tterly useless company. Used to be a customer for online supplies, but they have removed all online stores and now concentrate on a ridiculous snowflake website that does absolutely nothing! Probably... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Overall I was very pleased with the order process and quality of the end product from DS Smith ePack. The only reason that I have not given 5 stars is that I felt there could have been more attention... Se mere
Really helpful staff at DS Smith guided me to the best product for my needs. The price was fabulous, the delivery was quick and problem-free. The product is a good-looking, robust box that has protect... Se mere
Took 5 days to deliver what they promised in 2. Boxes were useless at that point. Also, deliveries for clothing boxes came separate (bars on one day, cartons 3 days later. Then said they would acc... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
DS Smith ePack is the one stop shop for your e-commerce packaging. Our product range covers specially designed corrugated e-commerce boxes, leveraging DS Smith’s vast packaging expertise, as well as a carefully selected range of supplementary products - everything you need to pack your goods efficiently and create an impressive unboxing experience.
Kontaktoplysninger
Euston Road 350, NW1 3AX, London, Storbritannien
- 01908 088888
- shop@dssmith.com
- dssmithepack.co.uk
2,3
Under middel
238 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Terrible experience
Terrible experience - wrongly sized product - customer service never got back to me as promised. DO NOT USE
3. december 2018
Uopfordret anmeldelse
Besvarelse fra DS Smith ePack
Dear customer,
we are very sorry that it took us a bit to research where the size difference was coming from. Our customer service has reached out to you for a resolution. Please contact us directly, so we can help you with the return.
Kind regards,
DS Smith ePack
Good quality boxes
Good quality boxes, fast delivery, will definitely use again
29. november 2018
Uopfordret anmeldelse
States next day took over a week to…
States next day took over a week to arrive. Not greatly wrapped.
28. november 2018
Uopfordret anmeldelse
Besvarelse fra DS Smith ePack
Dear Martin,
thank you for sharing with us. We are very sorry for the poor experience you had with our delivery provider. We did immediately follow up on the issue and are putting a process into place to prevent this from reoccurring.
Our customer support team will reach out to you.
Kind regards,
DS Smith ePack
Best price and great delivery early
25. november 2018
Uopfordret anmeldelse
Ordered boxes and dhl ukmail kept…
Ordered boxes and dhl ukmail kept delaying delivery. Very poor courrier service
22. november 2018
Uopfordret anmeldelse
Besvarelse fra DS Smith ePack
Dear Cecile,
we are very sorry for your bad experience with our delivery provider.
Your feedback is important to us and we will be working closely with our courier to prevent a repetition of this failure. With the increased demand in the holiday season, deliveries can, unfortunately, be delayed at times.
Kind regards,
DS Smith ePack
Trying hard to think of something negative to say...and failed
Really helpful staff at DS Smith guided me to the best product for my needs. The price was fabulous, the delivery was quick and problem-free. The product is a good-looking, robust box that has protected china in the postal system (!) and the customers love it. My only suggestion is that you do practise constructing the boxes a few times because the side-locking flaps need a bit of attention to get the box looking ideal. Recommended!
22. november 2018
Uopfordret anmeldelse
Excellent customer services
Excellent customer services - I was not sure about the size of my box and the lady was so helpful. My boxes was delivered the next day which I was not expecting and was such good quality. I will definitely be ordering more boxes from you and I highly recommend this company.
13. november 2018
Uopfordret anmeldelse
Good quality boxes and speedy delivery.
13. november 2018
Uopfordret anmeldelse
Great service from start to finish
Great service from start to finish
I will be using you guys again!
8. november 2018
Uopfordret anmeldelse
Very efficient
8. november 2018
Uopfordret anmeldelse
Quick and efficient service
Quick and efficient service. Easy to use website.
8. november 2018
Uopfordret anmeldelse
The only reason for 3 stars
The only reason for 3 stars, is the look of the product compared to the look on the website, super speedy ordering and delivery, but white boxes were more grey than white.
6. november 2018
Uopfordret anmeldelse
Besvarelse fra DS Smith ePack
Dear Jennine,
thank you for your review. Our cardboard boxes are made from recycled paper, therefore, the colour shade is off-white. To avoid any confusion in the future we have added this information to our website.
Kind regards,
DS Smith ePack
1sr class service
1sr class service, ordered after 3pm and with me the next day. Would definitely recommend and use again.
6. november 2018
Uopfordret anmeldelse
Great product and service will use again
6. november 2018
Uopfordret anmeldelse
always helpful and efficient
always helpful and efficient. well protected
6. november 2018
Uopfordret anmeldelse
Excellent product arrived on time
6. november 2018
Uopfordret anmeldelse
Excellent service and products
5. november 2018
Uopfordret anmeldelse
Excellent value
Excellent value , service and product would definitely use this company again and recommend to anyone moving .
2. november 2018
Uopfordret anmeldelse
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