I succumbed to the Facebook advert and bought a couple of things. Prices were good and arrived in 4 or 5 days. I thought perhaps they were own branded products but they were from other manufactu... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I give 5 Star for natural fibre clothing but the service is very poor and unfortunately Chris has not been very helpful. Ordered two dresses, it's been over a month still no idea what is goi... Se mere
Really lovely items – I bought a number of t-shirts and I’m so pleased with them. Great fit, lovely colours, and really comfortable material. The customer service was excellent too – they took the tim... Se mere
The quality of these clothes is fantastic. I ordered 6 tops, T-shirts, tanks & a workout vest, all are beautiful. Lovely fit, gorgeous colours and incredibly comfortable. I will absolutely be making... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We're on a mission to provide high quality sustainable clothing essentials at a price everyone can afford.
Kontaktoplysninger
6 NEW LAIRDSHIP YARDS, EH11 3UY, EDINBURGH, Storbritannien
- support@earthwardrobe.com
- earthwardrobe.com
Har besvaret 18 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Seems good quality but isn't
Edit 5th Feb: They said they would contact me in the reply below, but did not.
I was so happy with the hoodie I bought from this company that I actually bought a second one. Sadly, less than six months after wearing it, the zipper is completely gone, the thing that goes up and down has fallen off.
I contacted customer service twice and they ignored me, didn't even apologise.
So disappointing!

Besvarelse fra Earth Wardrobe
Really fabulous quality t shirt.
Really fabulous quality t shirt in a gorgeous colour which was accurate according to the photo. Good service…what’s not to like? I need them in every colour!
Excellent company
Excellent company. Customer service is brilliant and the products are very good quality. The colour ranges are so good too! Thanks EW Team! I shall be back …
Great quality clothing
Great quality clothing, I love knowing I am wearing non-toxic clothes
Excellent eco friendly fairly priced products
The website is nicely set out and the items are very well described and modelled. Fair prices for eco friendly products that are sustainable and classic. Excellent quality. Delivered super fast and well packaged. I will be a returning customer.
Contacted regarding a delayed delivery
Contacted regarding a delayed delivery. Contacted quickly and solution found after looking at options. Chris's communication was prompt, friendly and very customer focused.
Good communication when my package was…
Good communication when my package was taking a bit longer
Clothes true to size and great colours
Very friendly company and I love my…
Very friendly company and I love my nighty!
This company sells luxurious and…
This company sells luxurious and exquisite goods. The customer sales is excellent as experienced by me in the runup to Christmas this year. I wrote to Chris and received an almost instantaneous reply both informative and supportive. I will be buying from them again. Thank you.
Excellent Quality
Postage and packaging were first-class. The quality of the garment is excellent, a very comfortable fit.
I’m very happy with my cotton sports…
I’m very happy with my cotton sports bra. It’s comfortable, fits perfectly, and the quality is excellent. I was also impressed that the owner reached out personally to inform me of a minor delivery delay. Highly recommended.
good quality
good quality, well fitting t shirts at a reasonable price, especially for organic cotton, and efficient customer service made this order a very happy experience. Have already placed another order. Well done Earth Wardrobe.
High quality, great customer service
Great product, fantastic personal and proactive customer service. Good to be able to buy kind clothing. I also have to say the quality of the clothing I bought was fantastic. Lovely thick quality material and really well put together. Will buy again. My order was slightly delayed due to supply issues but they kept me up to date throughout with personally written emails. Unusual (sadly) to come across such a caring company!
If I could give 0 star score I would
If I could give 0 star score I would.
The delivery of my order was very slow, it took over a week and a half to arrive. But that isn’t my main issue.
I returned the item as it didn’t fit properly, earthwardrobe didn’t refund me for the order until I reached out 4 weeks later to ask what was going on. They then processed the refund, but for some inexplicable reason, only partially refunded me for the item, deducting an amount for “shipping and tax” and then taking off a bit more. The item I ordered was £28, with shipping the total was £31.49 for some reason I have only been refunded £25! I’m pretty deducting tax from returned goods is illegal?!
I’m so unbelievably frustrated with this company! Please don’t make the mistake I did! Order your clothes elsewhere or prepare for a slowly unfolding, irritating beyond belief, potentially unlawful experience!

Besvarelse fra Earth Wardrobe
Great products and service - Lots of compliments
Really great, well made items, in organic cotton. I believe in using sustainable materials and it's difficult to find the range of colours and fits that Earth Wardrobe offers - I have received so many compliments about the colours and fit of the joggers, sweatshirt, hoodie and tshirt I purchased. I will definitely be coming back.
Wonderful products
Wonderful products. Exceptional price. Great customer service and informational tracking. Rapid delivery. Will most definitely be making further purchases.
initially - no communication no delivery and no refund.
Concerned after several days from ordering that I had not heard anything from them, I went online to check. A message on my order page there read - We are having stock issues and there will be a delay sending this as we wait for a delivery. No one had emailed me to let me know about the delay, and nowhere on the website did it indicate it was not available. I had ordered several things and needed them. I said I can't wait please can you send what you have (they can't not have any of it at all). HEARD NOTHING back. Totally ruined our plans. We ordered because we needed it! Asked to Cancel the order and would have to source something FAST (as they had wasted time) and HEARD NOTHING!!! Feels like this company is a total scam. I would not shop here and this was my first order. I see from other reviews I am not the only one they have left to find out for themselves that they have stock issues and not the only person they have ignored when asking for a refund. How many times are they going to do this to customers. Really wish I had not shopped with them.
NOTE: I had to ask more than once but - They have now issued me a full refund.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







