Dotdigital Anmeldelser 760

TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We’ve been using Dotdigital for the past two years, and the experience has been outstanding, largely thanks to our account manager, Chris Ash. Chris has been an absolute pleasure to work with... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We've been partnered with DotDigital for many years. Their solution has always delivered what we need, in an easy to use and simple way. We find it's very quick and easy to bring new colleagues up t... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

After having going through general auditing at my company, it’s been an absolute freeze when needing answers and support from Dotdigital. This happened because Jonathan Jones (goes by Jay) Wit... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I can't say enough good things about DotDigital's live chat support and our account rep! Their team are lightning-fast and incredibly helpful. No matter how complex an issue, they always respond promp... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Softwarevirksomhed

Skrevet af virksomheden

Dotdigital is a global customer engagement, marketing automation, and data platform that helps you and your teams create connected, personalized experiences across every marketing channel. You can bring all your customer data together, understand your audience, and automate cross-channel journeys that drive real results. With AI-powered insights from WinstonAI, built-in personalization, and integrations with platforms like Shopify, Adobe Commerce/Magento, and your CRM, Dotdigital makes it easy to deliver timely, relevant messages across email, web marketing, SMS marketing, WhatsApp, chat, push, social, ads, and more. Over 4,000 brands worldwide use Dotdigital to scale engagement, boost conversions, and build stronger customer relationships. We’re headquartered at London Bridge, UK with 450+ employees helping customers across the world including the UK, US, Europe, and JAPAC regions. We’re proud to be the world’s first carbon-neutral marketing automation platform, and we hold ISO14001, ISO 27701, and ISO27001 certifications.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

760 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Amazing Platform & Support Team

After using the platform for 2+ years the standard of support received by our account manager Freddie is excellent. Always available to assist us and provide us with a wealth of knowledge and insight that help us to improve. Coupled with this, the constant evolution of the platform makes Dotdigital a leader in the market.

29. februar 2024
Uopfordret anmeldelse
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Besvarelse fra Dotdigital

Hi Callum

Thanks so much for your review! 
We appreciate your kind words 🙂 

Regards
Gemma I

Bedømt til 5 ud af 5 stjerner

Excellent product and support

Great service from both support and sales. Product does exactly what we need with digital marketing. Would recommend.

29. februar 2024
Uopfordret anmeldelse
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Besvarelse fra Dotdigital

Hi Dave

Thanks for your review!
We appreciate it 🙂 

Regards
Gemma I

Bedømt til 5 ud af 5 stjerner

Great support

As a fast-growth company we try new things regularly and the support team at dotdigital are always available with helpful advice.

29. februar 2024
Uopfordret anmeldelse
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Besvarelse fra Dotdigital

Hi Fran 

Thanks for your review! 
We appreciate it 🙂 

Regards
Gemma I

Bedømt til 5 ud af 5 stjerner

Great platform and support team.

Great platform and support team.

We've been with DotDigital for 12m now and can't speak highly enough about the company. The platform gives me everything i need and the team are always there to support and assist if needed.

28. februar 2024
Uopfordret anmeldelse
Dotdigital-logo

Besvarelse fra Dotdigital

Hey Adam,

Thanks for the review and kind words!

We really appreciate it.

Regards,
Rob H

Bedømt til 5 ud af 5 stjerner

We've worked with Dotdigital for over 5…

We've worked with Dotdigital for over 5 years; the platform is very easy to use with great plug-in features, and the account management team are very responsive and knowledgeable.

23. februar 2024
Uopfordret anmeldelse
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Besvarelse fra Dotdigital

Hey John

Thanks so much for your review!
It's great to hear the platform continues to work well for you 🙂 

Regards
Gemma I

Bedømt til 4 ud af 5 stjerner

Lots of useful features including…

Lots of useful features including landing page builder and customer communication tools. Helpful support / account management team.

23. februar 2024
Uopfordret anmeldelse
Dotdigital-logo

Besvarelse fra Dotdigital

Hey Becky

Thanks for your review!
We appreciate it 🙂 

Regards
Gemma I

Bedømt til 5 ud af 5 stjerner

Invested in our success

We started working with Dotdigital in August 2023, we needed to change ESPs quite quickly and they were up to the task, responding quickly and finding solutions to our challenges. The whole team has been supportive, they respond quickly to our questions and are invested in our success. Special shout-out to Jeri and Ashley, it has been a pleasure working with them.

22. februar 2024
Uopfordret anmeldelse
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Besvarelse fra Dotdigital

Hi Alexandra

Thanks so much for your review and kind words!
We really appreciate it. 

Regards
Gemma I

Bedømt til 5 ud af 5 stjerner

Keep up the good work!

