Great product - I made an error and accidentally ordered the incorrect model but was sorted out very quickly. Install instructions for the Yamaha weren’t quite aligned with my bike model so maybe coul... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a tuning kit for my Specialized bike of these guys, paid online on their store on Friday evening, then I received an email midday Saturday saying your order has been cancelled, no explanatio... Se mere
Virksomheden har svaret
Power box for Yamaha PW-S2 fitted easily, was able to remove housing on Haibike Alltrack 6 without removing crank, and can't go wrong fitting as the 4 plugs are all different so only connect the right... Se mere
Chip was delayed,but the communication from dianna was excellent,always kept informed,chip runs perfectly,will buy from them again 10/10
Virksomhedsoplysninger
Skrevet af virksomheden
We’re a independent, UK-based business specialising in premium eBike tuning kits for Bosch, Shimano, Giant, Yamaha & Specialized systems. Trusted by over 11,000 riders worldwide, we offer fast, tracked global shipping, expert support, and hassle-free 30-day returns. Whether you’re looking to ride faster, climb smoother, or unlock your bike’s full potential — we’ve got the right kit for you.
Kontaktoplysninger
13 freeland park, bh16 6fa, Poole, Storbritannien
- support@ebiketuner.com
- ebiketuner.com
4,0
God
61 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service fast and reliable
23. januar 2023
Works wonderfully
Delivered very quickly. Really easy to install. Worked first time. the E-bike ran out of gears before the motor ran out of power assistance. Mega.
6. februar 2023
Excellent addition to the bike give you…
Excellent addition to the bike give you the flexibility to use it with full power or gradual decrease in mode. Much better than the stock sudden wall at 16 mph
6. februar 2023
Quick responses and delivery
I had occasion to purchase two VOLspeed 4 for my 2 Giant bikes. One was brand new and the chip, fitted easily and worked straight away without any problems.
Sadly the second bike which was a bit older and had a motor that had been serviced recently did not respond to the VOLspeed chip. It looks as if this may be a Giant software update problem.
ebiketuner said no problem, send it back and I paid for the upgrade to the Speedbox 3.0, so hopefully that will work.
Great customer service even though the chip did not seem compatible, this seller was willing to help and responded quickly to emails.
20. januar 2023
Brilliant 🥇 quality service at its…
Brilliant 🥇 quality service at its very best 🏆.
Works perfectly giving you the best feeling on your bike.
🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟Tens 🌟rated
1. februar 2023
Easy process and delivered as promised
Easy process and delivered as promised. The product works as described, great.
26. januar 2023
Fast efficient service god…
Fast efficient service god communication and product as described.
16. januar 2023
Global bike repair and 8x world championships mountain bike u.s. team member uses ETuner
Works like a charm. Need to set up my wholesale re sellar account ASAP. Thanks.
23. januar 2023
Levociraptor
What a fantastic product and first class customer services will do business again
12. januar 2023
Arrived on time and was a breeze to fit…
Arrived on time and was a breeze to fit and wow its changed my Mike
10. januar 2023
Great products and great service
Great products and great service. They swiftly resolved an issue with a ‘no quibbles’ replacement.
3. januar 2023
Uopfordret anmeldelse
What a great company to deal with
What a great company to deal with, George is a font of knowledge, I have used them on many occasions, always really helpful and an absolute pleasure to business with!
Keep up the great work 😊
22. december 2022
Uopfordret anmeldelse
Great service
Great service, fast and reliable delivery, great communication, I cannot fault their service.
14. december 2022
Uopfordret anmeldelse
Superb company!!
I’ve used Ebiketuner on many occasions and each time better than the last. They go above and beyond to help and George is a fountain of knowledge in every aspect. I wouldn’t hesitate in using Ebiketuner again on the future and will 100% recommendation them to friends, family and even people I don’t know. Thank you! 5 star service.
5. september 2022
Uopfordret anmeldelse
charged extra for nothing
made a warranty claim on my speedbox unit. Paid £19plus postage to "upgrade" the unit only to be sent the exact same unit
21. september 2022
Uopfordret anmeldelse
Besvarelse fra ebiketuner.com
Hi John, apologies for the confusion around the upgrade of your chip. We were under the impression you were wanting to replace you Speedbox 3 like for like, not upgrade to the bluetooth version (since the bluetooth version is £106 more expensive we require additional payment to swap).
Since you weren't the original purchaser of this chip we don't normally transfer warranties over.
However due to the confusion around your exact needs we decided to waive this for you.
We hope you are enjoying your replacement chip and wish you a happy Christmas
All the best,
Team @ ebiketuner
Handlebar Jacks
Found these handle bar jacks available in the UK from Ebike Tuner. Ordered on Friday and arrived Monday, what a fantastic service. The Jacks are an amazing idea for removing wheels to put the bike in the car. They come as a pair and are very light, making them portable while out on your ride so any on trail repairs are easily carried out. What a fantastic idea and extremely well made . Thank you to Ebike Tuner.
29. november 2021
Uopfordret anmeldelse
Great service from Ebike Tuner.
Great service from Ebike Tuner.
I contacted an American company about ‘Handlebar Jacks’ (put them on your handle bars then turn the bike upside down with no damage, perfect!) if they delivered to the UK then they said they have a UK distributor which was Ebike Tuner, their site was easy to navigate and I found the Jacks easily. From ordering to my front door was 2 days!!! Fantastic service!! I wish all UK company’s were so diligent! Great company to deal with!
9. august 2021
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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