DragonBet Anmeldelser 

600
•
TrustScore 4 ud af 5

3,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Bryn was top notch with customer service and attention to what I queried about. The help and the feedback was great. Query solved almost immediately. Even listened to some friendly advice in customer... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Made 1 deposit and won £1000 within no time had a email saying I was banned from all promotions etc which I don’t use or never take bonuses anyway. Went to place another football bet with my winnings... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Anthony from customer service was extremely helpful when a bet didn't settle correctly. Got it all sorted in a master of minutes.

Bedømt til 5 ud af 5 stjerner

Bryan was really helpful with my issue i had and he resolved it really quickly where as I had to go through other agents who seemed not very interested to help me but thanks to dragon bet having peopl... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Online casino eller bookmaker
  2. Bettingvirksomhed
  3. Bookmaker
  4. Kasino
  5. Online sportsvæddemål
  6. Spilletjeneste

Skrevet af virksomheden

DragonBet is an independent online bookmaker specialising in horse racing betting, football betting, live betting, and online sports betting in the UK. As a family-run bookmaker with real on-course experience, we offer competitive odds, fast withdrawals, expert customer service, and a personal approach to betting. We combine traditional bookmaking knowledge with a modern online betting platform, giving customers a fair, safe, and enjoyable betting experience across horse racing, football, and other major sports.


Kontaktoplysninger

Du bør vide

3,8

God

TrustScore 4 ud af 5

600 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 89 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,8

Alle anmeldelser

(600)

322 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Speedy withdrawal

Won £350 on casino, made a withdrawal and straight into my bank 5 minutes later, very impressed!

31. august 2026
Uopfordret anmeldelse
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Besvarelse fra DragonBet

Good work Victoria, we recognise the importance of speedy withdrawals. Enjoy the winnings

Bedømt til 4 ud af 5 stjerner

Well laid out site with very helpful…

Well laid out site with very helpful support. I had some technical issues with my welcome offer but it was resolved very quickly by live chat. Duncan Jones resolved the issue very fast in a friendly manner. I will be continuing to use this site .

31. august 2026
Uopfordret anmeldelse
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Besvarelse fra DragonBet

Thank you for the review and thank you for the custom

Bedømt til 1 ud af 5 stjerner

Had my 100 free spins and won up to…

Had my 100 free spins and won up to £150 but but it didn’t give me the money it just put it as bonus and could only play it on big bass. You never actually get the money! Shocking website the promo sign up is a waste of time 🤣🤣🤣

29. august 2026
Uopfordret anmeldelse
DragonBet-logo

Besvarelse fra DragonBet

Hi Corey, we're sorry you feel this way but it appears you didn't meet the wagering requirement's.

If you'd be willing to jump on the live chat the team can talk you through the t's and c's - you will have also been presented them when you accessed the promotion.

Bedømt til 5 ud af 5 stjerner

Efficient, friendly and helpful

Quick response to my query, very helpful and friendly and resolved my issue kindly. Thanks so much ☺️

25. august 2026
Uopfordret anmeldelse
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Besvarelse fra DragonBet

Thanks Sian and thanks for being a customer of ours - best of luck on the site

Bedømt til 5 ud af 5 stjerner

Slight glitch with the website that…

Slight glitch with the website that wouldn’t let me place my BB selections.

Spoke to Owain on Live Chat who sorted it straight away with a custom betslip.

Really impressed!

24. august 2026
Uopfordret anmeldelse
DragonBet-logo

Besvarelse fra DragonBet

Cheers Owain, glad to hear your namesake got you sorted and we'll investigate the blip.

Appreciate the review and appreciate the custom

Bedømt til 5 ud af 5 stjerner

Really happy with the customer service…

Really happy with the customer service I just had proper chuffed thanku for being caring

24. august 2026
Uopfordret anmeldelse
DragonBet-logo

Besvarelse fra DragonBet

Thanks Jay, we do care. As a small independent business our customers matter to us and we're grateful to everyone of them. Best of luck

Bedømt til 1 ud af 5 stjerner

Why are you breaking the rules asking…

Why are you breaking the rules asking for peoples information upon there withdrawal my friend has been with you 9 months and spent numerous amounts of money with you he’s had one withdrawal in this time for £40 and he actually won something decent yesterday and you have emailed him requesting all sorts of stuff you’ve had 9 months to request this but you’ve simply waited to he’s had a nice withdrawal…I will be sending this information to the gambling commission plus a breakdown of every deposit he has made in the last 9 months your can’t keep getting away with this breaking the rules all the time

23. august 2026
Uopfordret anmeldelse
DragonBet-logo

Besvarelse fra DragonBet

Hi James,

Please explain to your friend that we understand why the timing of the request may have caused concern. However, a withdrawal does not itself determine when an account is reviewed, and the request was not made because the customer had won and certainly not because we were seeking to avoid making payment.

