I always love looking into Donna's world, the objects are cute without being sickening; although they are funny they have a dignity of their own, a bit like my Scottie.The colours are nice and subtle... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Delivery was efficient and in the main everything was fine. I do like Donna Wilson's 'creatures', having bought one previously. However when Barry Bear arrived he did have a grubby mark on his leg bu... Se mere
Virksomheden har svaret
I’ve ordered from Donna Wilson a few times and everything is always good quality and nicely packaged
Not only do they make really beautiful, stylish and long lasting products, but the customer service is incredible. We had a very small issue with a pin badge (we've bought lots of things in the past a... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Cosy cushions, cheerful ceramics, curious knitted creatures and other odd objects, designed by Donna Wilson to make you smile. Free UK returns + delivery over £75. We ship worldwide.
Kontaktoplysninger
17 Pundersons Gardens, Unit 8a, E2 9QG, LONDON, Storbritannien
- 02077490768
- info@donnawilson.com
- donnawilson.com
Thanks for speedy delivery & mindful…
Thanks for speedy delivery & mindful packaging solutions. Always a pleasure to be surrounded by Donna Wilson’s vision. Thanks again
22. december 2020
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Thank you for leaving a review! We're so happy you appreciate our new packaging and products x
All is so nice as usual
All is so nice as usual, thank you for make dream at home. Best regards, Sara
19. december 2020
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Thanks for taking the time to leave a review, Sara!
Lovely designs
Lovely, quirky designs and gorgeous quality. The cushions I bought brighten up my study perfectly!
19. december 2020
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Thanks for leaving a review - we're happy our disgns are brininging a little extra colour into you your life!
Efficient but inadequate info
Actually i felt it is very efficient for processing my order as it is an international shipment but it would be great to share customer the tracking number so that can track & trace the shipment status.
18. december 2020
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Thanks for taking the time to leave a review, and our apologies that you didn't receive a tracking link. These are usually emailed to you as soon as your shipment has been collected, however they do sometimes end up in spam or junk mail folders. If you have any issues in the future, just email Lottie and Nana at shop@donnawilson.com and they'll do their best to help.
happy and disappointment
I received those lovely stuffs before Christmas.
They are cute and great, with good texture and great design. Jess, cs staff, she is helpful to answer my questions.
However, I lost a chance to buy mushroom scraf. I save this item in shopping cart before the annual sale peroid. If I buy before the sale, I have pay more shopping fee (to Hong Kong). So I wait. But....... when the annual sale start, those mushroom scraf are sold out. Oh no !! woo woo woo(crying). It is a bad shopping experience.
18. december 2020
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We're so sorry that you missed out on the item you wanted to buy - products sell out very quickly in our sale as we only have very limited stock!
Professional service and amazing…
Professional service and amazing quality products which are unique and quirky bringing fun to your life
17. december 2020
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Thanks so much Helen - that's exactly what we hope for!
A very positive experience
A very positive experience. Found everything that I wanted without any trouble. Love my sweater! I will browse around for further purchases :)!
17. december 2020
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Thanks Sonia! We hope your sweater kept you warm over the winter months :)
Brilliant experience
Brilliant experience. The wrong order arrived but the issue was resolved quickly and correct items were then sent out straight away and I got to keep some lovely bear bowls). Love the fox bowls - so cute.
17. december 2020
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Thanks for your review Simone, and our apologies for the initial mix-up with the bowls!
Gorgeous set of flannels with great service
Brilliant customer service. I forgot to put a postage offer code in at checkout and they were fantastic at responding very promptly and giving a refund for that. Thank you. I am delighted with the quality and designs. I have Donna Wilson jumpers too and wear them so much. I have had so many compliments. They are so beautifully warm in winter. This recent set of flannels are brilliant. I’m giving four of them to my daughter for Christmas and keeping one for me!
12. december 2020
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Thanks Cath! We're happy we could help, and hope you've enjoyed wearing your sweater over the winter months x
I ordered an item as a gift for a…
I ordered an item as a gift for a friend and it arrived very quickly, was really well packaged and it was lovely to receive some beautiful cards with my order. Would definitely shop there again!
