Bryn was top notch with customer service and attention to what I queried about. The help and the feedback was great. Query solved almost immediately. Even listened to some friendly advice in customer... Se mere
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Bryn was top notch with customer service and attention to what I queried about. The help and the feedback was great. Query solved almost immediately. Even listened to some friendly advice in customer... Se mere
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Made 1 deposit and won £1000 within no time had a email saying I was banned from all promotions etc which I don’t use or never take bonuses anyway. Went to place another football bet with my winnings... Se mere
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Anthony from customer service was extremely helpful when a bet didn't settle correctly. Got it all sorted in a master of minutes.
Bryan was really helpful with my issue i had and he resolved it really quickly where as I had to go through other agents who seemed not very interested to help me but thanks to dragon bet having peopl... Se mere
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DragonBet is an independent online bookmaker specialising in horse racing betting, football betting, live betting, and online sports betting in the UK. As a family-run bookmaker with real on-course experience, we offer competitive odds, fast withdrawals, expert customer service, and a personal approach to betting. We combine traditional bookmaking knowledge with a modern online betting platform, giving customers a fair, safe, and enjoyable betting experience across horse racing, football, and other major sports.
Alexandra Gate Business Centre Ltd, 2 Alexandra Gate, Ffordd Pengam, CF24 2SA, Cardiff, Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 89 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Won £350 on casino, made a withdrawal and straight into my bank 5 minutes later, very impressed!

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Well laid out site with very helpful support. I had some technical issues with my welcome offer but it was resolved very quickly by live chat. Duncan Jones resolved the issue very fast in a friendly manner. I will be continuing to use this site .

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Had my 100 free spins and won up to £150 but but it didn’t give me the money it just put it as bonus and could only play it on big bass. You never actually get the money! Shocking website the promo sign up is a waste of time 🤣🤣🤣

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Quick response to my query, very helpful and friendly and resolved my issue kindly. Thanks so much ☺️

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Great website and Pete on live chat was very helpful

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Slight glitch with the website that wouldn’t let me place my BB selections.
Spoke to Owain on Live Chat who sorted it straight away with a custom betslip.
Really impressed!

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Really happy with the customer service I just had proper chuffed thanku for being caring

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Why are you breaking the rules asking for peoples information upon there withdrawal my friend has been with you 9 months and spent numerous amounts of money with you he’s had one withdrawal in this time for £40 and he actually won something decent yesterday and you have emailed him requesting all sorts of stuff you’ve had 9 months to request this but you’ve simply waited to he’s had a nice withdrawal…I will be sending this information to the gambling commission plus a breakdown of every deposit he has made in the last 9 months your can’t keep getting away with this breaking the rules all the time

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Disgusting company. I won more than I deposited, made a few withdrawals and then they suddenly lock my account without any warning, saying they have "made a business decision to close your account". The decision was because they LOST money and didn't like it. I did nothing wrong, they are leeches that only like losers playing their games. Avoid them as you won't get paid if you win.

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Some issues with withdrawal but Bryn sorted this quickly. Bookies get a bad rep but for me these are the best out there.

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Good for horse racing and football betting,I tried to win big on Casino site ,bet loads ,won small bets and one mega .but seem impossible to win a fortune,after all it's what we are all looking for ,good for transactions returns,shame .iv tried most betting sites ,not gonna win that big win we all want ,iv say overall dragonbet have been ok with me .I now closed my account with them . because feel you can'rt win in the long run ,they just keep takeing my money.

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Amazing site , only been a member for a few months and outstanding all round service , Anthony an absolute pleasure to deal with on live chat . Really fun site with guaranteed best odds too . Well done

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Disgusting my site worse out there . Only give u small wins and that’s after taking thousands . Horrible . Avoid this criminal organisation !
Im editing this in response to your reply . The good reviews posted aren’t true they work for you . You a corrupt fraudulent organisation that prays on the vulnerable end of !!

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Great selection of bets on Football, especially specialists in Welsh Football, all the way down the pyramid. Customer service are really fast at responding, emails within less than half hour, and lice chat is almost instant. Always very helpful, Duncan especially today.

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Feel for those who are complaining about fairness and lack of payouts.
The response is that all games running to advertised RTP.
My experience some time ago, upon asking for figures, was that EVERY Big Bass slot I played paid significantly less than advertised RTP over a reasonable period of time.
Not one or two a bit less, EVERY one was less than the average.
I know enough about maths to know that to have so many games paying less than average and non paying more, is very suspect indeed because it should be almost a statistical impossibility.
Winners abound on their YouTube channel, however, of which they circumvent the regulations by not directly naming the company on the videos themselves.
Newer customers may appreciate my experiences so you can avoid the unfairness I had.

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All together not bad... Had some winings and withdraw was fast, in max 1h money is paid out. Games fairly good. The thing I found annoying is at betting point when you open "in play" fotball and there is no minus of play next to game! Wow! How can someone even missed to put that! For each game you need to open the game to see what minutes or what half they playing. Very annoying. But all together not bad for now.

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A very friendly and helpful bookmaker!
I recently spoke to Bryn via email who was polite, efficient and resolved my query effortlessly.
What a refreshing experience dealing with a bookmaker like this one, thank you DragonBet!

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Nothing is too much trouble for them. Never have to wait too long for them to pick up the chat. Especially Bryn, she is Top Girl!!!

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overall poor.
deposited on day one no reasonable promotions messaged live chat they said they ONLY do 10 pence spins promotions, then another agent interjected and said they occasionally do 50 pence and £1 spins. did not say when they have in past or when they will in future.
live chat is legitimately powerless, i believe they are working remotely and listening to your issue, then sending an email with your problem to the other support team for them to solve. unnecessary.
set deposit limit to £1 will update and play here again when their promotions are not 20-30 times worse than competitors.
elaborate if you are not lying, how are you competitive with promotions when you give out 10 pence spin slop?

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