Account reviews can arise for a number of reasons and may require us to verify information relating to the customer, their payment methods or the operation of the account.

This may well have also been the case when you posted a similar review about us regarding your wife's account.

Where information is required, we must complete those checks before allowing certain account activity to continue.

For privacy and security reasons, we cannot discuss another person’s account publicly or through a third party. The registered account holder is welcome to contact us directly, and we will explain what is required and work with them to complete the review as quickly as possible.

They are, of course, entitled to contact the Gambling Commission. We will cooperate fully with any enquiry and provide the relevant account history and reasoning behind our actions.

Bedømt til 1 ud af 5 stjerner

Close your account if you WIN

Disgusting company. I won more than I deposited, made a few withdrawals and then they suddenly lock my account without any warning, saying they have "made a business decision to close your account". The decision was because they LOST money and didn't like it. I did nothing wrong, they are leeches that only like losers playing their games. Avoid them as you won't get paid if you win.

24. august 2026
Uopfordret anmeldelse
DragonBet-logo

Besvarelse fra DragonBet

Hi Da,

We’re sorry to hear that you feel this way. We cannot discuss the circumstances surrounding an individual account on a public forum, but our terms allow us to close an account where we consider it appropriate to do so.

To be clear, account closures are not made simply because a customer has won or withdrawn more than they have deposited.

A range of factors may contribute to such a decision, the financial position of a customer would not be one of them.

Bedømt til 5 ud af 5 stjerner

Some issues with withdrawal but Bryn…

Some issues with withdrawal but Bryn sorted this quickly. Bookies get a bad rep but for me these are the best out there.

20. august 2026
Uopfordret anmeldelse
DragonBet-logo

Besvarelse fra DragonBet

Cheers Chris, glad to hear that Bryn got you sorted and apologies for the friction in the first place. Best of luck and thanks for using us

Bedømt til 4 ud af 5 stjerner

Good for horse racing and football…

Good for horse racing and football betting,I tried to win big on Casino site ,bet loads ,won small bets and one mega .but seem impossible to win a fortune,after all it's what we are all looking for ,good for transactions returns,shame .iv tried most betting sites ,not gonna win that big win we all want ,iv say overall dragonbet have been ok with me .I now closed my account with them . because feel you can'rt win in the long run ,they just keep takeing my money.

19. august 2026
Uopfordret anmeldelse
DragonBet-logo

Besvarelse fra DragonBet

Hi Derek, thanks for taking the time to leave a review and we're sorry to see you go.

Bedømt til 5 ud af 5 stjerner

Amazing site

Amazing site , only been a member for a few months and outstanding all round service , Anthony an absolute pleasure to deal with on live chat . Really fun site with guaranteed best odds too . Well done

19. august 2026
Uopfordret anmeldelse
DragonBet-logo

Besvarelse fra DragonBet

Thank you Dan, we very much appreciate you leaving a review and very much appreciate you being a customer of ours

Bedømt til 1 ud af 5 stjerner

Disgusting my site worse out there

Disgusting my site worse out there . Only give u small wins and that’s after taking thousands . Horrible . Avoid this criminal organisation !

Im editing this in response to your reply . The good reviews posted aren’t true they work for you . You a corrupt fraudulent organisation that prays on the vulnerable end of !!

17. august 2026
Uopfordret anmeldelse
DragonBet-logo

Besvarelse fra DragonBet

Hi John, we're sorry you feel this way but we are a UK Gambling Commission regulated business and are in no way criminal.

We have no influence over how the games payout but do ensure they run to the advertised RTP's as is a condition of our licence.

Many of our customers have experienced big wins and as you'll see from previous reviews often praise our fast payouts, excellent customer service and the array of free bet drops, slots club and promotions we offer.

Bedømt til 5 ud af 5 stjerner

Welsh Football ***** and Customer Service is great

Great selection of bets on Football, especially specialists in Welsh Football, all the way down the pyramid. Customer service are really fast at responding, emails within less than half hour, and lice chat is almost instant. Always very helpful, Duncan especially today.

