DST AUTOMOTIVE LTD Anmeldelser 130

TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I am truly very satisfied with this purchase. The roof rails are solidly made, installation was simple, and the customer service was professional and very helpful 👏👏👏 There should definitely be mo... Se mere

Bedømt til 1 ud af 5 stjerner

0☆if possible I bought a set of roof rails and cross bars from DST Automotive, and the entire experience has been an absolute nightmare. ​They sent me the completely wrong item. When I checked... Se mere

Bedømt til 5 ud af 5 stjerner

Ordered Tuesday morning.....delivered Wednesday lunchtime outstanding......nicely made fairly easy to fit......watch the video its easier than the book.....all fitted realised the door catch was missi... Se mere

Bedømt til 5 ud af 5 stjerner

Bought Roof Bars and Load Stop for my Ford Tourneo Connect. Looked at a few makes and models some hugely expensive some very cheap n cheerful and DST Automotive Version. Seriously Top Notch Quali... Se mere


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

130 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 83 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

DST AUTOMOTIVE Bent Roof Bars

Apparently the roof cross bars are designed to be bent like a banana.
I dont think any roof racks should be curved. What do you think?
So if you intend putting plasterboard or anything that needs to be flat, buy a reputable brand.
I have looked at hundreds of other roof racks from other companies, all flat.
Loads of other complains about the same but were sent out straighter ones as a replacement. I was told they were all bent to follow the contour of the van roof. Even though the roof is almost flat.
One is 80mm out of true the other 40/50mm out, so they aren't even consistent.
The design isnt good. The base of the roof rails sit on ridges in the roof. 100% not water proof, other than the sealant supplied.
One roof rail was out of straight of about 80mm. I had the put the 2 back bolts on and bend the front, so I could fit the front bolt . Luckily the holes had massive slots to cover it.
One of the cross bars was very very tight and had to force in place. The other very slack, so guessing not as strong.
I think I will run over them with the van to flatten them. No use to me bent and cant be bothered taking them off, finding packaging. Paying postage to not be refunded it.
AVOID

I did send you images of bent bars. You said you would find some straighter ones. Didn't get back to me so contacted you again.
Answer, they are all bent and come that way

25. juli 2025
Uopfordret anmeldelse
DST AUTOMOTIVE LTD-logo

Besvarelse fra DST AUTOMOTIVE LTD

Hi there Duncan, we're so sorry you aren't happy about the situation. The bars are meant to have a slight bend, but if you send us some images of the situation, we can send you some more if that would help. We want to do our best to help all of our customers have a good experience and get the items they're after. We'd love to help sort this for you, so please get in touch via the website.

Bedømt til 3 ud af 5 stjerner

Good in terms of communication but would avoid in the future

Bought a product and chose to return it and get a refund. Had to pay £50 to send my parcel back with a curiour service and then they didn’t refund my shipping that I paid on the original order. Although they were very quick to reply on email to discuss the process and procedure with me I don’t think I’ll be using them again for this reason.

9. juli 2025
Uopfordret anmeldelse
DST AUTOMOTIVE LTD-logo

Besvarelse fra DST AUTOMOTIVE LTD

Hi there Andrew, we're really sorry you feel this way about your experience. Unfortunately, if we have supplied the items ordered, then we do ask customers to pay return charges if they choose to send the items back to us. If you'd like to get in touch via the support request, we'd love to smooth this over for you.

Bedømt til 1 ud af 5 stjerner

The worst customer service! AVOID!!!

Bought roof rails from this company and followed the instructions to the exact specifications and torque settings, yet the screws still caused damage to the roof of my van because they're too long. When I contacted after-sales support, I expected at least some accountability or help, but instead, I was blamed for "overtightening them". No apology, no assistance - just shifting the blame to the customer. Extremely disappointed, wouldn't recommend this company to anyone! If you value your vehicle, shop elsewhere.

2. juli 2025
Uopfordret anmeldelse
DST AUTOMOTIVE LTD-logo

Besvarelse fra DST AUTOMOTIVE LTD

We're so sorry about this situation. Unfortunately, we can't be held liable for the way an item is used once it's with the customer. As we said in our correspondence, you are more than welcome to return the items for a refund.

