ebiketuner.com Anmeldelser 61

TrustScore 4 ud af 5

4,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Great product - I made an error and accidentally ordered the incorrect model but was sorted out very quickly. Install instructions for the Yamaha weren’t quite aligned with my bike model so maybe coul... Se mere

Bedømt til 1 ud af 5 stjerner

I ordered a tuning kit for my Specialized bike of these guys, paid online on their store on Friday evening, then I received an email midday Saturday saying your order has been cancelled, no explanatio... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Power box for Yamaha PW-S2 fitted easily, was able to remove housing on Haibike Alltrack 6 without removing crank, and can't go wrong fitting as the 4 plugs are all different so only connect the right... Se mere

Bedømt til 5 ud af 5 stjerner

Chip was delayed,but the communication from dianna was excellent,always kept informed,chip runs perfectly,will buy from them again 10/10

Virksomhedsoplysninger

  1. Cykelbutik

Skrevet af virksomheden

We’re a independent, UK-based business specialising in premium eBike tuning kits for Bosch, Shimano, Giant, Yamaha & Specialized systems. Trusted by over 11,000 riders worldwide, we offer fast, tracked global shipping, expert support, and hassle-free 30-day returns. Whether you’re looking to ride faster, climb smoother, or unlock your bike’s full potential — we’ve got the right kit for you.


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

61 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

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Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

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Bedømt til 5 ud af 5 stjerner

Great product

Great product - I made an error and accidentally ordered the incorrect model but was sorted out very quickly. Install instructions for the Yamaha weren’t quite aligned with my bike model so maybe could add some more photos of different layouts to help future installs.

16. juni 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I ordered a tuning kit for my…

I ordered a tuning kit for my Specialized bike of these guys, paid online on their store on Friday evening, then I received an email midday Saturday saying your order has been cancelled, no explanation whatsoever, I don’t even know if I’ve been refunded, I’ve asked for an explanation but haven’t received an corespondence at all ! T Singh Telford Shropshire

6. juni 2026
Uopfordret anmeldelse
ebiketuner.com-logo

Besvarelse fra ebiketuner.com

Hi Toc,
As mentioned in our private email to you today (Sunday). Your order failed our anti fraud checks so was cancelled. Whilst we understand you might be angry or annoyed about this so have left us a 1star, if an order fails these checks it gets cancelled and a refund is issued. It's as simple as that. Best wishes, ebiketuner team

Bedømt til 1 ud af 5 stjerner

I’m on my second box now and still…

I’m on my second box now and still getting
Error code W292
Not impressed with the product at all waste of £200 won’t be buying from them again !!!

22. april 2026
Uopfordret anmeldelse
ebiketuner.com-logo

Besvarelse fra ebiketuner.com

Hi Jonathan,

I’m sorry that your replacement didn’t work out. The EP801 motor is a tricky motor to tune and is more prone to errors that other motor brands. Unfortunately no other tuning kit manufacturers have made kits for the EP801 so I’m unable to offer you an alternative. Instead, you can use our free returns and send it back for a refund.

Bedømt til 1 ud af 5 stjerner

Do not buy these products

Do not buy these products
What they don’t bother to tell you is that the tuners will destroy your smart system irrevocably.
You’ll waste hours and days trying to fix the damage it did, void your warranty and you’ll have paid through the nose for the privilege of having all that time and energy wasted.
Don’t do it to yourself.

3. december 2025
Uopfordret anmeldelse
ebiketuner.com-logo

Besvarelse fra ebiketuner.com

Hi Brett,

Sorry to hear about the error code on your bike. I’ve already replied privately, but I want to clarify for anyone reading: the error you’re seeing (523001) is a common Bosch Smart System error and does not mean the motor is permanently damaged or destroyed. It happens on bikes both with and without tuning kits fitted. Most of the time, this error can be cleared by the rider. However, any Bosch dealer can clear it quickly with their diagnostic tool.

When it comes to tuning, it’s always the rider’s decision whether to derestrict their bike, and it’s important to understand the risks. We’re very clear on our website that tuning can trigger errors and may void your warranty.

We’ve sold lots of these kits, and permanent motor issues simply aren’t something we see. Otherwise we wouldn't be in business.

As promised, we’re happy to provide a full refund once the item is returned, and we’ll support you in getting your bike sorted as quickly as possible.

Apologies again for any inconvenience caused to your riding
Best wishes,
George

Bedømt til 1 ud af 5 stjerner

Ignoring emails

Ignoring emails, ignoring my request for a refund on there faulty product, and have actually deleted my review on there page!! Utter joke going to ombudsman

24. september 2025
Uopfordret anmeldelse
ebiketuner.com-logo

Besvarelse fra ebiketuner.com

Hi Zak,

We’re really sorry to hear you feel this way. Just to clarify, we received your first email at 6pm yesterday and responded promptly the next day via WhatsApp at 12:20pm - well within 24 hours.

We offered you a full refund, exchange, or replacement which you happily accepted. We've also provided you with a link to our free returns service so that you can send back your original order.

We’ve been completely transparent and responsive throughout, and we absolutely do not ignore customers or delete reviews — we take all feedback seriously, even when it’s negative.

You have us on Whatsapp so please contact us there if you need further help with this matter

Bedømt til 5 ud af 5 stjerner

Outstanding

Outstanding. They answered my bazillion emails and questions. They let me know when every step of my order was done and was personal answering my questions. I also had questions after the delivery and they still are helping me. Outstanding company! 100% satisfied! Thank you guys!

21. august 2025
Uopfordret anmeldelse
ebiketuner.com-logo

Besvarelse fra ebiketuner.com

Thank you so much! Really glad we could help. We appreciate you taking the time to leave a review too.

Bedømt til 5 ud af 5 stjerner

Great customer service

Great customer service
Rapid WhatsApp responses
Quick delivery
Product is 10/10
What are you waiting for ? Get yours now!![Shimano ep6 peartune I needed]
Best thing I've ever purchased

26. august 2025
Uopfordret anmeldelse
ebiketuner.com-logo

Besvarelse fra ebiketuner.com

Thanks Louis, really appreciate the kind words! You know where to find us in future :)

Bedømt til 1 ud af 5 stjerner

Speedbox 1.1

The box did not work The shop is a joke emails take hours to respond to ane the phone is never answered 1 man band .you have been warned

2. juni 2025
Uopfordret anmeldelse
ebiketuner.com-logo

Besvarelse fra ebiketuner.com

Hi there,

Yes we’re a small, independent business and that’s something we’re proud of. We’re passionate about what we do and genuinely care about helping our customers get the most out of their eBikes.

In your case, we replied to your messages promptly, identified the issue, and issued a full refund without delay. During peak season, our phone lines can be limited, which is why we let you know we're unable to take your call. That being said, we make sure every support request gets a proper response by a real person.

We’re sorry the product didn’t meet your expectations, but we handled your case quickly and fairly, as we aim to do with every customer.

Bedømt til 5 ud af 5 stjerner

Game-Changer for My Giant E-Bike

Game-Changer for My Giant E-Bike – SpeedBox 3.1 Review
I recently installed the SpeedBox 3.1 B.Tuning on my Giant e-bike (SyncDrive motor), and I couldn't be happier with the results. If you're looking to unlock the full potential of your e-bike, this tuning chip is a total game-changer.

Installation:
The install was surprisingly straightforward. The connectors are color-coded, and with the clear instructions provided, I had everything set up in under 30 minutes. No special tools needed—just a bit of patience and a clean workspace.

Performance:
Once activated, the speed limiter is gone. My bike now comfortably cruises well beyond 25 km/h (15.5 mph), and I’ve hit speeds over 50 km/h on flat stretches. It’s a whole new riding experience—smoother, faster, and way more fun.

App Integration:
The Bluetooth connection to the SpeedBox app is a major bonus. I can monitor my speed, battery, trip data, and even lock the motor remotely. The customization options are awesome—I can tweak speed limits or check diagnostics right from my phone.

Activation:
Turning the tuning on or off is simple. A quick tap of the WALK button (or another control combo) and you're good to go. It's discreet and doesn’t interfere with the standard ride functions.

22. maj 2025
Uopfordret anmeldelse
ebiketuner.com-logo

Besvarelse fra ebiketuner.com

Thanks for leaving us such a thorough review. If you ever need another kit from us. Send us a DM and we'll make sure you're looked after!

Bedømt til 5 ud af 5 stjerner

Great company

Great company, have bought two units so far and both work perfectly. Helpful, detailed instructions always included with the products and always swift email advice if you're unsure of anything.
Superb service.

17. december 2024
Uopfordret anmeldelse
ebiketuner.com-logo

Besvarelse fra ebiketuner.com

Thanks Liam! We appreciate your loyalty and for taking the time to leave a review

Bedømt til 5 ud af 5 stjerner

Couldn’t be happier

Couldn’t be happier. Great service great products exactly what they said it would do and super quick delivery would recommend and would buy again Without hesitating.

7. juni 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Power box for Yamaha PW S2

Power box for Yamaha PW-S2 fitted easily, was able to remove housing on Haibike Alltrack 6 without removing crank, and can't go wrong fitting as the 4 plugs are all different so only connect the right way ! Riding it is so much better as no motor cut- out but pretty safe as limited by gearing as to how fast you can pedal so nice at 25mph. A great product !

6. februar 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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