Easyframe offers a brilliant service. Loads of choice, good quality frames, well priced, well packaged and speedy delivery. The only issues I had were of my own making when I didn't measure correc... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Outstanding service from Easyframe, the framing design tool on their website works so well—was the only framing service I could find that offers this. Helps so much to have a visual representation of... Se mere
Virksomheden har svaret
Wanted to duplicate another frame we had, mailed easyframe, Rob provided link to layout. Used layout tool to finalise our layout 4 apertures and dimensions replicated exactly what we wanted. Frame arr... Se mere
Virksomheden har svaret
Really impressed: simple, no-frills interface which allows you to custom design the frame you want to your exact measurements with/without mount, etc. So straightforward when wanting to get multi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The UK's leading supplier of quality wood and aluminium picture frames. Easyframe - for all your picture framing requirements. Visit us online for our custom picture framing service. Based in Bedford, England.
Kontaktoplysninger
5 Railton Road, MK42 7PN, Bedford, Storbritannien
- 01234856501
- sales@easyframe.co.uk
- easyframe.co.uk
4,7
Fremragende
1 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
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Fantastic frame
Fantastic frame - easy to assemble and ready in seconds. Nice quality too. Sticking with these guys.
4. november 2024
Uopfordret anmeldelse
Besvarelse fra Easyframe
It is great to hear you have found your new go to picture framer. We aim to please. Thank for the review.
Regards
Nick
Satisfied customer
Satisfied customer! Have used this company a couple of times and really pleased with the service - competitive price, very quick delivery (as promised) and good quality of product
1. november 2024
Uopfordret anmeldelse
Besvarelse fra Easyframe
Thank you Elaine for the review, it is appreciated.
Regards
Nick
Genuinely fantastic
Genuinely fantastic. Four gorgeous frames at a fraction of the cost we are used to. Cannot speak highly enough of the whole experience, great service and great product!
31. oktober 2024
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Besvarelse fra Easyframe
It is so nice to hear that you are pleased with your frames and the whole experience.Appreciate the review.
Regards
Nick
Great frame
Great frame , looks good for the price… stupidly I rushed my order and bought a mount separately not realizing it came with the frame. This would have made this even better value. I will definitely use Easyframe again
29. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Easyframe
Thanks for the review. It lovely to hear that the frame is all good.
Regards
Nick
Fabulous frame
Fabulous frame, so happy with it and great quality. Pleasantly surprised how fast delivery was. Thank you so much!
30. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Easyframe
Thank you for the review. It is great to hear your custom made frame was delivered promptly and you are happy with the frame.
Regards
EasyFrame
Quality issues and poor attention to detail – even gave them two chances!
Placed two orders over two years with EasyFrame, and both times, I received frames with significant quality issues. First order had poorly finished corners; second order came with an unsightly gouge (albeit natural) on the frame. It's clear that there's little to no quality control before frames are sent out. Especially with custom-made frames, I expect much higher standards – so with a 2/2 failure rate, I won't be giving them a third chance.
24. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Easyframe
Apologies again for your disappointment with the one of the frames you received which had a small knot in the wood.
I offered to get the frame collected at our cost for a full refund within 3 minutes of your complaint. I also offered to refund the other two frames on the order if you didn't want them.
Best Wishes
Brilliant product
Brilliant product. Easy website to navigate, clear and precise. Quality frames and pretty fast delivery too. Good
comms throughout. Thanks !!! A*****
23. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Easyframe
Appreciate the review. It is good to know that you found our website easy to navigate and that the quality was good, as was the fast delivery.
Regards
Nick
Great experience
I hadn’t used EasyFrame before, and am so impressed by the floating frame they delivered to me today. The fit is perfect and the bag of fittings and hardware is much appreciated. Will definitely return for more frames in the future.
22. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Easyframe
Thanks for the review. I hope your painting looks great all framed up in the floater frame.
Regards
Nick
Wow!
Wow! Great communication, easy to follow instructions, incredibly quick turnaround time, especially for custom measurements. Great delivery too, received a week to the day after ordering. I received exactly what I hoped for too, fantastic quality and fair pricing. I will definitely use again and highly recommend. If I could see how to add a photo I would.
15. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Easyframe
Thank you so much for the lovely review. It is always good to hear from a happy customer. Please feel free to email a photo to Nick@easyframe.co.uk and I will share it on our social media.
Regards
Nick
Exceptional Quality and Service!
I was beyond impressed with the entire experience. The website was super easy to navigate, and the wide variety of frame options made it a breeze to find exactly what I needed.
The quality of the frame is outstanding—well-crafted and even better than I had hoped for. Delivery was quick, and the frame arrived securely packaged, in perfect condition. From start to finish, the process was seamless.
I’ll definitely be recommending Easy Frame to others and will be using them again for all my future framing needs. Truly fantastic service.
22. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Easyframe
Appreciate the lovely review. We love to impress our customers and it is so nice to hear that we have done so. It is great to hear that you will recommend Easyframe to others.
