Domar Solutions Anmeldelser 

609
TrustScore 4.5 ud af 5

4,7

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Would 10/10 recommend for anyone looking to get CCTV for their home, the app is brilliant & the team are super friendly and helpful on the phone or via email. You can have lots of different configu... Se mere

Bedømt til 5 ud af 5 stjerner

We ordered our CCTV set camera from Domar Solution. The customer and technical support is great. I don’t know much about cameras and installation etc., so the guys were very patient and replying to my... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Had an issue with my cameras not being seen by the CCTV recorder, spoke with a sales guy, who recommended a replacement power supply before embarking on a new CCTV box. Had the unit delivered the next... Se mere

Bedømt til 5 ud af 5 stjerner

in life you generally pay for what you get,talking security cameras is no different,however Domar take the time to help when others have your money and walk away. Domar keep their fingers on the pulse... Se mere

Virksomhedsoplysninger

  1. Butik med sikkerhedsudstyr

Oplysningerne kommer fra forskellige eksterne kilder

Domar Solutions is a specialised online CCTV Camera and Security retailer offers wide range of CCTV Kits, IP Cameras, DVRs, Wireless Cameras and Wired Cameras.


Kontaktoplysninger

  • Lawrence Road, TW4 6DR, Hounslow, Storbritannien

  • domar.com

4,7

Fremragende

TrustScore 4.5 ud af 5

609 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

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Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

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4,7

Alle anmeldelser

(609)

54 anmeldelser inden for de sidste 12 måneder

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Bedømt til 2 ud af 5 stjerner

faulty, not as described and bad support

First cameras i had both went faulty within a few years, turning on and off. I decided to replace so purchased again (newer version).
Stats say 30fps, however that's NOT true if you have WDR on, which is pretty standard these days.
Contact Domar, the inital and slowly helped by providing information to turn WDR off, but that's just moved the issue somewhere else... Domar now refused to reply to several messages, hence the bad review and avoiding the issue. Disgusting
I wont ever buy from them again.

1. maj 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent CCTV Camera's

Ordered 2 camera’s with built in sd cards for our property, and I must say easy to install and perfect picture’s, setting up is very easy by selecting the easy setup, But I have found that we get an echo from the mic, this maybe because we have the volume set to high, or where the camera is situated which is just over the front door porch.
The order process and delivery options were easy, and we selected for a DPD delivery which did cost extra but I needed them the next day.
I’m looking forward to many years of them protecting our property.

10. juli 2024
Bedømt til 5 ud af 5 stjerner

Good quality equipment

Made personal visit to store.
Not the easiest place to get to but hey-ho.

Needed to ask technical questions. Once need clarified the member of staff very helpful.
If I hadn't needed to discuss the requirements ordering for delivery would have been much easier, especially given current state if the M25.
Have previously installed Domar system and was very pleased hence the return.

25. juli 2024
Bedømt til 5 ud af 5 stjerner

very helpful staff

right from the start when I ordered and then collected my system the staff at domar were very helpful
The remote support was very easy to cope with
and the system was all up and running within 30 minutes

24. juli 2024
Uopfordret anmeldelse
Domar Solutions-logo

Besvarelse fra Domar Solutions

Thank you ever so much for your kind words and for taking the time to leave us a 5-star review on Trustpilot. We're delighted to hear that you found our staff helpful throughout the entire process, from ordering to collection.

It's wonderful to know that our remote support was easy to manage and that your system was up and running so quickly. We're here to ensure that everything runs smoothly for our customers, and it's truly rewarding to hear that we've met your expectations.

If you need any further assistance in the future, please don’t hesitate to get in touch. We’re always here to help.

Warm regards,
The Domar Team

Bedømt til 4 ud af 5 stjerner

Setting everything up difficult, but seems OK

Setting everything up is a bit of a challenge, you need to download their app directly from the Play Store and not by scanning the bar code on the box. Also had problems connecting storage box, it didn't see the camera. Had to call them, give them access to my computer so they could set up everything themselves.
But now, after setting up process is finished, it seems like a good camera. Won't give 5 stars, because I don't know how long camera will last, but if it will, I would recommend.

16. juli 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent customer service

Excellent customer service. Very helpful and reply when I inquired about things. They sent out the delivery very quick. I haven’t set the cameras up yet but I did test one I’m and it was very good quality.

Would definitely use these guys again

17. juli 2024
Domar Solutions-logo

Besvarelse fra Domar Solutions

Thank you ever so much for your fantastic 5-star review! We are thrilled to hear that you were pleased with our customer service and the speed of our delivery. Your kind words about the quality of our cameras mean a lot to us.

We look forward to assisting you again in the future. If you need any help setting up the rest of your cameras, please do not hesitate to reach out.

-DOMAR

Bedømt til 5 ud af 5 stjerner

Zx camera's review.

Hello, the service received from this company was excellent, they helped me choose the right camera for my application and despatched it that day. The camera is now in use and is the picture quality which is 8mp is superb. I would not hesitate in buying Zxtech camera's in the future.

13. juli 2024
Domar Solutions-logo

Besvarelse fra Domar Solutions

Thank you so much for your wonderful 5-star review!

We are thrilled to hear that you were pleased with our service and that the Zxtech camera is exceeding your expectations. Helping our customers find the right product for their needs is something we take great pride in, and it's fantastic to know that you are happy with your purchase.

Your kind words and support mean a lot to us. If you need any further assistance in the future, please don't hesitate to get in touch. We look forward to serving you again.

