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DS Smith ePackAnmeldelser 

238
•
TrustScore 2.5 ud af 5

2,3

Emballagebutik
Skriv en anmeldelseBesøg websitet
Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

tterly useless company. Used to be a customer for online supplies, but they have removed all online stores and now concentrate on a ridiculous snowflake website that does absolutely nothing! Probably... Se mere

Bedømt til 4 ud af 5 stjerner

Overall I was very pleased with the order process and quality of the end product from DS Smith ePack. The only reason that I have not given 5 stars is that I felt there could have been more attention... Se mere

Bedømt til 5 ud af 5 stjerner

Really helpful staff at DS Smith guided me to the best product for my needs. The price was fabulous, the delivery was quick and problem-free. The product is a good-looking, robust box that has protect... Se mere

Bedømt til 1 ud af 5 stjerner

Took 5 days to deliver what they promised in 2. Boxes were useless at that point. Also, deliveries for clothing boxes came separate (bars on one day, cartons 3 days later. Then said they would acc... Se mere

Virksomhedsoplysninger

  1. Emballagebutik

Oplysningerne kommer fra forskellige eksterne kilder

DS Smith ePack is the one stop shop for your e-commerce packaging. Our product range covers specially designed corrugated e-commerce boxes, leveraging DS Smith’s vast packaging expertise, as well as a carefully selected range of supplementary products - everything you need to pack your goods efficiently and create an impressive unboxing experience.

Kontaktoplysninger

2,3

Under middel

TrustScore 2.5 ud af 5

238 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,3

Alle anmeldelser

(238)

6 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

Excellent in every way

We had been let down by our usual supplier so needed printed boxes at a good price and quickly. Alex called me to discuss our requirements, came back with a very competitive cost and we received our boxes within 4 working days. Amazing service

23. oktober 2019
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Next day delivery disappointment

Disappointed that, having paid an extra charge for next day delivery, it was not made clear at check out that that only applied to orders placed before 3pm. My order was processed at 3.14pm. A small declaration beside the option would have avoided the misunderstanding.

23. september 2019
Uopfordret anmeldelse
DS Smith ePack-logo

Besvarelse fra DS Smith ePack

Dear Peter,
thank you for your review. We are very sorry for the inconvenience and will make sure to improve the delivery communication in our checkout. Meanwhile, our customer support will contact you to see how we can reimburse you for the next day delivery.
Kind regards,
Your DS Smith ePack team

Bedømt til 2 ud af 5 stjerner

PROCEED WITH CAUTION

Initially pleased with the speed of response to my enquiry, but the level of detail for matching my request in the response was really poor and I don't have any confidence in this company's ability to deliver.

14. august 2019
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

The quality of the boxes look good

The quality of the boxes look good, but the delivery service was not good. It took three attempts to deliver the goods.

2. august 2019
Uopfordret anmeldelse
DS Smith ePack-logo

Besvarelse fra DS Smith ePack

Dear Andrew,

thank you for the review. Unfortunately, it can sometimes take several delivery attempts for a successful delivery. That can be the case if you are not at home when the delivery service passes by. Nonetheless, it sounds like there was a communication issue and we will work with our delivery company to improve that.

Kind regards,
Your DS Smith ePack team

Bedømt til 2 ud af 5 stjerner

I was pleased with the product that I…

I was pleased with the product that I purchased; however I paid for delivery in 1-2 working days and it came on the third day. I also purchased 20 boxes and only 18 arrived.

2. august 2019
Uopfordret anmeldelse
DS Smith ePack-logo

Besvarelse fra DS Smith ePack

Dear client,

we are terribly sorry for the issues that you have experienced with our delivery service. Thank you for the review, it helps us to work with our delivery provider on a solution and improve our service.

Kind regards,
Your DS Smith ePack team.

Bedømt til 4 ud af 5 stjerner

Issue but resolved quickly

I had an issue with my order but they dealt with it quickly

22. juli 2019
Uopfordret anmeldelse
DS Smith ePack-logo

Besvarelse fra DS Smith ePack

Dear Harminder,

we are very sorry that you could not reach us today. Unfortunately, we had some technical issues with our telephone system. Our customer support has already been working with you to resolve the faulty order as quickly as possible. We will make sure to spot the source of the mix-up so that we can continue to provide you with the service that you are used from us.

Kind regards,
Your DS Smith ePack team

Bedømt til 4 ud af 5 stjerner

Overall I was very pleased with the…

Overall I was very pleased with the order process and quality of the end product from DS Smith ePack. The only reason that I have not given 5 stars is that I felt there could have been more attention to detail during the design stage as silly little errors crept in which meant a few amendments required at the proof stage. Other than that, everything ran smoothly and we're very happy with our branded sample packaging.

20. juni 2019
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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