We've been using DotDigital for over 2 years and it's working very well for us. Ashley Warner has been absolutely fantastic to work with. No question is too difficult and he gets back to you immediately. Thanks for all your help Ashley, especially with the privacy policy.

5. februar 2024
Uopfordret anmeldelse
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Besvarelse fra Dotdigital

Hey Nafisa

Thanks so much for your review!
It's great to hear the platform is working so well for you! 🙂 

Regards
Gemma I

Bedømt til 5 ud af 5 stjerner

Excellent service

I got in touch with the team via the web chat which was great. I was then put in direct contact with our account manager. Thank you

8. februar 2024
Uopfordret anmeldelse
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Besvarelse fra Dotdigital

Hey Jackie,

Thanks for the review!

We really appreciate it.

Regards,
Rob H

Bedømt til 5 ud af 5 stjerner

Very impressive experience

Sean at Dot Digital was fantastic - extremely proactive and switched on. Have been very impressed by my experience so far - long may it continue!

19. februar 2024
Uopfordret anmeldelse
Dotdigital-logo

Besvarelse fra Dotdigital

Hey 👋️

Thanks for the review!

We really appreciate it.

Regards,
Rob H

Bedømt til 5 ud af 5 stjerner

A must have in digital marketing!

A must have in digital marketing!

The team at Dotdigital are fantastic - Sean our account manager was very friendly and informative.

29. januar 2024
Uopfordret anmeldelse
Dotdigital-logo

Besvarelse fra Dotdigital

Hi Krisha

Thanks so much for your review!
We appreciate it. 

Regards
Gemma I

Bedømt til 5 ud af 5 stjerner

Solid platform with great support

Dotdigital is a rock solid email platform that's flexible and easy to use. Whenever I've encountered any issues or needed pointing in the right direction regarding using certain features, the support team have always been really quick at getting back to me with help and guidance.

14. februar 2024
Uopfordret anmeldelse
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Besvarelse fra Dotdigital

Hey Kane

Thanks so much for your review! 
We really appreciate your feedback 🙂 

Regards
Gemma I

Bedømt til 5 ud af 5 stjerner

Really helpful and super informative

Really helpful and super informative, ensuring we had all the right information to help us decide what the best training for our team is.

5. februar 2024
Uopfordret anmeldelse
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Besvarelse fra Dotdigital

Hey Kara,

Thanks for the review!

We really appreciate it.

Regards,
Rob H

Bedømt til 5 ud af 5 stjerner

Really good customer service

Really good customer service. Sean who manages our account went out of his way to help with a query I had. Really friendly and quick response too. Thanks

9. februar 2024
Uopfordret anmeldelse
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Besvarelse fra Dotdigital

Hey Emilie,

Thanks for the review and kind words.

We really appreciate it!

Regards,
Rob H

Bedømt til 4 ud af 5 stjerner

A sound email partner

The response from the technical team is always timely and relevant. Our account manager makes sure we are aware of anything that may affect our budget. The needs of our users are always considered.

12. februar 2024
Uopfordret anmeldelse
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Besvarelse fra Dotdigital

Hi Pete

Thank you for your review!
Your feedback is appreciated! 🙂 

Regards
Gemma I

Bedømt til 5 ud af 5 stjerner

Dotdigital is extremely useful and…

Dotdigital is extremely useful and versatile, and this is reflected in its staff's attitude and support from the very first meeting.

5. februar 2024
Uopfordret anmeldelse
Dotdigital-logo

Besvarelse fra Dotdigital

Hey Robert

Thanks so much for your review.
It's great to hear such positive feedback! 🙂 

Regards
Gemma I

Bedømt til 5 ud af 5 stjerner

Great customer care

Sean provided a really helpful, quick and positive experience when we enquired about the use of MFA on the system. Really excellent customer care.

5. februar 2024
Uopfordret anmeldelse
Dotdigital-logo

Besvarelse fra Dotdigital

Hey there

Thanks so much for your review!
We appreciate it 🙂 

Regards
Gemma I

Bedømt til 5 ud af 5 stjerner

I loved working with the team at…

I loved working with the team at Dotdigital. I worked with them over many years. Our account manager Chris was amazing!!! His knowledge is incredible. He made everything so easy.

1. juni 2023
Uopfordret anmeldelse
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Besvarelse fra Dotdigital

Hey Bek

Thanks so much for your review!
We really appreciate it 🙂 

Regards
Gemma I

Bedømt til 5 ud af 5 stjerner

The team at DotDigital are great

The team at DotDigital are great! Our account manager, Jonathan, is great and always happy to help with any questions. It's also handy having the chat function for support, this team are always helpful.

31. januar 2024
Uopfordret anmeldelse
Dotdigital-logo

Besvarelse fra Dotdigital

Hey Martin

Thanks for your review!
We appreciate it! 

Regards
Gemma I

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere