East Oak is an excellent company. Cannot say enough about their customer service how friendly they are and how they treat their customers. I really appreciate it. They’re excellent customer service is... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
East Oak was great to work with. They honoured the warranty completely replacing our screen gazebo. As seniors we were concerned about getting it put up but east oak didn’t hesitate to help us. Great... Se mere
Very quick response to my emails, they solved my problem right away sending a new panel. My unit is working great again. Customer service is great. They were in touch with me thru whole process almost... Se mere
I contacted EastOak because my heater would not stay lit. I had only used it two or three times since receiving it and felt that it should still be functioning. I contacted the support desk and they... Se mere
4,5
Fremragende
27 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great company and great product!
I ordered the smoker and stand. Turns out we needed the smoker higher than the stand so I initiated a return of the stand. Customer service was superior! Easy to communicate, prompt email correspondence and Serena was incredibly kind and accommodating! I ended up getting the cover for the smoker in place of the stand. Thank you East Oak. I will order from your company in the future and will invite friends to become customers! Thanks so much!
13. januar 2026
Uopfordret anmeldelse
Great customer service. Highly recommend the company.
We bought the 12x12 pop-up screen house in June. We love it. When we travelled we put the indoor plants in it (outside) and hooked up water. The plants thrived ! In a recent rain the tent sustained a tear as water gathered on the canopy.
I contacted East Oak. Both Janel and Serena provided excellent service.
I sent a photo of the damage. Serena explained the tent should not be up 24x7 endlessly as the sun can weaken the material.
After reading that I was prepared for a denial of my warranty claim. I was wrong. East Oak honored the warranty and sent a replacement. The whole process, from contacting them to receiving a new one was just two weeks.
We are extremely pleased with both the tent and the company. We will chat them up at every opportunity.
6. januar 2026
Uopfordret anmeldelse
Best Customer Service Ever!
I contacted Eastoak because my swing canopy broke and I received a quick response and the best customer service I’ve ever had! They fully back their products!
3. december 2025
Uopfordret anmeldelse
I purchased my Eastoak to replace my…
I purchased my Eastoak to replace my Masterbilt. This Eastoak is top a top quality smoker. The heat control is spot on. No more fluctuations in temp as my MB always struggled to hold a constant temp. The wood chip box is nice and large so you won’t have to add chips as often. Assembly was super easy. I got the stand/ wheel kit for mine. Makes it a breeze to move around. The smoker cover is also an high quality cover which protects the smoker when not in use. Also Customer Seevice for Eastoak is second to none. Serena is outstanding. She is always ready to answer any questions you may have and help in any way possible. If you don’t know what to get the outdoorsman for Christmas this would be the perfect gift. You won’t be sorry with the Eastoak. Makes smoking fun again.
3. december 2025
Uopfordret anmeldelse
Great customer service helped me…
Great customer service helped me resolve a shipping issue and gave free upgrade for my trouble!
21. november 2025
Uopfordret anmeldelse
Top tier customer service
Customer service was unreal. They were quick to respond and help.
30. oktober 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.