DonorPerfect Anmeldelser 454

TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Joel Stevens is an amazing representative, and we are excited to start with this new CRM! Our organization is growing and DonorPerfect checks all the boxes for our future needs.

Bedømt til 3 ud af 5 stjerner

Our trainer seemed a little annoyed by everything, and went super fast. It also was not communicated to him that we would need fast tracking of our data transfer and he made it seem as though this wou... Se mere

Bedømt til 5 ud af 5 stjerner

Cheryl was very patient with our long internal discussions and approval process. She followed up and answered questions for months before we were ready to sign. Most salespeople would have been pushy... Se mere

Bedømt til 5 ud af 5 stjerner

Mike Lawler in sales was fabulous! When vetting CRM providers and asking all the questions Mike was transparent, informative, and dedicated (including answering calls while snowed in) rain, shine, or... Se mere

Virksomhedsoplysninger

  1. Softwareleverandør
  2. Softwarevirksomhed

Skrevet af virksomheden

DonorPerfect is a comprehensive fundraising software solution that offers everything nonprofits need to grow and thrive. Fundraisers can use it to manage gifts, donor relationships, communications, receipting, and other initiatives from a single system. DonorPerfect is especially tuned to your monthly giving success. Dashboard analytics and reporting provide insight into what drives donations, and organizations can send personalized email communications through Constant Contact to donors and supporters. Integrated online forms automatically enter gift information into the donor database, and it can accept and process recurring donations through digital wallets, including PayPal and Venmo. Development professionals can use DonorPerfect to track information about donors, prospects, volunteers, staff and other constituents, and event managers can use auction management tools to manage silent, live, mobile and online charity auctions. Volunteers and board members can have their own, unique access to DonorPerfect, allowing nonprofits to empower their volunteers to act independently while protecting the security and integrity of their donor data. DonorPerfect offers pricing packages to meet any size organization and any budget, and integrated partners that add features like prospect research, automatic updates for lost and expiring credit cards, and text-to-give.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

454 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Initial introduction

Appreciated the live introduction, via Zoom, along with allowing us to ask questions, even though we had basically zero experience with this product or CRM for that matter.

15. december 2022
Bedømt til 5 ud af 5 stjerner

Tom has been just amazing

Tom has been just amazing in answering all our questions and waiting patiently while our Nonprofit moved to a decision at a snail's pace. We had our orientation meeting with Steve Smaglio who helped us create a timeline that will work with our drop dead date for functionality.

26. september 2022
Bedømt til 3 ud af 5 stjerner

I signed up and then nothing happened!

I havent had much experience yet with Donor Perfect, but the experience I have had is odd. I registered for the site and began the process of creating an account. I paid and was told by my contact person that I would hear back with next steps. That was 9 days ago!! I have no idea where I am in the process. Since then I have emailed my contact person and then called and have heard nothing in response!

28. september 2022
DonorPerfect-logo

Besvarelse fra DonorPerfect

Hello, so sorry you've not heard yet from our team. According to our records, they've sent several emails, so perhaps it went to spam or we have the wrong email. Your onboarding coordinator is going to call you today. If for any reason you do not receive the call, here is the contact information for our onboarding team: Phone: (800) 220-3593, and Email: implementation@softerware.com

Bedømt til 5 ud af 5 stjerner

Our nonprofit has been around for 55…

Our nonprofit has been around for 55 years, but never invested in software. Tons of data has been collected but inconsistently, and there has never been a donor relationship system in place. I knew presenting Donor Perfect to the board and Exec. Director would be difficult, but it is something we need with a one-person development team. I spent an hour demoing the software with Jeremy and I knew how important it was for us to have the amazing features provided. It would make the difference between surviving and thriving. I took all the information Jeremy provided, along with our recorded demo video and presented my case. 48 hours later I am writing my review!

29. august 2022
Bedømt til 5 ud af 5 stjerner

AMAZING EXPERIENCE

Suzanne Gildea was amazing, patient, and very helpful answering ALL of our many questions. She was prompt in emailing and setting up Zoom meetings for tutorials.

