Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
2,8
3 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ordered a rug LAST YEAR and it never arrived. EIGHTEEN emails later, and a bunch of lies saying ‘it’s on the way’, only to FINALLY receive a refund three months after purchasing because I started messaging their adds on social media and complaining instead. I will NEVER go back. They told me multiple times my order way on the way with express shipping and it was a complete lie.
Ordered two items listed as "In Stock. Ready to Ship." Six business days later they still hadn't shipped — already past their own published 2-day window.
Then it got worse.
Fourteen days after I paid, they emailed asking for an extra $274.28 on top of the $450 shipping I'd already paid at checkout — blaming an internal calculation error. A completed, paid transaction. Their mistake, my problem apparently.
I refused. The goods still haven't arrived. No tracking link. Ever. The 10-business-day delivery window has passed.
Four emails. Three days. Multiple contacts. Their own website promises a 2-hour response.
Complete radio silence. Ghosted.
This isn't a business that makes mistakes. It's a business that goes quiet the moment something goes wrong.
Formal dispute lodged under Australian Consumer Law. ACCC complaint to follow.
Don't walk. Run.
The company initially appeared legitimate, however I now have serious concerns. I placed an order a month ago and, despite repeated assurances that the rug has been dispatched, it has not arrived. Communication has consisted of ongoing email exchanges, explanations for delays, and the provision of multiple consignment notes that have not resulted in delivery.
The company has my payment (a significant amount), but I have not received the product. I am also concerned by the lack of alternative contact options: there is no phone number listed, I cannot find a verifiable physical business presence, and the website chat function appears inactive continuously.
I have requested a refund but I'm worried I won't get it. Based on my experience, I would urge others to exercise caution when dealing with this company. I have also seen reviews on Facebook with others experiencing the same.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
