Refreshing to find a company these days where you speak with the person doing to work. Neil and Dunham's were excellent. Neil is very experienced and knowledgeable and knows what he's doing. Process w... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Needed a survey fast due to an Auction property in 5 days. Dunham Surveyors stepped up, survey done day after report complete day after that. Amazing. The feedback from Neil was excellent. Best survey... Se mere
Virksomheden har svaret
Very pleased. We had a smooth experience with Dunham Surveyors from the quote to booking to survey to receiving the report. Straightforward and easy to deal with.
Virksomheden har svaret
Asked Dunhamhale to conduct a level 3 survey. Overall no bad, did the job. Minus 1 star each for : 1. Was told that my friend can claim the referral bonus by sending my invoice with his email... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We specialise in RICS Level 2 HomeBuyer Reports, RICS Level 3 Building Surveys, Structural Movement and Subsidence Inspections, and Drone Roof Surveys for houses and flats of all ages, from modern developments to period properties. Every survey is carried out by an experienced RICS-qualified Chartered Surveyor, ensuring a detailed inspection and a clear, practical report. Our surveys are written to help buyers understand the true condition of a property, identify potential risks, and make confident decisions before committing to a purchase. Where access is limited, we also use drone technology to inspect roof coverings, chimneys and other elevated areas that cannot be safely viewed from ground level. Clients choose Dunham Hale for our independent advice, clear reporting and responsive communication before and after the survey. We believe a good survey should not only identify issues, but also explain what they mean and what steps may be required next. Whether you are buying your first home, investing in property, or purchasing a period building, our aim is to provide professional surveying advice you can trust.
Kontaktoplysninger
Trafalgar House, 110 Manchester Road, WA14 1NU, Altrincham, Storbritannien
- 0203 962 4592 / 0161 729 1876
- hello@dunhamhale.co.uk
- dunhamhale.co.uk
Excellent and detail and care throughout
We were first time buyers and after some calls with a few surveyors we opted for Dunham Chartered Surveyors after speaking with Neil. He was very informative and provided some good advice. The report was detailed, with lots of photos. We ended up savings small fortune on renegotiation and the the Drone Survey was well worth having. Excellent.
20. maj 2025
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Besvarelse fra Dunham Hale Chartered Surveyors
Hi Tobias, many thanks for leaving a review. We are pleased that you were happy with our service. Please let us know if you have any questions or want to discuss the survey findings or the property further; we would be happy to help.
Kind Regards!
Thank you for choosing Dunham Hale Surveyors!
Really good service. Excellent end result
We rang a few surveyors but Neil at Dunhams was very attentive and gave us advice throughout the service. We saved 13k on the property so was well worth the survey. Not the cheapest but excellent service and happy with the advice provided. PS go for the drone survey, this was what helped us with such a big saving.
8. maj 2025
Uopfordret anmeldelse
Besvarelse fra Dunham Hale Chartered Surveyors
Thank you very much for leaving a review. We are pleased that you were happy with our service. Please let us know if you have any questions or want to discuss the survey findings or the property further; we would be happy to help.
Kind Regards!
Thank you for choosing Dunham Hale Surveyors!
Second survey after our first house…
Second survey after our first house fell through. First class yet again.
20. maj 2025
Uopfordret anmeldelse
Besvarelse fra Dunham Hale Chartered Surveyors
Thank you very much for leaving a review. We are pleased that you were happy with our service. Please let us know if you have any questions or want to discuss the survey findings or the property further; we would be happy to help.
Kind Regards!
Thank you for choosing Dunham Hale Surveyors!
Good Comms 5 Star
Good Comms, quality report. Nice to have a personal service for once rather than dealing with a sales team. Booked with the boss and dealt with the surveyor from start to finish. 5 Star.
3. april 2025
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Besvarelse fra Dunham Hale Chartered Surveyors
Thank you very much for leaving a review. We are pleased that you were happy with our service. Please let us know if you have any questions or want to discuss the survey findings or the property further; we would be happy to help.
Kind Regards!
Thank you for choosing Dunham Hale Surveyors!
Very pleased with our survey
Very pleased with our survey. Neil called and we booked there and then after a half hour phone call with him. Lots of info in the report, highlighted aspects we didn't know about.
The drone survey worth every penny as the chimney stack needs rebuilding. That alone was a cost saving of £3000. This more than paid for the cost of the report. This was almost £1500 so we saved £1500 off the property and a free survey.
Neil is very thorough and you can tell his years of experience just by chatting to him and backed up by a quality report.
We would certainly use Neil and Dunhams again.
21. april 2025
Uopfordret anmeldelse
Besvarelse fra Dunham Hale Chartered Surveyors
Thank you very much for leaving a review. We are pleased that you were happy with our service. Please let us know if you have any questions or want to discuss the survey findings or the property further; we would be happy to help.
