Dryrobe Anmeldelser 

Really impressed with Dryrobe. The car seat cover is excellent quality and does exactly what it’s meant to. Communication was fast and clear throughout. When our original order got lost, they dealt with it quickly and sent out a replacement with no hassle at all. Great product and outstanding customer service — highly recommend.

I made an error when placing my order, which was a gift. I only realised my error about five weeks after receipt when the recipient opened the gift. I contacted the company by e-mail, they were very understanding and forgiving and resolved the error within a few days. The robe I ordered seems to be extremely good quality, but is as yet untested.

Amazing product and amazing customer service. The team made sure I got the robe in time for the holidays despite some stocking issues. Thank you!

I am a small lady who wanted a dryrobe for walking my dog. I couldn't decide whether to go for a xs size or a child size 10 to 13 year old. So l emailed the company and l must say they were excellent with their advise. Which was to go for the child's size. I'm very happy with my purchase and l live the colour l chose. Grey and orange fleece. I also bought a light weight jacket for my husband for Christmas. Which he loves as well.

After having my own dryrobe for years and absolutely loving it I thought I'd treat my dogs to one for the winter and summer days when they come out of the sea... Being labradors they sometimes think their fish! The first arrived in a nice dryrobe box and the second in a plain brown packet so that was disappointing. They do slip side to side when running without the leg straps these definitely need improving they arnt ideal as others have mentioned. I measured both dogs who were in between sizes so chose the bigger one being XL both smaller females but weigh 33kg and they fit very well. I love the dryrobe brand it's worth the investment, the only improvement would be the leg straps that are needed in windy conditions.

Great service, so helpful on the phone. Many thanks to Andy for making the whole return process so easy. Will buy the right size next time!

The response to my complaint was prompt and the offer to resend the parcel with a discount was most appreciated.

I had an order issue and was resolved efficiently after a couple of emails, quality items.

Amazing customer team experience post purchase as had an issue with the zip. Very proactive team and a pleasure to deal with

Excellent customer service. Responded quickly and efficiently to my query via email. Parcel arrived on time and beautifully packaged.

Have ordered several Dryrobes (too many rowers in the family!) and a few extras. The quality is exceptional and on the rare occasion I have contacted customer services, they are first rate.

Hi all daughters brought me a dryrobe adapt fore Christmas as I use a powered wheelchair and suffer from being getting cold I've used the adapt twice at beach trips over the winter found the adapt to keep me so warm a lot off thought has gone into the product with i can only thank dryrobe fore producing the adapt fore wheelchair users great product yes you can go a loo with keeping in on zips are all in the right places

These are really great products, designed with care and intelligence. They make all kinds of outdoor pursuits seem possible even in the worst weather. The customer service is also excellent - when my delivery was rejected by the pick up point, DryRobe staff quickly sorted out a next day delivery at no cost or inconvenience to me. I would unhesitatingly recommend them.

I purchased a dryrobe dog coat for my Jack Russell and it’s amazing! Fits him perfectly, even the elasticated straps for the back legs are fine and not too tight or loose, which my dog isn’t bothered by at all. It’s super warm and waterproof and very stylish.

Would definitely recommend 🐶☺️

Last minute.com ordering bloke style, was only saved by the amazing, help from all at dryrobe, my stuff all arrived in the nick of time, cannot rate high enough, literally going the extra mile, , the goods are crazy good quality, first order, will definitely order more going forward
Happy Paul Kent

I just got my dryrobe and followed the sizing instructions, my robe is perfect, I have the alpine collection camo white. It’s replaced a cheaper version of dryrobe and now I know why this is the best! So warm and massive hood, well made and it’s nice looking.
By mistake I cut through the zip pull when removing my labels and contacted customer service to see if I could by a replacement pull, they are sending one out free of charge, it’s only a small thing but has made me really recommend each aspect of dry robe service.

To start of with I was having issue in returning my order then I received a call from Andy who took two mins to rectify my issue and send through a code for me to return ! Outstanding thank you

I have ordered from dry robe a few times.This time i ordered a dry robe coat with free bag, but forgot to add the bag. I emailed customer services and they replied promptly with a code.
Fantastic service would highly recommend.

Disappointed, appalling customer service I do wonder if a department actually exists.
I returned my parcel in the 15th for an exchange. I have had no communication whatsoever, I tracked the parcel and the last entry was the 16th. I have rang to be informed the “customer service team is busy” then the line cuts off. I have tried the live chat to be told they don’t deal with enquiries and the log was ended. I have emailed and again no response.
I appreciate it is Christmas and was hoping the robe which I asked to be exchanged would have been re posted out.

The ordering procedure is excellent but I made a mistake when signing up for a free storage bag and didn’t realise the confirmation email had gone into my junk. One email to customer services and ‘Liv’ sent me code as a gesture of good will, bag ordered, one very happy customer. Thankyou Dryrobe.