DOMVS Anmeldelser 

163
•
TrustScore 5 ud af 5

4,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We really appreciate the hard work of all the Dorchester Domvs team who looked after our sale. The staff were always helpful and knowledgable and got back to us with answers to our queries promptly. A... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We couldn’t be happier with the service we received from DOMVS Estate Agents, and in particular Marcus, who was absolutely outstanding from start to finish. From the very beginning, Marcus wa... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

DOMVS is a team we could trust. We live 4,000 miles away from our cottage. Both sales and leasing teams work to ensure our cottage was managed and represented well. Everyone was very knowledgeable an... Se mere

Bedømt til 5 ud af 5 stjerner

BIG SUCCESS! DOMVS and in particular, negotiator John Beauchamp, who covers Purbeck, were brilliant when we came to sell our house in Swanage High Street. John was fully engaged - 'on board' -... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Boligmægler

Skrevet af virksomheden

Award-winning estate agent portraying some of the most spectacular properties in Dorset.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

163 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(163)

35 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I was very impressed with the level of customer service and advice

I was very impressed with the level of communication from Domvs in Wareham and also with the detailed and helpful guidance I received in relation to a potential house purchase. Initial emails were met with prompt and extensive responses and I had a long telephone chat with Tina Lloyd who spent a lot of time talking me through a very complex situation with incredible patience, while I kept posing awkward questions! My early impressions are that Domvs Wareham are dedicated to high-end customer service - both on behalf of client vendors, but also in helping even first-time callers.

20. december 2022
Uopfordret anmeldelse
DOMVS-logo

Besvarelse fra DOMVS

Hi Chris. Thank you so much for leaving this stellar comment. We'll be sure to let our Wareham team know. Merry Christmas - all the best, DOMVS.

Bedømt til 5 ud af 5 stjerner

Fantastic service

Fantastic service, all staff are very personable and thoughtful. Communication was superb and there was a lovely touch of a welcome bag with some goodies on completion. Very professional and reassuring making the whole process less stressful. Top marks

31. august 2022
Uopfordret anmeldelse
DOMVS-logo

Besvarelse fra DOMVS

Thank you, Dave, for such a lovely review. All the best, DOMVS.

Bedømt til 5 ud af 5 stjerner

Super Dorchester Team

Shireen, Marcus, Tim and the team at Dorchester quite simply made our 22 year old dream come true. We could not be happier with their professional, efficient and friendly service. As if that wasn’t enough, they managed to drive the purchase of our beautiful cottage through in 6 weeks from offer to completion! Wouldn’t hesitate to recommend this exceptional team.

25. november 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Thank you Wareham branch…

Alison and Trisha at the Wareham branch recently sold my mum her new home in the town. They have been so kind, supportive, reassuring and patient throughout the process. I can't thank them enough. It has made all the difference to how mum has felt throughout. Thank you.

25. november 2022
Uopfordret anmeldelse
DOMVS-logo

Besvarelse fra DOMVS

Thank you Christina for your kind review. It warms our heart to know that the DOMVS team were able to make such a positive difference.

Bedømt til 5 ud af 5 stjerner

Very helpful and friendly professional…

Very helpful and friendly professional estate agents.We have moved house many times over the years and would happily recommend Domvs.

5. august 2022
Uopfordret anmeldelse
DOMVS-logo

Besvarelse fra DOMVS

Hi Michael, thank you for your kind review. We're glad that you would recommend us and that you have been happy with our professional service.

Bedømt til 5 ud af 5 stjerner

Wareham Office

A big thank you to the whole team at the Wareham office, every one of you have always been helpful and very efficient with the many enquiries and questions we had on different properties, also managed to go that extra mile in securing our dream home. Now let the hard work begin!! 😊

11. juli 2022
Uopfordret anmeldelse
DOMVS-logo

Besvarelse fra DOMVS

Hi Mark, thank you for your kind words. We're glad the Wareham team as a whole were able to help with your dream home. All the best from DOMVS.

