Eastmonts Anmeldelser 86

TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Ik had een vraag over het product en werd meteen vriendelijk en duidelijk geholpen door de klantenservice, echt een hele mooie en klantgerichte geste! Zeker een aanrader als je waarde hecht aan goede... Se mere

Bedømt til 5 ud af 5 stjerner

Return policy was flawless. I thought the skitunes worked more like a walkie-talkie via Bluetooth but instead you could only talk by calling oneanother. And since my kid doesn't have a phone yet it w... Se mere

Bedømt til 3 ud af 5 stjerner

Edited: After my review was submitted, The company acted quickly and issue was in less than 24 hours. Ended up being an order error on my part, but not hearing from customer service when I reac... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Fascia con cuffie incorporate molto pratica da usare se vuoi ascoltare la tua musica preferita mentre pratichi sport, Io l'ho usata sotto il casco da sci , per andare a ciaspolare e a camminare. Mol... Se mere


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

86 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 90 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

My family ordered the Eastmonts…

My family ordered the Eastmonts headphones for Christmas gift. Long story short we over ordered. They were quick to address my request for refund. We have not put in play on the slopes yet we did play around the house and very happy with quality. I would definately recommend.

7. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Outstanding ski tuning and exceptional customer service

I recently purchased Eastmonts Ski Tunes, and I couldn’t be happier with the experience. The quality of the product was perfect for use while skiing/snowboarding.

What really sets Eastmonts apart, though, is the customer service. The team was friendly, and offer helpful advice. Communication was clear, and turnaround time was fast.

I highly recommend Eastmonts Ski Tunes

6. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Sisters loves them

While they weren’t the best fit for me, my sister loves hers. Wore them every day out skiing and said the sound quality was really good. She also said they kept her ears really warm.

20. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

exceptional customer service

Eastmonts' exceptional customer service is beyond anything that I have experienced in a long time! After needing to adjust my order/return a product, they were quick to respond and so incredibly kind! I hope to find products to order from the in the future!

26. december 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Didn't get the product + same product in Amazon and way cheaper.

I ordered the product almost one month ago, I only received the confirmation order email and after that nothing at all.
I found exactly the same product in Amazon for 14 euros ( 23 euros less) and it arrived 4 days after.
Never order here .

24. december 2025
Uopfordret anmeldelse
Eastmonts-logo

Besvarelse fra Eastmonts

Hi Iris, I'm sorry to hear your order didn't arrive in the expected timeframe. I want to assure you, however, that we, Eastmonts, are the original manufacturers of the Ski Tunes. The headbands you find on Amazon are other (and often counterfeit) models with less advanced features. Please check your inbox as we have reached out to you because we still want to make this right for you!

Bedømt til 1 ud af 5 stjerner

Santa speed shipping that didn’t arrive for Christmas!

Thoroughly disappointed with the service I received. I ordered a present for my sister from this website with what they describe as Santa speed shipping. The tracking froze and they replied very slowly, not to mention there is no customer service phone line! So now I am going into Christmas Eve and Christmas Day with no presents for my sister because of their lack service and terrible shipping times. I ordered over 10 days ago. Safe to say I would never be ordering here again, maybe their Santa speed shipping will arrive for Christmas 2026….

24. december 2025
Uopfordret anmeldelse
Eastmonts-logo

Besvarelse fra Eastmonts

Hi Jess, I'm sorry to hear that your waiting time for the order was longer than expected, and I understand the importance of receiving your gifts on time for Christmas. Please check your inbox as we have reached out to you, and we will do our best to make this right for you!

Bedømt til 1 ud af 5 stjerner

Waist of money!

The order was sent and I received a tracking link but then at the 14th of December I stopped moving at the airport of Amsterdam I guess. It has been 5 business days in between and no movement yet! Reached out to customer service but zero response! Their gos my Christmas presents, a lot of money wasted!!!

11. december 2025
Uopfordret anmeldelse
Eastmonts-logo

Besvarelse fra Eastmonts

Hi Silke, I'm sorry to hear that the delivery process did not go as expected. We have found your order in our system and have reached out to you with a solution on your gmail - however it does seem like you have never reached out to us to start with. Our gmail address is hello@eastmonts.com, or otherwise you can reach us through the contact form on our website. Apologies for the inconvenience once again, and I'm looking forward to solving this with you!

Bedømt til 1 ud af 5 stjerner

I ordered eastmonts tunes 2 weeks ago…

I ordered eastmonts tunes 2 weeks ago and no sign of them . I have sent numerous emails but they will not answer me. This site is a total scam and I have lost a lot of money. Please do not use them

10. december 2025
Uopfordret anmeldelse
Eastmonts-logo

Besvarelse fra Eastmonts

Hi Anthony. I'm sorry to hear that your experience didn't go as expected. From what I can see - you've reached out to us a week after placing your order to change the address. We did reply to you within 1 business day and offered to resend the product to you for free. After you rejected the offer, we have immediately processed a full refund for you the very same day. Therefore, the refund should be on your balance already. Regards

Bedømt til 1 ud af 5 stjerner

Servizio clienti inesistente - ordine #41136

Il mio pacco risulta fermo in aeroporto in Italia dall 11 dicembre...ho scritto 2 giorni fa al servizio clienti e non mi ha risposto nessuno. Meno male che ho pagato con Paypal così apro subito una contestazione per avere il rimborso per pacco mai consegnato.

19. december 2025
Uopfordret anmeldelse
Eastmonts-logo

Besvarelse fra Eastmonts

Ciao Maria, mi dispiace per il ritardo del tuo ordine. Ti abbiamo contattato via email con una proposta di soluzione. Tieni presente che non abbiamo ricevuto alcuna comunicazione precedente da parte tua. Puoi contattarci all'indirizzo hello@eastmonts.com o tramite il modulo di contatto sul nostro sito web. Grazie

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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