Bedømt til 1 ud af 5 stjerner

Dreadful after sales service

Dreadful after sales service, supplied adhesive failed resulting in lost parts, when asked about spares was given lies and excuses, proven by the same kit still being in stock on there own site. AVOID the Transit Courier Body kit this company offers at all cost

13. juni 2025
Uopfordret anmeldelse
DST AUTOMOTIVE LTD-logo

Besvarelse fra DST AUTOMOTIVE LTD

We are sorry you feel this way. We did try to help you as much as possible; however, we cannot supply spares that we simply no longer have available.

Bedømt til 5 ud af 5 stjerner

Great service and a great roller cover

The instructions were wrong for our pick up but after an enquiry they sent the right ones and we got it fitted no problem, we then had issues opening and shutting but after another enquiry they sent some videos . All enquiries were dealt with very quickly by polite staff and helped us rectify the problem quickly. Would highly recommed them. After 6/7 weeks of use the roller cover works well and finishes off our pick up nicely. Vety happy.

17. maj 2025
Uopfordret anmeldelse
DST AUTOMOTIVE LTD-logo

Besvarelse fra DST AUTOMOTIVE LTD

Thanks for the great review!

Bedømt til 5 ud af 5 stjerner

Easy ordering process

Easy ordering process, Quick delivery, Ordered a few times with no problems

16. maj 2025
Uopfordret anmeldelse
DST AUTOMOTIVE LTD-logo

Besvarelse fra DST AUTOMOTIVE LTD

Thanks for the great Review!

Bedømt til 1 ud af 5 stjerner

Should be no score really

Should be no score really. I ordered roof rails for my caddy van. I ordered the wrong ones. I made numerous attempts to contact you via email had absolutely no response. I just wanted to return and get the correct rails. Very disappointed and now you ask me for feedback back nearly 2 years later. When I filled in the feedback you told me I couldn’t because it was more than 12 months ago. 🤷‍♂️🤷‍♂️

15. februar 2025
Uopfordret anmeldelse
DST AUTOMOTIVE LTD-logo

Besvarelse fra DST AUTOMOTIVE LTD

I am sorry about this! Our Customer service team always do their best to ensure customers receive replies to their issues. When an item is incorrectly ordered, we always try and help the customer Return and Re-order as hassle free as possible.

Bedømt til 5 ud af 5 stjerner

Fantastic Experience – Highly Recommended

I recently purchased Roof Rails from Dstonline, and I couldn’t be happier with my experience! From start to finish, the process was smooth and hassle-free. The website was easy to navigate, the checkout was straightforward, and delivery was impressively fast. The product itself exceeded my expectations—great quality, exactly as described, and fantastic value for money.

15. februar 2025
Uopfordret anmeldelse
DST AUTOMOTIVE LTD-logo

Besvarelse fra DST AUTOMOTIVE LTD

Thanks for the great review!

Bedømt til 5 ud af 5 stjerner

Transit Courier Roof Rack Rails & Cross Bars Set

I’m very pleased with these roof bars for my Ford Transit Courier. They were offered at a good price, arrived quickly (even to the north of Scotland), and came with clear, simple instructions that made fitting them a breeze. They’ve not only added practical functionality to the van but also give it a nice cosmetic upgrade. A great add-on that makes a real difference – highly recommended!

28. juni 2024
Uopfordret anmeldelse
DST AUTOMOTIVE LTD-logo

Besvarelse fra DST AUTOMOTIVE LTD

Thank you so much for the great review!

Bedømt til 5 ud af 5 stjerner

Bought some Turtle roof bars for my…

Bought some Turtle roof bars for my t-roc a year ago. They look fabulous and suit the car. They still look brand new despite having been fitted a year ago and have been out in the elements all that time.

15. maj 2025
Uopfordret anmeldelse
DST AUTOMOTIVE LTD-logo

Besvarelse fra DST AUTOMOTIVE LTD

Thank you for the review!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

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