Bedømt til 5 ud af 5 stjerner

What can I say about Marcus Pound at…

What can I say about Marcus Pound at DOMVS Preston….. I was in the process of buying a house in Sutton Poyntz and my “conveyancing lawyers” were worst than appalling…. Marcus took me through everything… without this marvellous man I really don’t know where I would be now…. I actually was home alone, no furniture, no food, no internet, no tv from 16th December 21 till 5th January 22. All Christmas I was by myself, because my incompetent lawyers took 10 days off for Christmas and New Year… the situation then got worse….. the exchange had to be cancelled because of my lawyers! Yet again Marcus was there for me every step of the way. Explaining all the legal jargon… eventually he took over because I was admitted to hospital… the stress and strain of it all had certainly took its toll… I had great faith in Marcus and again his professionalism was beyond the call of duty. I will NEVER move again! But if I really had to relocate I would use DOMVS and Marcus Pound without a doubt. Amazing man, patience and understanding in what is the most stressful time. I can’t rate him high enough…. So a big thank you to Marcus and all at DOMVS.

27. juni 2022
Uopfordret anmeldelse
DOMVS-logo

Besvarelse fra DOMVS

Wow Chrissy what a review for Marcus and the team!

We're so sorry you went through what you did down to the stresses of dealing with others out of our control, but we're so happy Marcus was able to turn the negatives into positives and in such a caring manner.

We wish you all the best for the future.

Bedømt til 5 ud af 5 stjerner

Trisha Ashby-Rudd

I would highly recommend Trisha Ashby-Rudd from DOMVS in Wareham. A lovely lady, warm personality, empathetic and with a wealth of knowledge and experience.

31. maj 2022
Uopfordret anmeldelse
DOMVS-logo

Besvarelse fra DOMVS

Thank you ever so much Ali for your kind review. We've passed on your lovely words to Trisha and she's delighted!

Bedømt til 5 ud af 5 stjerner

Weymouth flat

Domus dealt with the sale of my Weymouth flat and couldn’t have done more at every step of the sale, from finding the buyer to completion. This involved several members of staff, Tim, Chris and not least Marcus who was a pillar of support, remained calm throughout and managed to keep a sense of humour while dealing with a rather neurotic purchaser!
Before it was on the market, Domus Lettings also dealt with finding tenants for the flat since we bought it in 2007. They too were outstanding. A special mention about Debbie and Shereen at the Dorchester office. Everyone is so professional and helpful.
Many thanks to all of you.

7. april 2022
Uopfordret anmeldelse
DOMVS-logo

Besvarelse fra DOMVS

Hi Francoise, we're delighted you mentioned a number of members of the DOMVS team as it really goes to show it can be a team effort to get results. Marcus' role is vital in support and really sets DOMVS apart from others.

All the best from the team at DOMVS.

Bedømt til 5 ud af 5 stjerner

Just sold my cottage

Just sold my cottage, end of March. The sale took some time due to some complicated historical paperwork. It turned out to be rather stressful. The team at Domvs we’re fantastic. Very supportive , not only to me but also my buyer. Marcus was a star... his support and advice really made me feel better and was most understanding . Thank you to all the team. Would definitely recommend. Good job.

3. april 2022
Uopfordret anmeldelse
DOMVS-logo

Besvarelse fra DOMVS

Hi Janine, thank you for taking the team to write such a positive review. As you say Marcus is a star and works his job role wonderfully. All the best from the tam at DOMVS.

Bedømt til 5 ud af 5 stjerner

From start to finish Domvs have done an…

From start to finish Domvs have done an excellent job in both our sale and purchase. Mark, Marcus and Chris and all staff have kept us well informed of all aspects of the process. If there were any difficulties they were dealt with minimal fuss. Would definitely recommend Domvs

30. marts 2022
Uopfordret anmeldelse
DOMVS-logo

Besvarelse fra DOMVS

Thank you so much for you kind words. We'll be sure to let them know how helpful they were throughout the process.