11. december 2020
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Thanks for leaving a review, Amy! We're glad you liked the postcards :)
Beautiful and fun items designed by…
Beautiful and fun items designed by Donna Wilson. Great customer service, especially from Lottie who helped me with a number of questions I had about jumper sizes and the availability of a blanket.
8. december 2020
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Thanks for taking the time to leave a review, and we're happy to hear Lottie was able to help x
Everything is beautiful & top quality
Everything is beautiful & top quality, absolutely love all the things I've bought from them. Thank you Lottie for your help, great customer service, 10/10!
4. december 2020
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Thanks so much for leaving a review, and happy to hear Lottie was able to help :)
A little disappointed
A little disappointed.......the quality is not very good ! One of the product is damaged！！！
28. november 2020
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We're sorry to hear your order didn't arrive in good condition. Lottie has sent you an email. Unfortunately the item you ordered is now out of stock, but we can arrange a free repair or refund / exchange.
Lovely small company with beautiful products
Donna Wilson is an amazing designer! Her products are high quality and really original. I was really happy with their customer service (very kind!). De website is really nice and works well. The stuff I ordered was packaged really nice and also quite sustainable, just like her products. I would really recommend shopping here, it's a bit expensive, but know that it's a small company and every order is received with lots of love!
27. november 2020
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Thanks for such a glowing review, Eline! We're so happy you had a good experience, and that you like both the products and packaging. It's true, every single order we receive makes us smile :)
Bear was a bit shell shocked on arrival
Delivery was efficient and in the main everything was fine. I do like Donna Wilson's 'creatures', having bought one previously. However when Barry Bear arrived he did have a grubby mark on his leg but I was able to remove this and also a safety pin was pinned to the back of his head, poor bear! I was just a bit disappointed as I thought all creatures were checked before despatch.
26. november 2020
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Hi Jane. Thanks for leaving a review. Our apologies re: the shell shocked Barry! He shouldn't have been sent out like this. Thank you for cleaning him up and taking care of him. We've sent a message to you at the email address on your order x
Looking for a gift with a difference...
I was looking for an artist’s website to order gifts for friends and family. Delighted to have found Donna Wilson’s website... so many original and exciting things. Thank you
23. november 2020
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Thanks so much for your review, Diana. We're very happy that you discovered us!
Exquisite products, stellar customer service
The folks at Donna Wilson went above and beyond when I ordered a wedding gift for my son and his new wife; making a pretty package without my even asking. I’m always 100% happy with the quality of the products and Donna’s unmatched creativity.
20. november 2020
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Thanks Mary - and so happy to hear that Lottie did such a great job of wrapping your son's gift. I hope he enjoyed it :)
Best birthday gift
I received a gift voucher from family for my birthday and I ordered the Cottage Cushion. It's amazing - big, cuddly and so well made. I'm a big Donna Wilson fan and always looking to add to my collection. Delivery was quick and it came in a cheerful paper mailbag with no unnecessary packaging.
13. november 2020
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Thanks for leaving a review Laura! The Cottage Cushion has been a real favourite with our customers this year. Very happy to hear that you like our mailer bags too - we're working really hard to eliminate all single use plastic from our studio.
Parker
Hello,
I just purchased Nosy Parker to go with my previous purchase of Brian Bunny.
Nosy is adorable and super soft. He makes a great conversation piece, as well as a pillow. Very unique and well crafted.
21. oktober 2020
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Thanks Laurie! Parker does indeed make a great conversation piece - he's definitely one of our weirder ones, and I'm happy to hear you've give him a new home.
Very helpful info via telephone when i…
Very helpful info via telephone when i had a query before ordering online.
Speedy delivery. Beautifully packaged. As usual outstanding quality.
Will order again shortly.
21. oktober 2020
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Thanks so much for taking the time to leave a review, Maureen! I'm glad everything arrived safely, and I hope your gifts are appreciated :)
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