Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Easyframe offers a brilliant service. Loads of choice, good quality frames, well priced, well packaged and speedy delivery. The only issues I had were of my own making when I didn't measure correc... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Outstanding service from Easyframe, the framing design tool on their website works so well—was the only framing service I could find that offers this. Helps so much to have a visual representation of... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Wanted to duplicate another frame we had, mailed easyframe, Rob provided link to layout. Used layout tool to finalise our layout 4 apertures and dimensions replicated exactly what we wanted. Frame arr... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Really impressed: simple, no-frills interface which allows you to custom design the frame you want to your exact measurements with/without mount, etc. So straightforward when wanting to get multi... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Rammebutik

Skrevet af virksomheden

The UK's leading supplier of quality wood and aluminium picture frames. Easyframe - for all your picture framing requirements. Visit us online for our custom picture framing service. Based in Bedford, England.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Super fast turnaround despite it being…

Super fast turnaround despite it being Christmas week!
Great quality fame and it came with hanging bits and bobs, which I didn't expect!

20. december 2024
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Besvarelse fra Easyframe

Thank you for taking the time to leave a review. It is good to hear that your frame arrived in time for christmas. It was a very busy week.

Thanks

Nick

Bedømt til 1 ud af 5 stjerner

Sheer disappointment

Ordered mounts exceeding £90 in total. Bottom and upper mounts completely unattached. Made a complaint weeks ago and yet to receive a response. Thought it was a one off and ordered more mounts. Not only are 4 of 6 mounts ordered the 2nd time are barely hanging on to each other, to top it off NONE of the 6 mounts have the bottom and top mounts aligned properly not a single one is usable.
I appreciate that it's a busy time of the year but this is extremely disappointing as they were also supposed to be christmas gifts for loved ones!!! Order number 20241216124

19. december 2024
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Besvarelse fra Easyframe

Apologies for your disappointment with these mounts.
As advised there should be a simple resolution as the two layers are held together with repostionable double sided tape.
However, we agreed to refund the mounts in full due to your disappointment.
Best Wishes

Bedømt til 5 ud af 5 stjerner

Excellent

I have ordered from this company for many years and they have always been excellent. This year they really excelled with fastness and efficiency in providing their service. Great frame and mount and delivered in time to make my Christmas. Wonderful Thank you.

19. december 2024
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Besvarelse fra Easyframe

It is lovely to get feedback from a returning customer. It is great that you got your frame in time for christmas. Appreciate the review.

Regards

Nick

Bedømt til 5 ud af 5 stjerner

Silver foil custom picture frame and mount

Ordered a silver foil custom picture frame with mount. Absolutely brilliant service from start to end. Easy ordering process, allows you to upload an image so you can visualize how your finished work will look. Good delivery timescales. The product was of a really high quality. The frame corners were precisely cut and all the elements were perfect. Made it easy to install my bead embroidery with the use of the self adhesive board.

19. december 2024
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Besvarelse fra Easyframe

Thank you very much for the lovely review. I hope your embroidery looks great all framed up.

Regards

Nick

Bedømt til 2 ud af 5 stjerner

Poor quality

Delivered on time but the quality of the frame itself is poor. Too expensive for this quality, could get the same frame from ikea for half the price. Very disappointed

18. december 2024
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Besvarelse fra Easyframe

Apologies for your disappointment with the custom picture frame you ordered. I have just emailed you to arrange collection of the goods so I can get it returned for a full refund.

Bedømt til 1 ud af 5 stjerner

Sent to Completely wrong address as for…

Sent to Completely wrong address as for some reason they decided to not use my delivery address or billing address I have when placing my order so it was sent to someone else. I had to knock on strangers houses with the same house number hoping they had my parcel

18. december 2024
Uopfordret anmeldelse
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Besvarelse fra Easyframe

HI Jordan

Thanks for your email and I am very sorry for the delivery issues.

However, your review contains information that is factually incorrect. You provided an incorrect postcode when you placed the order which resulted in the parcel being delivered incorrectly.