Bedømt til 5 ud af 5 stjerner

Polly's been a superb help in…

Polly's been a superb help in negotiating our purchase and seeing it through to the very end. Although we weren't selling, we'd certainly consider DOMVS for that in the future...

10. marts 2022
Uopfordret anmeldelse
DOMVS-logo

Besvarelse fra DOMVS

Thank you so much Louise! We look forward to speaking again soon.

Bedømt til 5 ud af 5 stjerner

Just purchased a home via Domvs

Just purchased a home via Domvs . Good efficient estate agents always happy to sort out even the smallest problem.
Should we need to sell in the future we would certainly consider Domvs although having an agent 15 miles away did make key handover a little difficult

4. februar 2022
Uopfordret anmeldelse
DOMVS-logo

Besvarelse fra DOMVS

Hi Nicholas, thank you for your review. We look forward to meeting again when you're ready to sell! All the best from the team at DOMVS.

Bedømt til 5 ud af 5 stjerner

DOMVS are simply the best!

DOMVS are simply the best.
Before putting our house on the market we looked at eight different estate agents and DOMVS were head and shoulders above the others.
One of the things that made them stand out was the video tour they made of our house which was a mini ‘Escape to the Country’. Alongside using a professional photographer, they really presented our house at its best on their website. DOMVS made video tours of houses long before Covid made that a necessity.
We felt closely involved all the way, including consultation with us in the description of our property and the village.
When we accepted an offer Polly, Greg and Marcus worked hard to get the sale through.
We were very impressed with their professional attitude throughout.
From the very beginning: the first consultation, the valuation, the outstanding video tour, through to the sale, all confirmed that we made the right choice of estate agent.

18. januar 2022
Uopfordret anmeldelse
DOMVS-logo

Besvarelse fra DOMVS

Hi Kirsten, we're so happy to have been the top pick for you! We pride ourselves on our high-quality, bespoke marketing so we really appreciate you feeling the benefits and we're glad all those you dealt with were able to provide a such a high standard of quality that gave you such a positive experience. All the best from the team at DOMVS.

Bedømt til 1 ud af 5 stjerner

From day 1

From day 1
*Original letter sent to Mr & Mrs...blamed on ‘system’
*EA viewings - mislead viewers...’ can convert garage....can extend property ‘ its grade 2 listed which they knew
* Viewings were taken away from DOMVS as they could not answer viewers questions and gave incorrect and misleading information ie..can extend a grade 2 listed thatched cottage ! Feedback was most preferred the owner to accompany them on a viewing.
*Property ‘disappeared’ from a Rightmove...as many others under their control and they didn’t even notice!
*No feedback from viewings..had to chase DOMVS all the time
*Promised weekly stats...happened twice...then nothing
*Appts not prequalified...details incorrect.....people turning up with children and grandchildren despite supposedly being told only 2 people due to COVID.
*Messages left on the phone by negotiator which were totally different reasons for cancelled appt to that of ‘Director’
....it just goes on....
*Finally, the viewing today had NOT been confirmed...I’d emailed 4 days prior to and asked viewing to be changed as I had two properties of my own to view....they didn’t deal with the email...luckily I called them ...so I cancelled both my own viewings....and the one they booked never turned up! Great service!
End of...enough...totally and utterly incompetent. Viewings were ‘bums in seats’ and ‘chuck enough s..t at the wall’ ...complete rubbish ....so I’ve told DOMVS to collect their signage as I do not want to be associated with a bunch of incompetent i....s.

AFTER DOMVS RESPONSE
clearly missed the point! ...at least you’re consistent !....and the person responding to this did host a viewing ...says it all....hence why the listing was taken away

15. januar 2022
Uopfordret anmeldelse
DOMVS-logo

Besvarelse fra DOMVS

We are so sorry to read your review and have tried to contact you to discuss your concerns which we would prefer to support you within a physical or virtual meeting. As you decided to conduct the viewings yourself, unfortunately, we were unable to manage the entire experience for you. Sadly, in these circumstances, we cannot always foresee whether people will observe our Covid rules in terms of bringing more family members. Also, as agents, to provide consistent feedback, we meet viewers ourselves to measure expectations and avoid any inconsistencies. We note your point about the last booking and can offer communication from the viewer stating they made the mistake by cancelling with the wrong agent. With regards to Rightmove, on occasions, technical hitches are out of our hands but are immediately rectified. Every single client is hugely important to us and we try to understand and resolve any issues directly but have not had the opportunity to do so which is a shame. We hope to hear from you to resolve the situation and dive deeper into the points you have raised individually.