16. august 2026
Uopfordret anmeldelse
DragonBet-logo

Besvarelse fra DragonBet

Cheers Jamie, being able to offer a small bet on the local sport hopefully shines a light on some of the games and helps with engagement for the leagues.

Really appreciate the kind words - pob lwc with the site

Bedømt til 1 ud af 5 stjerner

Feel for those who are complaining…

Feel for those who are complaining about fairness and lack of payouts.
The response is that all games running to advertised RTP.
My experience some time ago, upon asking for figures, was that EVERY Big Bass slot I played paid significantly less than advertised RTP over a reasonable period of time.

Not one or two a bit less, EVERY one was less than the average.
I know enough about maths to know that to have so many games paying less than average and non paying more, is very suspect indeed because it should be almost a statistical impossibility.

Winners abound on their YouTube channel, however, of which they circumvent the regulations by not directly naming the company on the videos themselves.
Newer customers may appreciate my experiences so you can avoid the unfairness I had.

1. januar 2026
Uopfordret anmeldelse
DragonBet-logo

Besvarelse fra DragonBet

Hi David,

I believe you've now posted over twenty one star reviews about us on here.

I can see that we're not the only company you have given 1 star to - in fact all 71 of your reviews have been one star so at least we're not alone in your ratings.

As explained before, we're sorry that things didn't work out for you and that you feel you were treated unfairly.

We have no influence over how the games run so are unable to favour anyone - nor would we.

They are provided by the gaming studios and sit on our site. The games are tested to ensure they run at the advertised RTP's (as is a requirement of our UK Gambling commission licence.)

We genuinely wish you well but looking over your posts directed at several gambling companies it appears that you expectations are misled and we'd advise you take some time away from gambling.

Bedømt til 4 ud af 5 stjerner

All together not bad..

All together not bad... Had some winings and withdraw was fast, in max 1h money is paid out. Games fairly good. The thing I found annoying is at betting point when you open "in play" fotball and there is no minus of play next to game! Wow! How can someone even missed to put that! For each game you need to open the game to see what minutes or what half they playing. Very annoying. But all together not bad for now.

15. august 2026
Uopfordret anmeldelse
DragonBet-logo

Besvarelse fra DragonBet

Hi Toni, thanks for the review and the feedback. It's genuinely appreciated as is your custom.

Unfortunately we don't own the tech platform we sit on but we will raise the 'in-play issue' with our provider and see if we can get a solution.

Thanks again for the review and good luck with the site

Bedømt til 5 ud af 5 stjerner

A very friendly and helpful bookmaker!

A very friendly and helpful bookmaker!

I recently spoke to Bryn via email who was polite, efficient and resolved my query effortlessly.

What a refreshing experience dealing with a bookmaker like this one, thank you DragonBet!

13. august 2026
Uopfordret anmeldelse
DragonBet-logo

Besvarelse fra DragonBet

Thanks Sam. Really appreciate this and really glad to hear Bryn reflected what we are about as a company. Best of luck and thanks for using Dragonbet

Bedømt til 5 ud af 5 stjerner

Nothing is too much trouble for them

Nothing is too much trouble for them. Never have to wait too long for them to pick up the chat. Especially Bryn, she is Top Girl!!!

11. august 2026
Uopfordret anmeldelse
DragonBet-logo

Besvarelse fra DragonBet

Thanks MH although Bryn is a man we'll make sure he gets the good feedback.

Appreciate the review and the custom - be lucky

Bedømt til 1 ud af 5 stjerner

overall poor.

overall poor.
deposited on day one no reasonable promotions messaged live chat they said they ONLY do 10 pence spins promotions, then another agent interjected and said they occasionally do 50 pence and £1 spins. did not say when they have in past or when they will in future.

live chat is legitimately powerless, i believe they are working remotely and listening to your issue, then sending an email with your problem to the other support team for them to solve. unnecessary.

set deposit limit to £1 will update and play here again when their promotions are not 20-30 times worse than competitors.

elaborate if you are not lying, how are you competitive with promotions when you give out 10 pence spin slop?

9. august 2026
Uopfordret anmeldelse
DragonBet-logo

Besvarelse fra DragonBet

Hi Jake,

We're sorry that this is your experience, we take pride in having an in-house live chat team that is based in our Cardiff office.

We believe we are very competitive with our promotions - regularly rewarding with free spin drops, a loyalty club and many other promotions and give aways.

Dette er Trustpilot

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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