Again, I am very sorry your parcel wasn't delivered to the address you intended it to be delivered to, but this is entirely your fault for providing the wrong postcode.

Best wishes.

Bedømt til 5 ud af 5 stjerner

Really good

Really good. Very happy with the quality and price. Arrived quickly. Good communication from company about when to expect it.
Very happy. Would recommend

12. december 2024
Uopfordret anmeldelse
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Besvarelse fra Easyframe

Thank you Andrew for taking the time to leave a review. It is great to hear you would recommend EasyFrame.

Regards

Nick

Bedømt til 5 ud af 5 stjerner

Excellent

Excellent. Made ordering the perfect frame and mount very easy, just by knowing the size of the print. Full choice of frames and different coloured mounts. Fully recommend.

12. december 2024
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Besvarelse fra Easyframe

It is great to hear that you would recommend our services to other. Appreciate the review.

Thanks

Nick

Bedømt til 5 ud af 5 stjerner

Everything was excellent

Everything was excellent: choice of frames, guidance provided on website, delivery of samples, speed of processing my order, communication regarding processing and delivery updates. Have just unwrapped the frames and mitred corners are spot on. Very pleased and will be using Easyframe for all frames from now on.

11. december 2024
Uopfordret anmeldelse
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Besvarelse fra Easyframe

Thanks for the review Nigel, much appreciated. It is lovely to hear that you will be using our services moving forward.

Regards

Nick

Bedømt til 5 ud af 5 stjerner

First time I have used Easy Frame…

First time I have used Easy Frame company ,100% pleased with result , having the frame made to our size, delivery , every thing was seamless including information , price was excellent, will use again for sure. Thank you Easy frame ,it looks great with print now on wall. FC😎

5. december 2024
Uopfordret anmeldelse
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Besvarelse fra Easyframe

It is great to hear that your framed picture looks good on the wall. It is always good to hear from a satisfied customer. Appreciate the review.

Regards

Nick

Bedømt til 5 ud af 5 stjerner

Fantastic company

Fantastic company! I needed 10 pics framing and hadn't used an online co before so called for some guidance before I ordered. Such a lovely helpful lady guided me through the ordering process and I ordered frames perfectly sized to the millimetre. Huge choice of frames, mounting board, glass etc and such an easy website to use. Order arrived quickly, really well packaged, all products top quality. Don't hesitate to use this lovely (family?) firm, honestly excellent from start to finish.

29. november 2024
Uopfordret anmeldelse
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Besvarelse fra Easyframe

We are indeed a family run business, with many family members working here. I will pass on your feedback to my sister whou helped you. Appreciate the review.

Regards

Nick

Bedømt til 5 ud af 5 stjerner

Great frames and great customer service

Really good framing service, with speedy delivery and excellent customer service.

1. november 2024
Uopfordret anmeldelse
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Besvarelse fra Easyframe

Appreciate you taking the time to leave a review. It is great to hear that you found the service we offer really good.

Regards

Nick

Bedømt til 5 ud af 5 stjerner

Highly recommend Easyframe!

Highly recommend Easyframe!

I bought three frames from Easyframe and found the website very easy to use. The frames came within a week. They're good quality, and looked exactly like the photos. I needed an extra hook for one of the frames and got in touch via the order confirmation. Rob got back within a couple of hours to say he'd put one in the post. It's a lovely feeling to know that there are helpful actual people at the end of an email to resolve issues.
I will definitely be returning to Easyframe!

29. november 2024
Uopfordret anmeldelse
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Besvarelse fra Easyframe

Thank you for the lovely review. I am glad we sorted the extra hook and that you found us helpful.

Regards

Nick

Bedømt til 5 ud af 5 stjerner

Amazing service

Amazing service. So many options for colours and sizes. Very fast delivery which was so well packaged and protected. Very Very happy with this.

18. november 2024
Uopfordret anmeldelse
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Besvarelse fra Easyframe

Thank you Paul for the review. I get the feeling that you were very happy with your purchase :) We aim to please.