Bedømt til 5 ud af 5 stjerner

Buying through Domvs

Just wanted to say how well Domvs worked on getting our Weymouth purchase over the line!! We dealt with Mark and Marcus who dealt with a couple of problems really well.
On the rare occasions they were not available to answer the phone we got a call back within an acceptable time period.
We felt that they both knew what they were doing and acted well for their client by keeping in close contact with us as the buyer.
Many thanks.
5/5 :-)
Pat

6. januar 2022
Uopfordret anmeldelse
DOMVS-logo

Besvarelse fra DOMVS

Hi Pat, thank you for you positive words. We're glad the team's professionalism and knowledge allowed you a successful purchase. All the best from the team at DOMVS.

Bedømt til 5 ud af 5 stjerner

Excellent customer service and highly recommended

I can't praise Domvs highly enough for the totally professional, transparent, understanding and sensitive way they handled the sale of a much loved property. Laura in particular was always on hand to deal with any queries and negotiated not only a great price but also the best purchaser which enabled the sale to go through from start to finish in just 3 months. I would wholeheartedly recommend Domvs for their superb service and wouldn't hesitate in using them again.

20. december 2021
Uopfordret anmeldelse
DOMVS-logo

Besvarelse fra DOMVS

Hi Lisa thank you so much your review. We know that Laura is delighted with your comment and is so happy the sale went from start to finish in just 3 months.

Bedømt til 5 ud af 5 stjerner

Highly Recommended!

The Domvs team were extremely helpful throughout our search for a new rental property in the Wareham area, from the initial enquiry through to securing our chosen home and the subsequent reference/application process.

Shireen and the team were always on hand to answer any questions we had and made the whole process effortless for us - we can't praise them enough!

We are now happily settling in to our new home and looking forward to our first christmas in the property. We would gladly use Domvs again in the future and have already recommended them to our friends and colleagues.

9. december 2021
Uopfordret anmeldelse
DOMVS-logo

Besvarelse fra DOMVS

Thank you for your wonderful review, the Lettings team will delighted by your words. What a feeling to all be settled down before Christmas! All the best from the team at DOMVS.

Bedømt til 5 ud af 5 stjerner

Shireen and Debbie (Dorchester branch)…

Shireen and Debbie (Dorchester branch) were both very helpful and knowledgable. I believe they represented both the landlord and me (as the tenant) fairly. I was able to move on the weekend of my choosing and the process for securing the flat was simple and effective. I was particularly pleased with the thoughtful moving in gifts I was given when I collected the keys. Thank you DOMVS!

8. december 2021
Uopfordret anmeldelse
DOMVS-logo

Besvarelse fra DOMVS

Hi Chris and thank you for the kind review. The Lettings team are delighted that the process was smooth for you and wish you all the best.

Bedømt til 5 ud af 5 stjerner

Thank you Domvs...

We found a cottage for sale through Domvs about 3 months ago. We were desperate to buy it and the first few days of getting our offer accepted were nail-biting as we knew there was considerable interest. The guys at Domvs were very patient and gracious with our (my) agitated state and once the offer was accepted the process of buying and completing on the property went as smoothly as silk. We completed 11 weeks after our offer was accepted so big shout out and thanks to all at Domvs.

24. november 2021
Uopfordret anmeldelse
DOMVS-logo

Besvarelse fra DOMVS

Hi Nigel! We're so glad we could help you and get you completed in a short time. It was our pleasure. Please pass the word on!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere