Dryrobe Anmeldelser 

I had ordered a dryrobe for my partner for Christmas and hadn't realised I was able to use my blue light card (we both work for the same company supporting young adults with autism, and additional needs in the community, teaching life skills so we're often outside for hours at a time. Not great pay but very rewarding :)
I emailed as soon as id realised and Sophie answered my email with in a day and and refunded the difference straight away, which obviously makes such a difference, so I can't thank you enough Sophie :) I will be ordering one for myself over my next few pay days :)
Thank you.

While had a issue with delivery or lack of,(not dryrobe fault but DPD ) I can't fault dryrobe and the customer service i received.

Fast to respond, followed up and checked in with us to make sure all was well.

I have to say quite possibly the best customer service ever!!!

Well done dryrobe and thank you

Absolutely excellent !! Customer services couldn’t have done more to help me and I appreciate all their help ! Christmas Blessings to you all and thank you !

Great company and customer service I received was outstanding nothing was a problem to Dryrobe to sort my issue out .
I would recommend Dryrobe the products are just fantastic and great after washing they don’t loose shape or colour.

At a busy time doing everything possible to resolve a delivery issue

Now I know what all the fuss is about!
The quality of the Dryrobe is excellent.
So well made using recyclable materials is a win win.
Website is packed with all the info you need including enough information about sizing so you can’t really go wrong.
The only thing that’s a bit tricky is choosing a colour scheme as there are so many!
Delivery is fast sometimes next day.
The Customer Service team are excellent.
I had a few questions & response was fast friendly and informative.
Also to get a speedy delivery a few days before Christmas is great!
Thank you to all at Dryrobe
I will definitely be purchasing again for family members as mine will last a very very long time.
You are not just buying a Dryrobe you are getting a whole experience!

The after sales service was probably the best I have ever experienced. I would definitely recommend Dryrobe to anyone.

Fantastic company. Just ordered my 2nd DryRobe as the quality of my first is incredible and I wanted to try a new colour. Contacted customer service with a query and they responded right away and we very helpful. Highly recommend

Great product and service. I made an error when requesting the free bag, but the customer services team sorted it all out for me.
Will definitely recommend purchasing from them to others.

A great coat to wear in cold and wet conditions keeps you dry from top to bottom fabulous love my dryrobe 😜

This Sunday I signed up for the free robe bag offer on your website, but never got an email back. Today I then chatted with Rochelle who told me that she has tried signing me up again and that I have to wait another 24 hours for the discount code, despite having already waited 4 days. She told me that there was nothing she could do and nobody she could escalate to to get this resolved today. Not showing a lot of interest in customer care

Really thankful after Emailing Dryrobes as being I’m a pensioner I not very hi tech. Wanted to order a dryrobe with the free dry bag but was really unsure how to do it. Very kindly was given the information as to how to fill in the voucher code so was able to place my order successfully

First delivery went to the wrong house but dryrobe didn't quibble and efficiently and in a very customer-friendly manner immediately sorted a replacement to be sent and they sorted out the issue directly with dpd
A replacement was sent within days and the two customer service team dealing with the issue were friendly and helpful throughout

Absolutely chuffed to bits with my dry robe, I had to return my first order as it was too big, very straight forward and free postage. Customer service is excellent, I emailed them about the code not working for my free compression bag, they have sent me a free one in the post. So nice to have easy communication from a company in the UK 😊🤣

Great product delivered on time,made an error on ordering for free stuff sack was very kindly offered new code to redeem offer have done so even got free postage after offering to pay ,wonderful service/ good will, will definitely not hesitate to order again.many thanks.

Great customer service - My order hadn’t arrived when expected and contacted customer service team. Rochelle looked into this and very quickly I was contacted to say that a replacement had been raised for next day delivery. Thank you for a great, efficient and professional service!

Our parcel was lost. Maisie in Dryrobe customer services quickly chased up and sent a replacement yesterday Great customer service

Ordered 2 x Dryrobes for my grandsons. Realised that I hadn’t taken advantage of a free gift offer of a bag. I emailed customer service, not really hopeful of any success because the mistake was entirely my fault.
I received a nice email the next day from Maisie who, as a gesture of goodwill, gave me a new code for a free bag, which when I ordered also gave me free delivery with DPD - by far my favourite couriers!
I have now received all my items which are of lovely quality, and looking forward to the grandsons receiving them.
Many thanks 😊

Promotional code failed .. once highlighted to customer service , a new code was issued immediately and compression bag delivered very promptly.
The robes were excellent on race day . Quality service and product

I’ve just ordered the Alpine white Dry Robe. Amazing quality as per usual! This is my fourth one over the years. Super stylish and love the fur hood! I contacted customer service with a query on delivery and Sophie gave first class service and answered all my questions. Highly recommend this company and their dry robes! Thankyou!