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DoggieLawn Anmeldelser 

3
•
TrustScore 3 ud af 5

2,8

Dyrehandel
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Dyrehandel
  2. Dyrefoderbutik
  3. Butik med kæledyrsudstyr

Skrevet af virksomheden

Get real dog potty grass delivered straight to your door for one low monthly price. Doggielawn ships eco-friendly indoor dog grass everywhere in the US.

Kontaktoplysninger

2,8

Middel

TrustScore 3 ud af 5

3 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,8

Alle anmeldelser

(3)

3 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

Wouldn’t recommend doggielawn

Wouldn’t recommend doggielawn, not as considerate as other pet companies and no reminder emails prior to order placements like other subscription companies. The patches of grass have come with mini flies twice so far, and the email they have on file for contact doesn’t actually exist because they can’t be sent emails and it keeps bouncing back unsent. Overall seems shady to refuse to cancel an order prior to shipping it.

29. maj 2026
Uopfordret anmeldelse
DoggieLawn-logo

Besvarelse fra DoggieLawn

Hi,

Thank you for sharing your feedback with us! We apologize for the late reply. DoggieLawn recently launched our official profile here, which is why we are catching up on feedback from earlier this year now.

We completely understand how disappointing it is to deal with unexpected bugs or feel like your support emails weren’t going through. Since we don't have order details attached to this profile, we aren't able to pull up your account just yet. We’d love to help get this sorted, so please try emailing us at contact@doggielawn.com with "Trustpilot" in the subject line. If an email ever bounces, you can also reach us instantly via Live Chat at doggielawn.com or give us a quick call so we can assist you on the spot!

For a little context for pet parents reading along: DoggieLawn is 100% real, hydroponic grass for dogs. Because pups step on and sniff this grass every day, we strictly avoid chemical pesticides to keep your furry family members completely safe. While living grass can occasionally attract minor bugs in warm transit weather, our team is always happy to make sure your lawn arrives fresh.

We also want to ensure technical glitches or email filters never stand in the way of great service, which is why our live chat and phone lines are great instant options. Additionally, pet parents can easily pause, skip, or adjust schedules right inside their online portal anytime before an order enters fulfillment.

Please reach out through whichever channel is easiest for you so our team can look up your file and take wonderful care of you!

Best regards,
DoggieLawn Team

Bedømt til 2 ud af 5 stjerner

Poor Customer Service

When delivered on time and without damages, the patch of real grass is great for our apartment. Our dog uses it regularly. However, two times it has been delivered damaged. Most recently, the lawn was delivered to the wrong address. Doggielawn has not responded to my emails or resolved the issue, even though they sent me the FedEx picture confirming wrong address delivery.

1. april 2026
Uopfordret anmeldelse
DoggieLawn-logo

Besvarelse fra DoggieLawn

Hi Alisa,

Thank you for sharing your feedback! We apologize for the late reply as we recently launched our official profile here.

Upon reviewing your account history, we were glad to see that our Customer Service Manager stepped in directly shortly after this was posted to ensure all your delivery preferences were taken care of. We were so delighted to resolve everything smoothly for you and receive your 5-star rating on our support follow-up!

Thank you so much for being such a valued part of the DoggieLawn community, and please reach out anytime if you need anything else for your pup!

Warmly,
DoggieLawn Team

Bedømt til 1 ud af 5 stjerner

Terrible experience ! Stay away from this company

Terrible experience with DoggieLounge! I tried to cancel my order 5 minutes after purchase, yet they took 2 days to reply only to say it couldn’t be canceled—despite the fact it hadn’t even shipped yet! The product finally arrived after 2–3 weeks, and now they refuse to accept a return.

2. februar 2026
Uopfordret anmeldelse
DoggieLawn-logo

Besvarelse fra DoggieLawn

Hi Angela,

Thank you for reaching out! We apologize for the late reply as we recently set up our official profile here.

We noticed your review mentions DoggieLounge. Since we are DoggieLawn and haven't located an account under your name, we'd love to verify if your order was placed with a different company. If your purchase was indeed with us, please reach out to contact@doggielawn.com with "Trustpilot" in the subject line or connect via Live Chat on doggielawn.com so we can pull up your exact details.

Our support team is available Monday through Friday from 7 AM to 4 PM PST, and any messages received over the weekend are answered first thing Monday morning. Additionally, because our potty grass is a living plant harvested fresh for each pup, orders enter fulfillment quickly to ensure freshness and aren't eligible for physical returns once delivered, though we always do everything we can to assist before a package ships.

If your order was placed through DoggieLawn, please connect with us using your order details so we can review your timeline and take great care of you!

Warmly,
DoggieLawn Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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