7. august 2022
Bedømt til 5 ud af 5 stjerner

Your consistent yet not annoying follow…

Your consistent yet not annoying follow ups, the availability to talk & show me my options as well as what you offer for the price at a non pressure sales approach is ultimately what led me to choosing you. Can’t wait to explore the platform & what we can do with it.

4. august 2022
DonorPerfect-logo

Besvarelse fra DonorPerfect

Welcome to DonorPerfect and thank you for the 5 star review!

Warmest Regards,
Meg
Senior Client Relations Specialist
Email: methridtge@softerware.com

Bedømt til 5 ud af 5 stjerner

Donor Perfect helps you personalize donor relations

I love that I can integrate with Donor Search to learn about a person's past giving history to learn more about their interests. Donor Perfect also lets us upload a photo of our donors so we can easily identify them when they visit us or attend a function.

I wish the photo upload offered a larger image and multiple images, some donors send me pics of their visits and pets and it would be great to also store those right in their DP account.

Donor Perfect allows us to personalize our communications with donors through tailored emails, videos and invitations. The program lets us track donor communications via the contacts section and set filters that allow us to run reports to see who showed interest or offered support for a particular project or program, and easily identify those we need to circle back to.

24. juni 2022
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Donor Perfect gets the job done

Donor Perfect gets the job done! We like that all our donor management is done in one place. makes things simple on the accounting side of things. Some things are a little overly complicated. Too many options, but its overall, just what we need

9. juni 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The best there is!

DonorPerfect has been a vital tool in our fundraising journey. They have given us the momentum to increase our fundraising exponentially!

14. marts 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

DonorPerfect - a donors best friend!

I love DonorPerfect. When you are looking for a way to ensure that you provide the best customer service to your donors and need some place to capture all of their information, look no farther. It has made my data capturing work-life more fun and a whole lot easier.

15. december 2021
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

User-friendly and intuitive navigation…

User-friendly and intuitive navigation to most features. Ability to upload and mass import information. Compatibility with constant contact, QuickBooks, and other platforms. Wish more features were included in basic packages like Donor Search and events management. I'd also like to see more compatible credit card swipers.

13. august 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

DonorPerfect Review

I’ve been using DonorPerfect two years after using another fundraising software program. The program is very easy to use, and if I need additional help, customer services is only a phone call away. It’s convenient to have the online forms available so you set them up and don’t have to worry about them and it’s easy for our donors to make one-time gifts, monthly gifts, sign-up for events and we even use them for our volunteer hours. There are some features I would like to see added to DonorPerfect. We are able to request specific information be added to help with the ease of working in the program and hopefully, it doesn't take too long for our suggestions to be used.

9. august 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Definitely an upgrade!

Our last donor management software was very outdated and was hard to manage. Moving to DonorPerfect was one of the best decisions we have made on our development team. Through detailed tracking of trends, we can make more informed decisions on how to spend our fundraising dollars. I look forward to all the ways we can use this software to engage our current donors and reach new ones!

1. juli 2021
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

DP: A Giant Leap Forward

My organization had used another CRM for many years, since the late 1980s without ever updating or upgrading it. It had been state-of-the-art when we first acquired it but, as is true of some legacy software created by a large company, it was so outdated that no one used it anymore. And the annual fee had become quite expensive.

As a result, we looked at more than a dozen fundraising platforms and demoed at least six different ones, including a cloud-based version of the CRM we had at the time.

We chose DonorPerfect because of the simplicity of the interface and ease of use, both in inputting new information and retrieving data on reports. DP offers easy to understand on-demand videos for every aspect of its use. It also has expert facilitators for live videos and trainers providing clear, detailed instructions for organization-specific sessions. For the latter training workshops, you are provided with a video of the session and a detailed write-up of instructions. This reinforces learning for attendees and provides tailored training for the rest of team who were unable to attend.

While the migration process was initially bumpy, DP assigned a dedicated staffer to work with us at no extra charge to make sure we were happy with the final result.

My organization has found DP to be a good platform to allow programs to improve and create effective multichannel fundraising campaigns.

8. juni 2021
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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