And here we go again, they said they'd escalate it, then they said they're taking it serious, then I've gotten 4 more texts from them. If anyone else is getting this harrassment, send me a question he... Se mere
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I AM SO IMPRESSED BY THE ATTENTIVENESS AND HELP OFFERED BY THE FOLKS AT CHAT AND ON THE PHONE. YOU HAVE A TERRIFIC ORGANIZATION AND SHOULD BE QUITE PROUD OF YOUR EMPLOYEES; YOU'RE CONTENT AND SI... Se mere
Virksomheden har svaret
Christian was prompt every session. He explained everything he was doing and the reason why. He was firm, yet gentle with my very anxious dog. He answered all my questions and provided tips. After eve... Se mere
Virksomheden har svaret
The process was very thorough and made it easy to understand. The videos helped to provide additional clarity. The only item that was more difficult was the public transportation video. It was not out... Se mere
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Virksomhedsoplysninger
Skrevet af virksomheden
Online dog training that really works. 95% Cheaper than professional in-person training, same great results.
Kontaktoplysninger
1321 West Causeway Approach, 70471, Mandeville, USA
- (605) 620-1786
- support@dogacademy.org
- dogacademy.org
4,4
Fremragende
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 77 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
the course is well structured and…
the course is well structured and understandable but it was the extraordinary levels of assistance available by the support team that makes this truly special. NO a.i. trying to handle matters. kind, patient, well-n4med humans were always available 2 assist. this is rare anymore & tremendously appreciated
i'm sorry but i do not know where 2 find my order #. i'll happily provide it but i'll need assistance 2 find it. sorry
9. juni 2026
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Besvarelse fra DogAcademy
Thank you for your review and for choosing Dog Academy! 🎉🐕 We’re honored to be a part of your dog’s training journey and wish you both continued success 🐾🐶
Great Psychiatric Service Dog training course, highly recommended
The online course is very thorough and informational, I learned a lot and it was easy to follow along. I feel I have a good understanding of the subject. I had to call several times support and they responded within minutes with a complete solution. Thank you
7. juni 2026
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Your review put a big smile on our faces! 😄🐶 Thank you for trusting us to help guide your dog’s growth. We’re always here if you need anything in the future 🐾📬
Grateful for Training
The training videos were comprehensive and my dog hs mastered the skills. Also, every time I reached out they were responsive and helpful!
6. juni 2026
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Besvarelse fra DogAcademy
Wow, thank you for the glowing review! 🌟 Helping owners and their dogs grow together is exactly why we do what we do 🐶❤️ Give your pup some extra belly rubs from us! 🐾
This was good training somewhat
This was good training. Just Reiterating what I already knew. I don’t think it was worth the $$ I spent. I could have watched a YouTube video and gotten the same results.
I just took a second course (I purchased 2 at once). I should’ve waited it was the same course almost verbatim. I want my money back!
31. maj 2026
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Besvarelse fra DogAcademy
Thank you for taking the time to share your feedback. We're glad to hear that you found the training helpful, even if it primarily reinforced knowledge you already had.
We understand that every learner comes to our courses with different levels of experience, and for those who are already familiar with the material, some concepts may serve as a refresher rather than entirely new information. Your comments regarding the value of the course are appreciated and will be taken into consideration as we continue to improve our training programs and educational content at Dog Academy.
Thank you again for your honest review and for giving our course a try.
This is a waste of $40
This is a waste of $40. There isn’t any information that can’t be found in a million free articles online. I was hoping to get more specific information and guidance.
30. maj 2026
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Not worth it
The exact same thing I paid almost $40 for I have read in free articles already. Also this needs to be updated we are not living in the COVID Era and this needs to be updated.
29. maj 2026
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What I learned during this course was…
What I learned during this course was truly excellent.
My friends tell me that I "humanize" my pet, but that isn't the case.
She is part of my personality, and I am part of hers; we are a team. She relieves my emotional tension, and I serve as her "emotional" support.
She isn't just my pet—no, she is part of my life.
Thank you for the advice.
29. maj 2026
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Besvarelse fra DogAcademy
Thank you for sharing your experience with Dog Academy. We’re delighted to hear that you found the course valuable and that it resonated with the special bond you share with your dog. The connection between a person and their dog can be incredibly meaningful, and it’s wonderful to hear how much support, companionship, and understanding you provide for one another as a team. We appreciate your thoughtful feedback and are grateful that the advice provided was helpful. Thank you for taking the time to share your perspective, and we wish you and your canine companion all the best on your journey together.
In-Person Training with Pamela Schlett:
In-Person Training with Pamela Schlett:
Wanted to take a moment to review our experience with Pam. She's been so wonderful! Thourough, patient, kind, thoughtful and extremely knowledgable. Pam is generous with her knowledge and expertice and it really has made such a difference with our anxious pups. We look forward to continue working with Pam with the remainder of our sessions and trust in her guidance for any future potential sessions.