Kind Regards!
Thank you for choosing Dunham Hale Surveyors!
Dunhams were efficient
Dunhams were efficient, reasonably priced and detailed in their reporting. Helped us see some issues. Only downside would be wobbly video on the drone but it was a windy day so it could have been this. Other than this no problems.
9. april 2025
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Besvarelse fra Dunham Hale Chartered Surveyors
Thank you very much for leaving a review. We are pleased that you were happy with our service. Please let us know if you have any questions or want to discuss the survey findings or the property further; we would be happy to help.
Kind Regards!
Thank you for choosing Dunham Hale Surveyors!
Amazing Service
Amazing service. Neil was very aware of our needs. We were buying a £3m property and wanted a one to one with the surveyor. Neil provided an hour of his time before the survey and an hour afterwards to discuss the report.
We spoke with a few companies but none gave us confidence that they had our interests. They seemed more interested in the money than our concerns.
The report he produced was 219 pages and 300+ photos. Very detailed. We also had a drone and this helped us negotiate 67k off the property asking price due to the condition of the hidden flat roof and other problems.
Money well spent all for a £2000 fee.
28. marts 2025
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Besvarelse fra Dunham Hale Chartered Surveyors
Thank you very much for leaving a review. We are pleased that you were happy with our service. Please let us know if you have any questions or want to discuss the survey findings or the property further; we would be happy to help.
Kind Regards!
Thank you for choosing Dunham Hale Surveyors!
Very good service and report
Very good detailed report. We used Dunham Surveyors in Jan 2025 and decided to use them again after our house fell through.
27. februar 2025
Uopfordret anmeldelse
Besvarelse fra Dunham Hale Chartered Surveyors
Thank you very much for leaving a review. We are pleased that you were happy with our service. Please let us know if you have any questions or want to discuss the survey findings or the property further; we would be happy to help.
Kind Regards!
Thank you for choosing Dunham Hale Surveyors!
First class.
Very good, smooth experience. Reasonable fee. Detailed report and good advice. We decided to not proceed with the property and we have asked Dunham Surveyors for another survey on another house.
First class.
14. marts 2025
Uopfordret anmeldelse
Besvarelse fra Dunham Hale Chartered Surveyors
Thank you very much for leaving a review. We are pleased that you were happy with our service. Please let us know if you have any questions or want to discuss the survey findings or the property further; we would be happy to help.
Kind Regards!
Thank you for choosing Dunham Hale Surveyors!
Changed my thinking on what a survey is for.
Ordered a Level 3 from Dunham's. I was originally having a Level 2 but the drone survey wasn't included with the Level 2 so the different cost wasn't much more. I paid £1100 for the survey and Neil found 19k of problems. All in all the 1100 was a reasonable price given the five figures what we got off the house.
Great communication and detailed report.
4. marts 2025
Uopfordret anmeldelse
Besvarelse fra Dunham Hale Chartered Surveyors
Thank you very much for leaving a review. We are pleased that you were happy with our service. If you have any questions or would like to discuss the survey findings or the property further, please let us know; we would be happy to help.
Kind Regards!
Thank you for choosing Dunham Hale Surveyors!
Amazing service and result
We used Neil in 2018 for an extension and some architectural drawings on our previous house. When we were looking for a Level 3 we noted Neil and Dunham's did these so we used Neil again as our experience last time was second to none.
As always, very polite and a detailed report. We opted for the free drone survey which indicates roof issues. We saved some money on the new house.
We will be using Neil for our upcoming extension plans. Excellent service and would recommend to anyone.
14. januar 2025
Uopfordret anmeldelse
Besvarelse fra Dunham Hale Chartered Surveyors
Thank you very much for leaving a review. We are pleased that you were happy with our service. If you have any questions or would like to discuss the survey findings or the property any more, please let us know, and we would be happy to help.
Kind Regards!
Thank you for choosing Dunham Hale Surveyors!
Excellent
Excellent
Not cheap but we saved a lot of money. Detailed report abd good communication throughout. We couldn't get hold of the surveyor the day after we received the report but he was on holiday and after an email he rang us within an hour. Will use again.
6. februar 2025
Uopfordret anmeldelse
Besvarelse fra Dunham Hale Chartered Surveyors
Thank you very much for leaving a review. We are pleased that you were happy with our service. If you have any questions or would like to discuss the survey findings or the property any more, please let us know, and we would be happy to help.
Kind Regards!
Thank you for choosing Dunham Hale Surveyors!
Superb and you get what you pay for
Superb. Good detailed report. Good communication. Neil very good at explaining everything.
