were very knowledgeable and really put me at ease and there was a great range. Would definitely recommend .
Quick delivery of my item
Quick delivery of my item, and packaged well. Couldn’t ask for more.
Smooth ordering and quick delivery
Ordered a travel pram online, very smooth ordering process and very quick delivery - wouldn't hesitate to order from here again
Fabulous experience
Lynsey was so extremely helpful at all our visits. We got our full travel system and sleeping bits and pieces for our baby, to a high chair that will do them from birth to old age! I would definitely recommend them to get whatever you need for your baby or toddler.
Overall great experience
Overall great experience. First time I ordered it arrived the following day, second time around it had not arrived after a few days but once I got in touch it was delt with asap. Both times goods arrived in perfect condition
Amazing customer service
Amazing customer service, kept me informed on my order. Fast and speedy delivery of items and all reasonably priced would totally order again thank you
5 Star Customer Service
The best customer service I have come across in retail. I purchased all of my baby essentials from Eclipse Nursery Store for both of my babies, from newborn bundles, nursery furniture, travel systems, car seats, Out n About double pram, Tripp Trapps and the list goes on. The girls are so lovely and very knowledgeable about all of their products. I also love that you can place an order and pay off in instalments until you are ready to collect. My most recent order was delivered to me the same day when my newborn arrived as I couldn’t get to the store for a few days! The added bonus of shopping local was being able to see all of the items on the shop floor and try them out. Another major bonus was they installed my new car seat. Fantastic people!
Absolutely fantastic staff with…
Absolutely fantastic staff with brilliant service, advice and help!Would highly recommend anyone on the market for prams,car seats etc to call here!!
Fantastic service throughout!
Fantastic service, going above and beyond at any opportunity.
We dealt with Lynsey from our first visit to the shop, we were made to feel so at ease & no question was silly & we had plenty of them.
We asked for advice and were always steered in the best direction to suit our needs.
Everything was delivered to our home by Eclipse with a thorough check that we had received all of our order alongside the relief that we could contact them if we needed any assistance when building.
I’d reccomend Eclipse ten times over, a local company with your best interests at heart.
Would highly recommend eclipse nursery
Would highly recommend eclipse nursery, staff were very friendly and helpful when having a look around there store. We purchased our tripp trapp and rocking chair online and it was shipped straight away, arriving 2 days later!
Great experience
I ordered the travel stroller on the discount. Price was way better than anywhere else, delivery was free and fast. I will most definitely use this store again. Highly recommended!
Perfect
Great customer service, timely delivery and competitively priced. Perfect in every way!

Besvarelse fra eclipsenurserystore.co.uk
Excellent
I’ve bought from eclipse nursery’s website several times now and it’s always a great service. Items are competitively priced, delivered promptly and always well packaged and in perfect condition. I look forward to continuing to buy from them in future.
I brought my icandy pram from here
I brought my icandy pram from here. It was the best price I found. It came on time and the item is as described and all in order. I’d 100% buy products from here again!

Besvarelse fra eclipsenurserystore.co.uk
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







