First class customer service. Placed an order, realised I’d ordered the wrong burr set. Contacted Earl Coffee via email and they cancelled the order without any fuss. Let me know what I wanted woul... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought a DF64 coffee grinder, little dubious at first as I hadn’t heard of the company, the grinder was cheaper than anywhere else too, but decided to buy. I have not used the grinder yet, but the or... Se mere
Franky Earl Coffee was the only retailer that stocked the digital coffee scales I was looking for. So they get stars for just having good products in stock! So it's difficult to compare against others... Se mere
I recently purchased a new grinder from Earl Coffee. They had a great selection at reasonable prices and were quick to respond to some questions I had before purchase. There was a minor issue (which w... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Online Retailer of Coffee and Espresso Accessories, Machines, Grinders and Ceramics. Authorised UK Dealer of DF54, DF64 Gen 2 and DF83 Electric Grinders. Based in Manchester, UK.
Kontaktoplysninger
Storbritannien
- sales@earlcoffee.co.uk
- earlcoffee.co.uk
Excellent service from James.
Excellent service, advice and guidance from James. Truly appreciate your efforts and for connecting me with a grinder that I've sought for a while. Wishing you the best.
20. januar 2025
Uopfordret anmeldelse
Fast concise informative communication…
Fast concise informative communication from seller. Great value product with fast delivery. What more does a buyer want!
21. december 2024
Uopfordret anmeldelse
Besvarelse fra Earl Coffee
Thank you for your great review! We're glad you loved the product, service, and delivery.
Great customer service
Great customer service, purchased a porta filter at the Manchester coffee festival which wasn't compatible with my Espresso machine, support worked with me and I received a refund after sending the part back
Compared to dealing with plenty of companies nowadays, they were polite, quick and easy to deal with and I will be using them again.
10. december 2024
Uopfordret anmeldelse
Besvarelse fra Earl Coffee
Thank you for your feedback! We're glad we could help resolve the issue quickly and smoothly. It means a lot to hear you found our service polite and easy to deal with. We look forward to serving you again soon!
Good customer service
Ordered a df54 tilted cup holder that didn’t arrive after 12 days of ordering. Contacted customer services and had a response from James who sent a replacement out the same day with a complimentary puck screen. The original and the replacement both then arrived on the same day.
Very good and speedy customer service and the holder works as intended.
9. december 2024
Uopfordret anmeldelse
Besvarelse fra Earl Coffee
Thank you for your review! We’re glad James could assist and that you’re happy with the holder and service. If you need anything else, we’re here to help!
Excellent coffee grinder at an excellent price
The DF54 is a genuinely great coffee grinder at an affordable price. Great communication from the vendor and an overall really good experience. Will be keeping an eye out for new lines/stock.
10. september 2024
Uopfordret anmeldelse
Besvarelse fra Earl Coffee
Thank you for your kind words! We're thrilled you love the DF54 and had a great experience with us.
Lacking customer service
No reply on the live chat for hours on end, good luck if you need anything post purchase. Avoid.
7. august 2024
Uopfordret anmeldelse
Besvarelse fra Earl Coffee
Thank you for your feedback. We take customer service very seriously, and we can assure you that our live chat support team is available to assist during all designated hours. We have thoroughly checked our logs, and there is no record of unanswered chats for the extended time period you’ve mentioned. If you encountered any issues, we apologise and encourage you to reach out again via web chat, email or our social platforms so we can resolve any concerns.
Grinder was delivered promptly
Site looks shady, but the grinder (DF64 gen 2) was delivered promptly and communication was pleasant.
26. juli 2024
Uopfordret anmeldelse
Besvarelse fra Earl Coffee
Thanks for your feedback! We’re glad the DF64 Gen 2 arrived promptly and you had a positive experience with our communication. We’re also working on improving the look of our website to better reflect the quality of our service.
Recommended and will buy from again
Very fast delivery. Super happy with the grinder I bought and a definite step up from my previous setup.
23. juli 2024
Uopfordret anmeldelse
Besvarelse fra Earl Coffee
Thank you for your kind words! We're thrilled to hear you're happy with your new grinder and noticed an upgrade from your previous setup.
Super quick delivery
Super quick delivery, nice company to deal with, and the grinder I bought off them is lovely,Thank you Earl coffee.
19. august 2024
Uopfordret anmeldelse
Besvarelse fra Earl Coffee
Thank you for the wonderful review! We're delighted to hear you had a great experience with us and that you're enjoying your new grinder. We appreciate your support and feedback.
Superb!
Fast delivery, excellent customer service and a great product! Looking forward to my next order. Highly recommend!
27. juli 2024
Uopfordret anmeldelse
Besvarelse fra Earl Coffee
Thank you for your feedback!
Earl Coffee
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.