Regards

Nick

Bedømt til 5 ud af 5 stjerner

Great frame, great price, great service!

So easy to choose a frame to suit the picture. Delighted with the frame which arrived so quickly, amazing value and service.

15. november 2024
Uopfordret anmeldelse
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Besvarelse fra Easyframe

Appreciate you taking the time to leave a review> it is always good to hear from a happy customer. I hope whatever you framed lokks good on the wall.

Regards

Nick

Bedømt til 1 ud af 5 stjerner

Absolutely awful

Absolutely awful. Ordered upgraded Perspex which was incorrectly supplied. Was 1cm out at the top and the bottom therefore didn’t fit the frame. I sent photos as proof to which they asked me to send back. Which I did. They then confirmed i was wrong (apparently my tape measure and my photo frame are wrong) and that they would not help me further. So now I have spent money on a product incorrectly sent and no product. I would avoid at all costs. It’s a real shame because I have used them in the past for my company but I will not in the future. I will also be raising with CMA, not because of the money but the principle. Customers have rights

8. november 2024
Uopfordret anmeldelse
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Besvarelse fra Easyframe

Thanks for your review.

You placed an order for a piece of acrylic measuring 515 X 415mm. On receipt you complained the acrylic measured 420mm on one side and provided a photo of the glazing with a loose fabric tape measure on it. Whilst the photo appeared to show the glazing had been supplied correctly at 415mm, I arranged to get the glazing collected at our cost so it could be checked here as you were insistent it was incorrect. As advised, I would have been more than happy to provide a full refund if we had made any error.

Once the glazing had been received back and accurately measured using a metal rule, we found it had in fact been supplied correctly. We provided photos showing the accurate measurement of the glazing to confirm with you that it had been supplied correctly. As the acrylic had been cut to the correct specification ordered, it wasn't eligible for a refund so this was refused.

At no point was any suggestion made that we wouldn't help you further. I asked if the frame you intended to fit the glazing in was a shop bought frame. The reason I asked this question was because a standard shop bought frame would be 20 X 16"(509 X 406mm), and this could be the reason the correctly supplied glazing didn't fit in the frame. Had this been the case, I would have been able to trim the glazing down(FOC) and return it to you(subject to the delivery costs being paid).

I am very sorry our service didn't met your expectations on this occasion, but we have done nothing wrong. We cannot be expected to refund correctly supplied custom sized items as they cannot be reused or resold.

Best Wishes

Bedømt til 5 ud af 5 stjerner

Best framing service

I'm absolutely blown away by the quality and service Easyframe provides. The website is really easy to use, lots of options and fantastic value. My order was for 6 frames, some with mounts, all awkward sizes. Honestly, I don't think think this company can be beaten on price. Super quick too.

8. november 2024
Uopfordret anmeldelse
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Besvarelse fra Easyframe

We like to impress and it seems that we have done this. It is great to hear that the 6 frames ordered did the job. Appreciate the review.

Regards

Nick

Bedømt til 5 ud af 5 stjerner

Ordered a military medal display frame

Ordered a military medal display frame, for my father’s medals. Arrived promptly and exactly as ordered. A very fast and professional service to which I was very pleased with. I will certainly be using Easyframe again and will recommend them to my friends and colleagues. “5 stars”.

28. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra Easyframe

Thank you for the review. It is lovey to hear that you are happy with the service. I hope your fathers medals look great all framed up and on display.

Regards

Nick

Bedømt til 4 ud af 5 stjerner

Had 4 frames made to order

Had 4 large frames made to order for some artwork, was great to be able to get frames made at a reasonable cost. They arrived very quickly and I was pleased they use UV filtering acrylic. I would recommend them.

24. oktober 2024
Uopfordret anmeldelse
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Besvarelse fra Easyframe

Thank you Polly for taking the time to leave a review. It it good to hear that your order arrived promptly.

Regards

Nick

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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