21. maj 2026
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Besvarelse fra DogAcademy
Thank you so much for taking the time to share your experience with Pam! We're thrilled to hear how wonderful, patient, kind, and knowledgeable she has been throughout your sessions. It means so much to know her guidance and expertise have made such a positive difference for your anxious pups. We truly appreciate your trust and look forward to continuing to support you and your pups throughout the rest of your sessions and beyond!
Very professional and easy to follow
Very professional and easy to follow ! I would recommend this course to anyone !!!
26. maj 2026
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Besvarelse fra DogAcademy
Thank you so much for your wonderful feedback! We’re excited to hear that you found the course professional and easy to follow. Your recommendation truly means a lot to us at Dog Academy. We appreciate your support and are glad to be part of your training journey!
Professional and Well-Structured Service Dog Training
I had a very good experience with Dog Academy. The Psychiatric Service Dog Training Course was clear, well organized, and easy to follow step by step. The support team was professional and responsive throughout the process. I appreciate the structure of the training and the guidance provided. Highly recommended for anyone looking for serious and practical service dog training.
26. maj 2026
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Besvarelse fra DogAcademy
We’re incredibly grateful for your feedback! 🐕🦺💬 It’s wonderful to hear that our course made a difference for you and your furry companion 🐾🎓
Wonderful courses to read and learn
Wonderful courses to read and learn - not too long or too short - just the right balance. Common sense tasks to train your dog. Enjoy personally the "In person Trainer" - very enthusiastic, helpful and knowledgeable.
22. maj 2026
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Besvarelse fra DogAcademy
Doris, thank you so much for your thoughtful review! We’re delighted to hear you found the courses informative, well-balanced, and easy to follow. It’s especially wonderful to know you enjoyed working with the in-person trainer and appreciated their enthusiasm and knowledge. Our goal is to make dog training approachable, practical, and enjoyable for every pet parent. Thank you for choosing Dog Academy and for being part of our community! 🐾
Warm regards,
The Dog Academy Team
Promises that never deliviered
Was promised weekends and in person training but could never get ethier. They keep saying "1 more virtual meeting" over and over till we passed the 30 day refund window then would not refund me for the unused in-person credits. Left now feeling very disrespected and scammed.
Editing to address the reply:
I explicitly requested Saturdays at sign-up, and your sales team assured me it was no problem. The moment I paid, you changed the rules, told me Saturdays were impossible, and forced me to accept late-night weekday sessions after 7:00 PM just to get started.
You are using a 'safety foundation' narrative as an excuse, but after our second Zoom meeting, our actual trainer explicitly told us Sawyer was ready for in-person training. When I called to schedule those physical sessions, your corporate office overrode the trainer's professional assessment, denied the scheduling, and demanded I do even more virtual sessions. My trainer even admitted to me that they didn’t believe Dog Academy actually had anyone in my area capable of handling our in-person training.
It wasn't until I called to complain and demanded a refund for the second time that a Saturday session suddenly 'miraculously' became available. By then, the trust was entirely broken.
You took my money for an in-person package, failed to provide it, forced me into virtual sessions that were completely insufficient for my situation.
13. maj 2026
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Besvarelse fra DogAcademy
Dear Anthony,
Thank you for taking the time to share your concerns. We understand your frustration and appreciate the opportunity to address your experience.
First and foremost, we want to acknowledge the seriousness of Sawyer’s behavioral challenges. At the start of training, Sawyer was identified as a high-risk case due to fear-based reactivity, including a prior bite incident that required urgent care treatment. Because of this, our trainers determined that beginning with virtual behavioral foundation work was the safest and most appropriate course before introducing in-person sessions.
Your initial evaluation session was scheduled within six days of enrollment, and accommodations were made to work within your stated availability requirements of evenings after 7 PM and preferred weekends. Throughout the process, our training staff continued evaluating Sawyer’s readiness for in-person work. Based on the professional assessments of multiple trainers, it was determined that additional virtual sessions focused on confidence-building, muzzle conditioning, and desensitization were necessary before safely transitioning to in-person training.
We understand your concern that the process felt prolonged. However, these recommendations were based on trainer evaluations and safety considerations rather than an attempt to delay services. In fact, Dog Academy provided an additional virtual training session at no charge and also arranged a rare Saturday accommodation with your trainer in an effort to better support your scheduling needs.
Additionally, we would like to clarify that Dog Academy does have multiple qualified in-person trainers located within approximately 15 miles of your area who would have been available to work with Sawyer once he successfully graduated from the behavioral foundation stage and was deemed safe and ready for in-person handling. The delay in transitioning to in-person sessions was not due to a lack of trainer availability, but rather based solely on the professional recommendation of the behavior team regarding Sawyer’s readiness and safety.
We also understand your disappointment regarding the refund request. While your account falls outside of the refund policy window, your unused in-person training credits remain active and available for future use should you choose to continue training once Sawyer is ready for in-person work. Additionally, your lifetime access to virtual support resources and course materials remains available.
Our goal has always been to prioritize the safety, progress, and long-term success of both you and Sawyer. We regret that your experience did not meet your expectations and appreciate the feedback you have provided.
