Very easy to organise and very helpful with the quick responses to my queries. Airport collection was great and car ready to go when we arrived (though they could have washed all the dust off it befo... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Drivenow offers cars from a number of reputable firms at prices below the rates offered by booking directly with those companies. They have an office in Camberwell Vic. so any problems can be discuss... Se mere
Great value for money. The 2/3 Berth Princess Hitop we rented (Calypso) was a reliable companion, not the smallest technical problem at all despite the high mileage it had on the dial. It was very tid... Se mere
Transparent on its rental policy details. Website is easy to navigate. Rental vehicle excess amount is clearly stated and explained with various option put up to reduce the high excess imposed by car... Se mere
Virksomhedsoplysninger
Om DriveNow
Oplysningerne kommer fra forskellige eksterne kilder
CORONAVIRUS (COVID-19) Travel Advisory: Campervan Rental Cancellation Policies
We Compare Car Hire Car Hire guaranteed with the lowest available rates all in one place and all the time. That's what makes DriveNow the home of the best rental deals in Australia. DriveNow delivers the widest choice of rental providers and vehicles to guarantee you the lowest and latest prices on car rental in Australia. Since 2003 we've been comparing the cost of car rental and today you can find the best deals in countries including Australia, New Zealand, Canada, France, Germany, Spain, Italy, Ireland, the US and on UK car hire all under the one web roof. Rental prices and vehicles are laid out in an easy to read grid allowing you to instantly compare the best deals, daily rates and review vehicle features before you book. Making a booking is quick and easy with instant confirmation. We guarantee the lowest available price and there are absolutely No Booking fees or hidden costs with DriveNow.
Kontaktoplysninger
1/1415 Toorak Rd, 3124, Camberwell, Australien
- +61 3 90957460
- savemore@drivenow.com.au
- drivenow.com.au
Rip offs
At a worlds most difficult time, Covid 19. I have had to cancel my booked Van with this company, whom are terrible to deal with. They slammed us with a new policy called Covid 19 which incurred us a $250 fine to us cause we were booked with them during a epidemic, even thou we cancelled Months prior to our booking. I am not happy with the way they have dealt with us. I’m a business owner myself and I can see why now businesses don’t last. I would stay right away from this site as you will only get ripped off.
16. maj 2020
Uopfordret anmeldelse
Besvarelse fra DriveNow
Hi Missy,
We note you have not provided your reference number to identify you so we can contact you and assist. Please be absolutely assured DriveNow do not apply a "fine" to any of our customers. DriveNow are providing refunds where applicable, a replacement booking or a credit for future use to ensure all our customers obtain the best outcome possible. If you have only provided social media feedback and not contacted us directly - please do as a matter of urgency and our team can then assess your case.
We look forward to hearing from you.
DriveNow
Had to cancel a booking because of…
Had to cancel a booking because of Covid-19. Had to cancel because of a global Pandemic and the Federal Government and health authorities handing out fines for non-essential travel. Cannot get a refund. Cannot reach them on the phone, have left multiple messages.
$250 "booking fee" gone.
28. april 2020
Uopfordret anmeldelse
Besvarelse fra DriveNow
Hi Andrew,
Thank you for reaching out to us during these challenging times. Our entire team are currently focused on processing refunds and cancellations and at this time, do not have additional staff available to manage incoming calls.
As per our recent emails we are delighted to be able to secure your suppliers cancellation fee of $250 as a future credit towards travel within Australia, New Zealand and the United States.
Stay safe
The DriveNow team
Booked a motorhome which was fine until…
Booked a motorhome which was fine until Covid 19 struck and had to cancel,good luck trying to get a refund from these people,they said 3 to 4 weeks it's been nearly 5 and still no sign of a refund and not answering emails either,be careful
21. april 2020
Uopfordret anmeldelse
Besvarelse fra DriveNow
Hi Paul,
Thank you for your continued patience during this time.
Please be assured our dedicated team are working diligently to update all bookings for thousands of our loyal customers as quickly as possible.
A member of our team will be in touch tomorrow to discuss the status of your refund.
Thank you - DriveNow
Definitely a car rental site to consider
An easy to use site that has the major car rental companies, so usually this means they can be trusted not to have any hidden extras. Also, the fact that no payment is needed upon booking (or sometimes just a nominal fee), so you just pay when you pick up the car.
8. april 2020
Uopfordret anmeldelse
easy to navigate and place an order
12. marts 2020
Uopfordret anmeldelse
Highly Recommend!
Left it far too late to book a campervan for an upcoming road trip and was having a lot of trouble finding a suitable vehicle that was still available, but the customer service was lovely and helped me find something just in time!
9. marts 2020
Uopfordret anmeldelse
Great service with an easy to use site.
6. marts 2020
Uopfordret anmeldelse
Best one there is
Cheapest out there looked at a few different ones & very easy to use good communication
5. marts 2020
Uopfordret anmeldelse
Easy process with no money up front
5. marts 2020
Uopfordret anmeldelse
Not my first choice of van but a…
Not my first choice of van but a suitable alternative offered
20. februar 2020
Uopfordret anmeldelse
very easy to do this web site
very easy to do this web site
good price
5 stars
13. februar 2020
Uopfordret anmeldelse
Very clear website to use.I always rent…
Very clear website to use.I always rent cars using the Drivenow website.
11. februar 2020
Uopfordret anmeldelse
Excellent service and great price.
6. februar 2020
Uopfordret anmeldelse
worth trying
24. januar 2020
Uopfordret anmeldelse
Pricing…
Have used Drivenow for a few years and never an issue, always get what you book, great prices
19. januar 2020
Uopfordret anmeldelse
Easy website
19. januar 2020
Uopfordret anmeldelse
Sensational
18. januar 2020
Uopfordret anmeldelse
Elise (from Melbourne) was incredibly…
Elise (from Melbourne) was incredibly helpful.
Many people are quick to complain about poor service but forget to reward customer service people when they're extremely good at what they do...I thanked Elise very much for her help and advice - she really was brilliant.
The process of booking was pretty easy, but made so much easier with Elise's help.
Two tips...
1. Maybe offer the Additional Driver option on the first page at the time of booking.
2. It would be great if you could make it easier for people wishing to book more than one car - once the booking confirmation comes up you're unable to access the previous pages, and thus you can't easily go back to make a second booking. Unless I've missed a way of doing that...please do let me know. :)
Otherwise, well done!
11. januar 2020
Uopfordret anmeldelse
Does not show KM limits until booked
The daily km limit was not shown until I made the booking - now I have to go through the process of cancelling the booking
27. december 2019
Uopfordret anmeldelse
Besvarelse fra DriveNow
Hi AP,
Thanks for reaching out to us. Please be assured we do not charge cancellation fees if you choose not to proceed with this booking which is reflecting limited kilometres. A member of our team will contact you tomorrow to assist you in securing a booking offering suitable inclusions to suit your needs.
Thank you - the DriveNow team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.