Not the cheapest but not the most expensive. I'm a fellow professional in a different sector and I believe you get what you pay for. Pay less you get less of a detailed report. Pay more and you get more. The surveyor has more time when you pay more. This is why we paid upwards of £1500 for our survey. Neil found defects of a good five figure sum and we got this knocked off the property. So we saved more by paying more. No brainer.
24. januar 2025
Uopfordret anmeldelse
Besvarelse fra Dunham Hale Chartered Surveyors
Thank you very much for leaving a review. We are pleased that you were happy with our service. If you have any questions or would like to discuss the survey findings or the property any more, please let us know, and we would be happy to help.
Thank you James. All the best with the house. And the classic car. No doubt you'll be busy refurbishing both over the next 12 months. Let me know if you need any more help.
Kind Regards!
Thank you for choosing Dunham Hale Surveyors!
Amazing service, excellent USP and money well spent
We have used Dunham Hale Surveyors on three occasions now. Always easy to deal with and they get the job done without trouble.
Jane was very easy to talk I and explained everything.
One of Dunhams selling points is that they will guarantee to find at least £2000 in defects or refund you the survey fee if they don't. They actually found £11000 for us on this house and we negotiated with the vendor and managed to get 9000 off the house.
Survey cost was £1200 but we got ££9000 off the house so this is monet well spent.
I our first house we thought this was a really good assurance we wish all surveying firms did the same.
Amazing service and gambling £1200 to get £9000 or £1200 back is a win win.
19. november 2024
Uopfordret anmeldelse
Besvarelse fra Dunham Hale Chartered Surveyors
Thank you very much for leaving a review. We are pleased that you were happy with our service. If you have any questions or would like to discuss the survey findings or the property any more, please let us know, and we would be happy to help.
£9,000 is good to know, and I hope it helps with the Refurbishments.
Kind Regards!
Thank you for choosing Dunham Hale Surveyors!
Personal and HighQuality
Really good service. A little expensive compared to others but you do get a more personal service. Neil called me at 7pm to discuss my survey after the visit, which my husband and I thought was above what most companies would do.
Report detailed and lots of issues we didn't know about. Well worth the money spent. Thanks
10. januar 2025
Uopfordret anmeldelse
Besvarelse fra Dunham Hale Chartered Surveyors
Thank you very much for leaving a review and for being very kind of you. We are pleased that you were happy with our service. If you have any questions or would like to discuss the survey findings or the property any more, please let us know, and we would be happy to help.
Kind Regards!
Thank you for choosing Dunham Hale Surveyors!
Excellent and detailed.
Excellent. Recently used Dunham Hale Surveyors for our survey in Leigh Lancashire.
We were impressed with the level of detail, communication, drone survey and the after advice received from Jane our surveyor.
We have already recommended to friends who are also buying.
21. januar 2025
Uopfordret anmeldelse
Besvarelse fra Dunham Hale Chartered Surveyors
Thank you very much for leaving a review. We are pleased that you were happy with our service. If you have any questions or would like to discuss the survey findings or the property any more, please let us know, and we would be happy to help.
Kind Regards!
Thank you for choosing Dunham Hale Surveyors!
Second time we used Dunham's
Second time we used Dunham's. Very good service. Prompt, very well written report. Good aftercare, and lots of information helped us decide on the property.
We really liked the costs of defects which gave us an idea on what we needed to spend post completion.
Not the cheapest but like others have said, what you pay determines how much time is put into the survey and report. We will use again.
29. november 2024
Uopfordret anmeldelse
Besvarelse fra Dunham Hale Chartered Surveyors
Thank you very much for leaving a review. We are pleased that you were happy with our service. If you have any questions or would like to discuss any more regarding the survey findings or the property, please let us know, and we would be happy to help.
Kind Regards!
Thank you for choosing Dunham Hale Surveyors!
Amazing....
We have used Dunham Hale Surveyors before and always efficient and competent. We opted for a drone survey with the level 3.
Lots of issues we didn't realise and turns out that the drone showed some major problems with the roof sagging, bowing and lots of loose tiles.
We managed to get a whopping 35k off the property.
We are very pleased yet again.
12. december 2024
Uopfordret anmeldelse
Besvarelse fra Dunham Hale Chartered Surveyors
Thank you very much for leaving a review. We are pleased that you were happy with our service. If you have any questions or would like to discuss any more regarding the survey findings or the property, please let us know, and we would be happy to help.
Kind Regards!
Thank you for choosing Dunham Hale Surveyors!
I have used their services for a Level 3 RiCS survey.
I have used their services. Their communication is very poor and they are never ever reachable. I have used phone, email, whatsapp everything. All I have received is a survey report. During their sales pitch they mentioned they will discuss the report with me but that has never happened.