Sincerely,
Dog Academy Team
Thorough instructions and well paced.
Thorough instructions and well paced.
19. maj 2026
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Besvarelse fra DogAcademy
Thank you for your kind feedback! We’re glad to hear the instructions were clear and the pace felt comfortable throughout the training. We appreciate you taking the time to share your experience with Dog Academy and we are happy to have been part of your journey!
Alyx is really easy to communicate with…
Alyx is really easy to communicate with and does an excellent job with explaining thje early tools of training my pets. I look forward to communicating with her moving forward.
15. maj 2026
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Besvarelse fra DogAcademy
Thank you so much for your thoughtful feedback! We’re so happy to hear that Alyx has been easy to communicate with and has done such an excellent job explaining the early training tools for your pets. We’ll be sure to share your kind words with her. We look forward to continuing to support you and your pets on this journey! 🐾😊
I would never recommend this company to…
I would never recommend this company to anyone! They boast of a thirty day money back guarantee but the trainer they assigned my dog didn’t show up the first time then we were past the 30 days of course. The trainer assigned took my dog for a 48 hour board and train which I found out later is not something the dog academy even offers. I was told I would get pictures and videos of the training she was receiving. I got a video of the training with my dog in a room. The trainer was kicking a cardboard box and my dog ran to get a toy out took it back across the room. Then the trainer did that several more times. When I asked what that was accomplishing I got no response for a couple of weeks and it accomplished nothing just to show her playing. She was kept most of the time in a too small kennel. I know that because I saw what she was transported in and the trainer wanted to make sure my kennel was much bigger. I am now having to spend even more money to take my dog to a different trainer. No money back of course. 30 day policy and all. My dog was set back in her training from this experience. She learned nothing she didn’t already know. DO NOT WASTE YOUR MONEY HERE.
1. marts 2026
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Melody was absolutely fantastic
Melody was absolutely fantastic! She went above and beyond to make sure I understood exactly how the process works, breaking everything down with clarity and genuine care. Her warm, personable energy made the entire experience feel effortless. It’s rare to meet someone who is both incredibly knowledgeable and truly friendly, but Melody embodies both. I left the conversation feeling confident, informed, and genuinely appreciated. She’s a star!
I am also very excited to have this opportunity online. Thank you for making this available!
11. maj 2026
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Besvarelse fra DogAcademy
Hi Verda,
Thank you so much for your incredibly thoughtful review! We’re absolutely thrilled to hear Melody provided such a caring, informative, and personable experience. She truly has a passion for helping both pets and their people, and your kind words perfectly reflect the level of support we strive to provide every day.
We’ll be sure to share your feedback with Melody — we know it will mean the world to her! We’re also so happy to hear you’re excited about the convenience of our online opportunities and services.
Thank you again for your trust and support!
Warm regards,
Dog Academy 🐾
Quickly Responsive and Understanding
Quickly Responsive and Understanding
A huge thank you to the Dog Academy team, especially Cary, who helped expedite the grading of the second submission of our exam. This allowed us to earn the certificate under a tight deadline for my dog to join me on my flight to clear out my grandparent's home, when my dog's support would be crucial. Thank you all! I'm so grateful.
8. maj 2026
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Besvarelse fra DogAcademy
Marisa, thank you so much for your heartfelt review. We’re so glad Cary and the Dog Academy team could help support you during such an important time. Wishing you safe travels and comfort as you navigate this journey with your pup by your side.
Warm regards,
The Dog Academy Team
Great attention to a mistake I made.
I just joined Dog Academy & have my first private lesson soon. There was a misunderstanding and a representative reached out to me immediately and kindly corrected the issue. I was quite pleased with their effort to reach me and assured things were going a okay.
5. maj 2026
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Besvarelse fra DogAcademy
Hello Lulinda,
It was a pleasure following up with you regarding this matter. We sincerely apologize that the course portion of your order did not meet your expectations.
We are looking forward to arranging for your in-person trainer to work with you directly so you can receive hands-on guidance, achieve meaningful results, and have the additional support you need throughout the process.
If you need anything further from us, please do not hesitate to reach out. We truly appreciate the opportunity to work with you and Stormy, and we look forward to continuing to support you in the future.
We also appreciate your feedback and will continue working to improve our courses to ensure they are as effective and valuable as possible moving forward.
This program is very informative and…
This program is very informative and provides great courses to successfully train your dog, whether it would be for basic training or service dog training. My service dog has learned so much through US service animals and Dog Academy. My dogs last mission is to complete the video sessions, and pass to graduate with her certified service dog certificate. I feel confident that she will pass, thanks to the training from Dog Academy.
5. maj 2026
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Besvarelse fra DogAcademy
We truly appreciate your kind words and support! 🐕❤️ Helping dogs and their humans thrive together is our passion. Thanks for letting us be part of your journey 🐾🎉
Besvarelse fra DogAcademy
Thank you for your review and for choosing Dog Academy! 🎉🐕 We’re honored to be a part of your dog’s training journey and wish you both continued success 🐾🐶
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