My questions were answered the week before by Annamarie and I called her back last Wednesday to order a DR ProSP. She was very helpful in assisting with my phone purchase, assisted with proper access... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered a part (spindle bearing housing) for my DR Power string mower a week ago. No word on when the part will ship, just emails regarding a new warehouse is impacting shipments. Other sites are stat... Se mere
Terrible customer service. Called and hung up after a 45 minute wait. Then entered the customer service chat and was assured my refund was being processed. It’s been 2 weeks and still no refund. They... Se mere
We have purchased DR Power Equipment several times during the past 25 years. Our splitter and chipper have lasted and worked very well for us -- and are still going after about 25 years each. We just... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Wood Chippers, Brush Mowers, Stump Grinders, String Trimmers, Leaf Lawn Vacuums, Rototillers, Wood Log Splitters, Lawn Aerators, Lawn Mowers, and more
Kontaktoplysninger
800 Hinesburg Rd, 05409, South Burlington, USA
- (800) 687-6575
- info@drpower.com
- drpower.com
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Line Caddy size for Mower Trimmer not Specified
I searched the DR website for the length of the Line Caddy in Special #2. The descriptions on the DR website do not disclose the length. My order arrived with the 26" Caddy. I ordered the Easy Line Change upgrade for my trimmer that requires 13" line pieces. I then learned that there is a "26" Caddy" and a "Caddy" that is 14" long. The Special #2 just said "Caddy". I suggested that DR Power update their product descriptions for the Caddy products.
Customer service made it right. They credited me for the 26" Caddy received and allowed me to order the 14" Caddy with free shipping. Thank You!
Website navigation.
The ease of navigating their website and finding the parts for my machine.
Dr. Trimmer waste of money
I have had my Dr Trimmer for under two years bought top of the line with all the bells, whistles and attachments. I have minimally used because it needs some type of repair work everytime I use the trimmer. I have seen the amazing videos which is why I purchased for my farm. This machine does not work like in the videos. Dr. Trimmer is responsive when purchasing but no response when there is a problem. Crickets.........
Loving it!
My husband and I are getting older and carrying a trimmer around the inside and outside perimeter of our fenced yard was becoming too physically taxing. The DR trimmer is perfect! The online purchase experience was easy and efficient. Delivery of the machine itself was flawless. There was some confusion with the extra parts I ordered but they arrived only a day after the trimmer. We also have a Generac generator so overall awesome experiences with this company as a whole.
Great customer service
I couldn’t find my part number in my owner manual so I called DR Company directly and the sales department found my part and number. Sales lady was very pleasant and helpful. Very good experience. I would recommend DR products. I’ve had my DR Pilot for four years and use it to trim my 16 acres. It still runs like new.
Parts' Website is Outstanding
I was looking for specific parts for my DR Brush Cutter and the manual provided for the machine was detailed and helpful. The DR website's search engine was very good as it identified all parts I needed.
Liked being able to place the order
Liked being able to place the order. Still waiting for Tax Exempt status.
Website was easy to use.
Customer Service is excellent.
Customer Service is exceptionally helpful, knowledgeable and responsive.
Got what I needed.
Online catalog was easy to use. Parts were easily identifiable. Part was shipped quickly after order was placed. Don't really like the cost of shipping. It's expensive if you are just buying 1 part. Wish there was a cheaper option for that. Overall satisfied.
One of the best investments that I’ve made.
Quick delivery of the product that I have ordered. Very good product, I have the DR Brush and Field Mower and the string trimmer. I’ve wound definitely say it was the best investment I’ve made for keeping up my property.
Request for useless data.
Why is it nearly every purchase one makes in todays world they want you to write a review. Evidently they have enough staff on hand to not only request this but then to compile the answers. How is one supposed to evaluate a companies before and after sales support when all you have done is complete an order form and pay for it. Aren’t you wonderful for accepting.my credit card. I guess that about it. Should make headlines.
Great machine!
Great machine!! Had delivery in 3 days. Definitely heavy duty!! Easy to assemble and operate. Head and shoulders over previous edger!! Thank you!!
Called to order, was a fast and easy process
Haven’t received product yet with road weight limits on having it delivered to a truck depot and will pick it up when delivered
First time ordering was easy
First time ordering was easy. I’m not sure if I ordered what I need.
Self propelled string trimmer purchase
The unit arrived assembled except for the wheels, which were easy to attach. After filling with oil and fuel it started right up.
Every experience I have had speaking…
Every experience I have had speaking with anyone at DR has been exceptional. I am very satisfied with both the product and the people.
Thanks much,
Ron Kardas
Ordering tow bar was easy and it…
Ordering tow bar was easy and it arrived in a timely manner
Pro XL DRT Quality Piece of Equipment
I did much research on rear tine tillers. I was initially leaning towards a Troy-Bilt, but after reading hundreds of reviews, I opted out. I then found d the DR tiller options. For the price and quality review ratings, I was sold.
I had it shipped to a distribution center and picked it up yesterday. I assembled it this morning, probably an hour of my time, including gas and oil. During the minor assembly, the instructions were very well written, fit and finish was excellent. The moment of truth was when I started it the first time…one pull of the rope and it fired up.
No time today to do actual tilling, I just drove it to the shed and that went very well. BTW, it has a reverse and neutral and is very easy to maneuver.
Will follow up on the review once I churn up some dirt. Cannot go wrong with this quality equipment for the price point.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