4. december 2024
Uopfordret anmeldelse
Besvarelse fra Dunham Hale Chartered Surveyors
Hi Rahul, thanks for your review. Looking at the notes on file, we let you know there had been some technical issues with our phone lines. However, we always recommend leaving a voicemail or failing a text message.
We're not sure what you're looking for from your complaint. No parts of the correspondence say what you would like to happen. We can look into it if you'd like to email instead of post on this forum.
Differences of Opinions
My buyer used this firm from their London office to survey the house which is part of an estate that I’m Executor of. The surveyor, Neil, went about his work ripping plaster off the walls and leaving it on the floor. The entrance to the front door had a wall paper lined porch, a part of which he ripped off and left on the walkway. Because the house was owned by an elderly lady who died last year and the house was in need of some repair, he probably took the view that it was ok to do what he did. I took photos of what he had done and called him to ask if this was their usual way of surveying. He got very defensive and rather than hold his hands up and apologise he felt he needed to stand his ground. This exacerbated the issue because he clearly feels this was acceptable behaviour as a supposed surveyor . The images of what he did do not lie.
I probably wouldn’t have resorted to this review had he apologised. It had taken my wife and I around 9 months to clear the house to get it presentable for sale as well as to make the arrangements for the elderly lady’s funeral and to deal with Probate and difficult beneficiaries. This guy walks in and showed zero respect. In addition, the appointment was for between 9-10 am and he rocked up after 12.30pm, again with no apology. His arrogance was breathtaking ! This is not the end of the matter.
Update 24 Jan 2025
Dunham replied to my review as I expected they would. The timing of the visit I will put down to a lack of communication on the agents part.
However, I did not expect to find what I found when I returned to the house particularly as this was my family home which was put up for sale because of a family bereavement. I did call you on Thursday 9 Jan and yes, my wife and I did raise our voices at you because you doubled down on your actions. But, at no time did we verbally abuse you. Calling you arrogant does not constitute abuse. It’s an opinion of someone’s personality flaw. True abuse is far, far worse.
That is not us. When I showed independent surveyors the images I took of what I had found, they were surprised. You state that the property is ‘in such poor condition’ - I would like you to clarify this statement. Let’s see how the buyers react to the survey and I’ll take it from there. BTW, to tone this down, I have amended the review title to “DIFFERENCES OF OPINION”
8. januar 2025
Uopfordret anmeldelse
Besvarelse fra Dunham Hale Chartered Surveyors
Dear Seller, please remove my name from the review as it breaches GDPR.
This review is a little over the top and not strictly true. Some facts have been missed in your review here, and it seems you have chosen only to put the facts you want to believe and not both sides of the story.
Firstly, I advised the estate agent that I was running late and was held up on another job. Initially, the estate agent suggested that the property was empty and vacant and that I needed to collect the keys from the agent, which I duly did. Only when I picked up the keys, was I informed that you were at the property. I would have rearranged or altered my day earlier, if I had known you were meeting me at the property because I don’t like keeping people waiting. You need to understand that as surveyors, we plan our work two weeks in advance and work out all the travel times. For properties where we are meeting the owner and not collecting keys, we emphasise timescales more. If the property is empty, and we collect the keys, we are much more relaxed as we can attend to the property at our leisure. Please don’t blame me for being late when I was unaware you were meeting me at the property. Maybe if you had pre-warned the estate agent the day before, I could have prioritised being at the property at a time to suit us both.
Secondly, regarding the wallpaper, it was loose when I touched it because there is so much dampness in the walls. It’s a surprise the wallpaper hasn’t fallen off already. However, I do apologise if this was of concern. It fell off the wall when I moved my damp meter over the wallpaper. I could have picked it up, but there were no refuse bags, no brush or dustpan to pick it up. Plus, I had a suit on. Furthermore, this is quite common in all property surveys when the property is in such poor condition, so even if I hadn’t have damaged the wallpaper, the next surveyor would.
Finally, I could have tried to explain all this during our phone call, but you kept shouting me down, and then you and your wife decided it was a good idea to double up and verbally abuse me over the phone. Not wanting to get into an argument with you, as you were intent on making sure you spoke and not me, I decided it wasn’t worth talking about this matter anymore.
You have decided to yet again abuse me on this review by calling me arrogant. It may seem like I am arrogant, but a discussion or an argument is two-way, not about two people ganging up on one person and not allowing them the opportunity to put their case forward, which was what happened during our phone call. I trust all of the above is understood, and personally, it has allowed me the opportunity to get my point across, which I didn't have during our initial phone call.
Finally, I am not bitter about this and also have sympathy for a family bereavement. On that note, on behalf of this firm, I wish you all the best with the sale of the property, and I trust we can put this unfortunate incident behind us.
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