Regards
Nick
Great frame quick delivery will order…
Great frame quick delivery will order again thankyou
17. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Easyframe
Thank you for taking the time to leave a review. It is appreciated.
Regards
Nick
Excellent service to resolve a slight hiccup
Delighted with the frames we ordered. There was a slight hiccup in that one of the frames wasn't included in the shipment, but a quick call to EasyFrame and they sent the final frame immediately - excellent service!
16. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Easyframe
Thanks Steve for the review. Apologies about the minor hiccup but I am pleased we rectifed the issue promptly.
Thanks
Nick
Perfect
Perfect, just what I was expecting (hoping for). Came well packaged and delivered quickly and with care. Really impressed.
8. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Easyframe
We always aim to impress :) and it is great to hear that we did. Appreciate the review.
Regards
Nick Zanna
Besvarelse fra Easyframe
Appreciate you taking the time to leave a review.
Thanks
Nick
Great service and quality as always
This is my second order from EasyFrame and once again the service was impeccable and the delivery very quick. I ordered on Saturday night and it was delivered on Tuesday.
The quality of the items are top notch and my artwork has never looked better.
I will continue to order from them each and every time I need a new piece framing and will recommend them to anyone who asks.
8. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Easyframe
Thank you for the lovely review. It is a great to hear that you are pleased with your 2nd order from us and that you would happily recommend our services.
Regards
Nick
Terrible customer service
Terrible customer service! They sent the wrong size and taking no ownership at all / asking me to pay extra… AVOID!
7. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Easyframe
Hi
Thanks for your review.
I have advised if we have made a mistake we will absolutely put it right. However, it is very unlikely we have made a mistake due to the automated systems and checks we have in place to prevent these errors.
I have tried to get confirmation of the reported error by asking for photos of the mount size. Unfortunately you have been unable to supply any evidence other than the size of a print detailed on an artist's website. The print size on any suppliers website should never be relied on as they are often incorrect.
You have also requested a replacement to a different specification from the original - 5mm wider. This indicates the original sizes ordered were incorrect.
Based on the lack of evidence of any error and a replacement in an updated specification, there would be a charge for us to supply a replacement in an updated specification.
I have offered to supply a replacement mount to your updated specification, discounted by 55% as a gesture of goodwill but this offer doesn't appear to have been accepted.
In addition, I will be more than happy to supply a replacement to the original specification ordered if you can send through photos as requested to confirm the error.
UPDATE. I opted to send a replacement mount to the original specification ordered to ensure no mistake had been made by us. The replacement was triple checked by multiple people to ensure it was correct. Unfortunately the replacement also didn't fit the customers artwork, confirming it had been supplied correctly in the first instance and the error was due to the sizes entered by the customer. Due to time restraints, the customer opted to purchase a replacement mount locally.
Best Wishes
Rob Zanna
Excellent quality, very impressed
Having never considered ordering a frame on the internet I am extremely happy with the service I have received.
It’s a perfect fit and great quality.
My picture looks fabulous.
I will not hesitate to recommend you to my friends. Plenty of choice and easy to order. Delivery was with DHL so on time and plenty of notice of an hours delivery slot.
Overall very impressed.
30. september 2024
Uopfordret anmeldelse
Buy from this company at your peril
Buy from this company at your peril! Do not make the same very expensive mistake I did. I would strongly advise you not to but anything from them. The only easy thing about them is how quickly and easily they reject every customer complaint. Leaving you with a very expensive and bitter pill to have to swallow. Caveat Emptor
27. september 2024
Uopfordret anmeldelse
Besvarelse fra Easyframe
Apologies for your disappointment with the service you received.
Unfortunately we are unable to refund custom made picture frames that have been supplied to the correct specification ordered.
Best Wishes
Perfect Fit!
After purchasing a print that my daughter had asked for for Christmas i realised it was an odd size and trying to find the right border and frame was not going to be an easy task. I then delved into a world of worry when i realised i had to have custom made not only the border but the frame too. The border fit like a glove much to my relief and i spent considerable time measuring and re measuring for the frame. Numerous worries have plagued me that it wouldn't fit and i would end up with a frame and nothing to go in it. Today it arrived, well packed and protected and only days after ordering. It all fits beautifully. Beyond pleased that my little project for my daughter has turned out so well and i can't wait to see her face on Christmas day. Thank you Easyframe for such excellent service.
27. september 2024
Uopfordret anmeldelse
Besvarelse fra Easyframe
Thank you for the lovely review Samantha, it is appreciated. It sounds like your daughter will be very pleased when she opens her present at christmas :)
Regards
Nick
Easy to order
Easy to order, reasonably priced and super quick delivery. Thank you
27. september 2024
Uopfordret anmeldelse
Besvarelse fra Easyframe
Appreciate the review. Its is good to hear that you found it easy to place the order and that delivery was very fast.
Regards
Nick
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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