-DOMAR

Bedømt til 5 ud af 5 stjerner

Very good service,good price and very…

Very good service,good price and very polite people! Thanks for your help and service !

11. juli 2024
Domar Solutions-logo

Besvarelse fra Domar Solutions

Thank you ever so much for your glowing review! We're thrilled to hear that you were pleased with our service, pricing, and our team's politeness. It was a pleasure assisting you, and we're grateful for your kind words.

Should you need any further help or have any questions in the future, please don't hesitate to get in touch. We look forward to serving you again.

-DOMAR

Bedømt til 5 ud af 5 stjerner

Great service

Great service

10. juli 2024
Domar Solutions-logo

Besvarelse fra Domar Solutions

Thank you so much for your 5-star review and your kind words! We are delighted to hear that you were pleased with our service. At DOMAR, we strive to provide the best possible experience for our customers, and your feedback reassures us that we are on the right track.

If you have any further needs or questions, please don't hesitate to get in touch. We look forward to serving you again in the future.

-DOMAR

Bedømt til 5 ud af 5 stjerner

Beast and full colour dome CCTV cameras.

I just wanted to say that the CCTV kit I installed from Domar was top notch! I'm not an IT person and the support and remote setting up of the system by Chris back at Domar HQ was impressive.
Thank you for your patience, I highly recommend these guys.

11. juli 2024
Uopfordret anmeldelse
Domar Solutions-logo

Besvarelse fra Domar Solutions

Thank you so much for your fantastic review!

We are delighted to hear that you are pleased with your CCTV kit and that the support you received from Chris exceeded your expectations. Our team strives to provide top-notch service and support, and it’s wonderful to know that we could assist you effectively, even from afar.

Your recommendation means a lot to us. If you have any further questions or need additional support in the future, please don’t hesitate to reach out.

Thanks again for choosing Domar. We truly appreciate your kind words and your 5-star rating.

-DOMAR

Bedømt til 1 ud af 5 stjerner

Very very poor communication services…

Very very poor communication services and product is well

8. juli 2024
Domar Solutions-logo

Besvarelse fra Domar Solutions

Chaudhary

Thank you for taking the time to share your feedback. We are very sorry to hear about your recent experience with our communication and product.

We strive to provide excellent service and high-quality products to all our customers, and we apologise that we did not meet your expectations on this occasion. Your comments are important to us and will be used to improve our services.

Could you please contact our customer service team at TechSupport@Domar.com so we can discuss this further and work towards a resolution? We are committed to making things right and ensuring your satisfaction.

Thank you for bringing this to our attention. We hope to have the opportunity to serve you better in the future.

-DOMAR

Bedømt til 5 ud af 5 stjerner

Christopher at customer services has…

Christopher at customer services has been absolutely great. Helped me set everything up. Email responses were very quick. Thank you.

8. juli 2024
Uopfordret anmeldelse
Domar Solutions-logo

Besvarelse fra Domar Solutions

Dear Carl

Thank you so much for your wonderful 5-star review!

We are delighted to hear that Christopher provided excellent support and helped you set everything up smoothly. Our team strives to offer quick and efficient assistance, and it’s fantastic to know that we met your expectations.

Your kind words and appreciation mean a lot to us. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out.

Thank you once again for choosing our services.

-DOMAR

Bedømt til 5 ud af 5 stjerner

Great company selling high quality products, would highly recommend .

The item I ordered was delivered very quickly the following day, amazing and efficient company to deal with selling great quality cctv products, have made numerous previous purchases both on their Ebay site and directly from the company itself and will no doubt be making further purchases in the very near future, great shopping experience and would highly recommend, Thank you Domar Solutions.

5. juli 2024
Domar Solutions-logo

Besvarelse fra Domar Solutions

Dear Phil

Thank you so much for your glowing 5-star review! We are thrilled to hear that your item was delivered swiftly and that you find our CCTV products to be of great quality. It’s always a pleasure to know that our efforts in providing efficient service and excellent products are appreciated.

We are delighted to have you as a repeat customer, both through our eBay site and direct purchases. Your continued support and positive feedback are invaluable to us. We look forward to serving you again in the near future and ensuring you have another fantastic shopping experience.

Thank you once again for recommending Domar Solutions. If you ever need any assistance, please do not hesitate to reach out.

-DOMAR

Bedømt til 5 ud af 5 stjerner

Excellent products & service.

Very quick dispatch of both my orders.
Easy to install and set up, but great Technical Support over the phone if any queries. The Bitvision App makes checking any notifications really easy.
The NVR and cameras feel really good quality.
I'm delighted that I chose Domar.

24. juni 2024
Domar Solutions-logo

Besvarelse fra Domar Solutions

Hi Stuart

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our products and services. It's great to know that the dispatch was quick and the installation was easy for you. Our Technical Support team is always here to help, so we're glad they could assist you. We're also pleased that you find the Bitvision App convenient and our NVR and cameras to be of high quality. Your satisfaction is our top priority, and we're delighted that you chose Domar. Thank you for your support!

-DOMAR

Bedømt til 5 ud af 5 stjerner

A very quick response to my email

A very quick response to my email, with great friendly customer service support. Christopher resolved my CCTV camera issues within 10 minutes

3. juli 2024
Uopfordret anmeldelse
Domar Solutions-logo

Besvarelse fra Domar Solutions

Hi Ian

Thank you for sharing your experience! We're delighted to hear that you received a quick response and that Christopher was able to resolve your CCTV camera issues so efficiently. Our team takes pride in providing friendly and effective customer service, and your feedback means a lot to us. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing our service!

- DOMAR

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